Thespadr Reviews 

788
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 1 van de 5 sterren

UNTRUSTWORTHY VENDOR!!!! BEWARE!!! Call and put a stop pay on charges from this company. These items can be purchased at ULTA and cost less. The "Return and Refund" link instructs you to go to a port... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm using the crepe skin cream regularly. It seems to be making a significant difference in both the way my skin looks and the texture. At my age, I am happy to maintain and perhaps slowdown the inevi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Spa Dr. is a great company! The products are phenomenal! And most importantly - - the customer service is THE BEST! If you haven't tried their product yet, order NOW! You will definitely not b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The website is easy to navigate, ordering is very easy. The products feel really good on your skin and have caused no issues (I have very sensitive skin). This is the first oil based cleanser that I... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

788 reviews

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Heeft 98% van zijn negatieve reviews beantwoord

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3,6

Alle reviews

(788)

507 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I tried the products because they are…

I tried the products because they are clean, I stick with them because they deliver. When friends and family mention how great your skin looks, then you know the difference is real.
Also, whenever I’ve had a problem with my products, the team responds responsibly ensuring I am satisfied with the solution.

8 augustus 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! We're thrilled to hear you love our clean products and are seeing results that others are noticing too. We're also glad our team has been able to provide helpful support whenever you've needed it. We truly appreciate your continued trust and support!

Beoordeeld met 5 van de 5 sterren

My order came faster than expected and…

My order came faster than expected and I love the results after just four days. I’m noticing a change in my skin already. It’s more glowy, softer, and just beautiful. I love it.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! We're so happy to hear your order arrived sooner than expected and that you're already seeing a difference after just four days. It's wonderful to know your skin is looking glowier, softer, and more beautiful. We truly appreciate your support!

Beoordeeld met 1 van de 5 sterren

I didn't get any email notification…and want to return for a refund

I didn't get any email notification that my autoship was getting ready to ship out. I ordered a multiple-month order on a special the first time I purchased from you and I didn't recall when the next shipment was scheduled to ship. I got a shipping notice from an unfamiliar shipper (GOFO) but it didn't have any information on where it was coming from and when I contacted them to inquire, I was told the couldn't tell me. I also never received an email with any type of tracking number for the shipment from The Spa Dr. Due to personal reasons, I've fallen behind on my use of the product and still have 2 almost my full first shipment of 4 bottles. I had no option to delay my shipment and was charged $157.10. I'd like to know how to ship it back without having to pay return shipping given the circumstances and for a full refund of the $157.10. Very disappointed. This type of practice is why people don't autoshipments from companies.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Julie. We understand your concerns regarding the shipment and would be happy to review the order details and assist with your request. Please reach out to us at team@thespadr.com, and we'll be happy to help as quickly as possible.

Beoordeeld met 5 van de 5 sterren

My order was shipped quickly and I…

My order was shipped quickly and I received my order within days. Appreciate the prompt shipping and the products are awesome!

31 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! We're thrilled to hear your order arrived so quickly and that you're loving the products. We truly appreciate your support and hope you continue to enjoy them!

Beoordeeld met 4 van de 5 sterren

I have only been using the product for…2 weeks

I have only been using the product for about 2 weeks. I am not seeing any difference in my skin tone. I will wait and see if anthing happens to my skin in the next few weeks.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! Results can vary from person to person, and we're glad you're giving it a little more time. We hope you'll begin to notice positive changes in the coming weeks, and we truly appreciate your patience and support!

Beoordeeld met 5 van de 5 sterren

Ordering was easy/good product

Ordering was easy, shipping was quick. The hair serum, shampoo and conditioner seem to be working well. Overall less shedding. Finally a product that works that isn't full of chemicals. Started noticing a difference after a few days and after a full week there is decent improvement. Can't wait to see how the progress is going to be in 2 months from now considering it usually take about that long to really notice new growth

14 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! We're so happy to hear the ordering process was easy, your order arrived quickly, and that you're already noticing less shedding after just a week. It's wonderful to know you're enjoying our clean ingredients, and we can't wait to hear about your progress over the next couple of months. Thank you for your support!

Beoordeeld met 5 van de 5 sterren

Informative and easy!

22 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for your feedback! We're so happy to hear you found the experience informative and easy. We truly appreciate your support!

Beoordeeld met 2 van de 5 sterren

Never received my item

28 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Steph. We understand how important it is to receive your order, and we’d be happy to check the status of your shipment and help with the next steps. Please reach out to us at team@thespadr.com, and we'll be happy to help as quickly as possible.

Beoordeeld met 2 van de 5 sterren

I found this from instagram

I found this from instagram, I was trying to get just the serum, then they kept asking me about these other products, I kept saying no except for the shampoo and conditioner. I was supposed to only be charged $100 plus taxes. Then I see that I was charged $172 to my bank. They didn't give a final number on the payment screen. But after posting on here, they did refund me $68 as a courtesy. I'm so far enjoying the product, I am noticing a difference in hair growth & reduced hair loss but I wish the packaging for the caps on the shampoo bottles were not as a difficult. They are challenging to use especially for the thickness of product, wishing they had at least a video of showing how to use the administration of product from this bottle style.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Mermer. We understand your concern regarding the products selected and the amount charged, and we’d be happy to review the order details with you and provide clarity. Please reach out to us at team@thespadr.com, and we'll be happy to help as quickly as possible.

