Reliable fast service Just needed one air pod so perfect Good and easy instructions
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I tend to judge a company by how it deals with adversity and when things don’t go as planned. I ordered Apple Gen 4 AirPods case and, unfortunately, received a Gen 3 case. After identifying the error... Toon meer
Ordering and dispatch was great, Only issue was that the website was down for maintenance for a few weeks so not able to order initially.
These guys are great. Exceptional communication and really helpful. They went above and beyond to help with a problem that I had, which was truly appreciated. Although my problem was not solved, it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Sound Cafe is the UK’s go-to destination for replacement AirPods and charging cases. Whether you’ve lost a single earbud, damaged your case, or need a cost-effective refurbished option, we make replacing your AirPods simple and affordable. We stock a full range of genuine Apple AirPods, including 2nd, 3rd, and 4th Generation models, plus AirPods Pro (1st and 2nd Gen). Customers can purchase items individually – left AirPod, right AirPod, or charging case – so you only pay for what you need. Our products are available in brand new or professionally refurbished condition, with clear grading so you know exactly what to expect. Every AirPod is tested for sound quality, pairing functionality, and battery performance before dispatch. We offer same-day shipping on weekday orders and free UK delivery as standard, helping you get back to your music faster. At The Sound Cafe, we pride ourselves on transparency, reliability, and excellent customer service. With thousands of happy customers, our reputation is built on delivering quality Apple replacements quickly and hassle-free. Whether you need a single AirPod or a complete set, you can trust us for genuine products, fair pricing, and dependable service.
Contactgegevens
PO Box 955, SK4 9FX, Stockport, Verenigd Koninkrijk
- support@thesoundcafe.co.uk
- thesoundcafe.co.uk
4,7
Uitstekend
79 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Works perfectly and easy set up!
A great solution if you lose one AirPod. Excellent info online to ensure you order the right model. Easy set up, I just charged it up then followed the standard pairing procedure and it worked first time. Ended up buying another for my previous pods I also lost one.
27 augustus 2025
Good experience
Airpod arrived as described and in good working order. Very pleased with it.
1 september 2025
Excellent communication and so easy to…
Excellent communication and so easy to deal with - plus a brilliant service to deliver replacement items that are almost impossible to get elsewhere. Thank you SoundCafe!
6 september 2025
Review zonder uitnodiging
was easy to pair and came with…
was easy to pair and came with instructions on how to do so
in great condition also
28 augustus 2025
Great purchase, arrived quick, no damage
Came in good timing, top quality.. some would say the quality was sound
27 augustus 2025
Antwoord van The Sound Cafe
We’re sorry to hear you’ve had trouble getting your item to work. All of our replacements are genuine and fully tested before shipping. In many cases, pairing issues can be fixed with some simple troubleshooting steps. We’ve already reached out to you via email but haven’t had a response.
If you’d like to return the item, you’re still very welcome to, just contact us at support@thesoundcafe.co.uk and we’ll be happy to help.
Freddie and the other staff at The…
Freddie and the other staff at The Sound Cafe are great to deal with. I had some technical issues mostly down to ordering the wrong product and they went above and beyond to resolve the issue.
28 augustus 2025
Review zonder uitnodiging
Replacement AirPod pro
Lost my left AirPod pro. Ordered a replacement from the sound cafe which arrived in 2 days. Works perfectly. Great service.
19 augustus 2025
Really impressed
Really impressed at the ease of ordering and speed of service. Delivered really quickly and set up information straightforward. Would recommend.
16 augustus 2025
So good
So good. Super communicative. Very quick delivery via royal mail 24 hour tracked. I managed to order the wrong AirPod, but replacement and refund were seamless.
20 augustus 2025
Review zonder uitnodiging
Freddie has been very helpful and can…
Freddie has been very helpful and can only congratulate him for communication and ability to think outside the box
13 augustus 2025
Great service
I chose the wrong item, and the team handled it effectively and efficiently. Smooth process! Highly recommend. The product also works great.
12 augustus 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.