Beoordeeld met 5 van de 5 sterren

I absolutely love the Spa Dr lift and…

I absolutely love the Spa Dr lift and tight serum. I've been using it a good long time at this point and my skin has truly never been better. I highly recommend. My fine lines are less noticable and i had used tretinoin for about a year and around my mouth it made what looked like scars. Absolutely awful looking. Since using the lift and tight serum, it no longer looks that way and it's tightened up a good bit. I am extremely pleased.

2 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! We're thrilled to hear the Lift & Tight Serum has made such a positive difference for your skin. It's wonderful to know you've noticed smoother-looking skin and less visible fine lines over time. We truly appreciate your recommendation and your continued support!

Beoordeeld met 5 van de 5 sterren

The product was delivered fast

The product was delivered fast.
I am so glad I ordered it and will continue with this company.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

So happy to hear this! We’re thrilled that your order arrived so quickly and that you had such a great experience. Thank you so much for your trust and support—we’re excited to continue serving you!

Beoordeeld met 5 van de 5 sterren

Hi I love how easy it is use and how…

Hi I love how easy it is use and how delicious it taste I am looking forward to seeing a perfect tan and look good in my sundress and wedding dress and thanks so much for Hannah she was amazing and listen to her costumer needs

28 juli 2026
Review zonder uitnodiging
Logo Thespadr

Antwoord van Thespadr

Thank you for sharing your experience! We're so happy to hear you're enjoying how easy it is to use and how delicious it tastes. We hope you love your beautiful glow, and thank you for your kind words about Hannah—we're thrilled she provided such amazing support!

Beoordeeld met 2 van de 5 sterren

I’ve been trying to cancel my…

I’ve been trying to cancel my subscription and I can’t get into the subscription part, it says contact us on chat but when I click on it chat won’t open, please cancel this subscription

27 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Jennifer. We're sorry to hear you've been having trouble canceling your subscription, and we understand how frustrating this experience must have been. We appreciate you bringing this to our attention. Please reach out to us at team@thespadr.com, and we'll be happy to help as quickly as possible.

Beoordeeld met 1 van de 5 sterren

cancelled subscription and they charged me again

I cancelled my subscription online with them a couple months ago. All of a sudden i am being charged again for a subscription i cancelled. They need to cancel my order and refund me. This is fraudulent. Cancel my order and refund my credit card. Very disappointed. The stuff didn't work and i stopped ordering it.

20 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback with us, Kathleen. We’re sorry to hear about your experience with the subscription and understand your concern about being charged after you believed it had been cancelled. We appreciate you bringing this to our attention and would like the opportunity to look into this and help resolve the issue. Please reach out to us at team@thespadr.com, and we'll be happy to help as quickly as possible.

Beoordeeld met 4 van de 5 sterren

Helped me when I accidentally over…

Helped me when I accidentally over ordered and gave me product anyway .

1 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you so much for your kind words! We're glad we could help when you accidentally placed an extra order. We truly appreciate your support. If you ever need anything else, we're always here to help!

Beoordeeld met 1 van de 5 sterren

I'm not happy with this product so I'm…

I'm not happy with this product so I'm returning the items except the massage brush because I used it.
Lilly Herrera

18 juli 2026
Review zonder uitnodiging
Logo Thespadr

Antwoord van Thespadr

Hi Lilly, thank you for taking the time to share your feedback about the product. We truly appreciate you letting us know about your experience and giving us the opportunity to assist. We’ve sent you an email with detailed return instructions, along with helpful tips and additional support options to help you get the most from your products. We’re here if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

Great product!

Delivery was quick. Packaging was good. Product was GREAT! The hair serum works wonders! I had gotten a small patch of hair burnt (don't ask lol) and it left a small bald spot lol I used the serum on that spot and I swear, within a week, baby hairs started sprouting. Like quick. It's definitely a miracle worker. Buy the hair serum!!!

19 juli 2026
Review zonder uitnodiging
Logo Thespadr

Antwoord van Thespadr

We're so happy to hear your order arrived quickly and that you're loving the hair serum! Thank you for sharing your experience and for your support.

Beoordeeld met 3 van de 5 sterren

Be careful with this company

Did not sign up for subscription. Found out they automatically put me on one. Found out by email saying my next order was being processed and would ship in 5 days. Told them to cancel order and my subscription. They said order could not be canceled because it was already processing but they could cancel my subscription. Said I could start my refund process and I would get all but $10 back, which would be the return/processing fee. They also said they had sent an email 5 days prior reminding me of upcoming order. They did not. My word against theirs.
Whole process was aggravating. Would not order anything from them again.
July 21… finally got a return label. But I’m still not getting back all but the $10 fee for the return. Lesson learned.

18 juli 2026
Review zonder uitnodiging
Logo Thespadr

Antwoord van Thespadr

Hi April, thank you for taking the time to share your feedback with us. We truly appreciate you giving us the opportunity to assist. We can confirm that your subscription has been successfully canceled, and your return label has been sent to you via email. As a courtesy, we’ve also waived the $10 return fee. Once we receive your return, the remaining refund will be processed. Thank you for allowing us to resolve this, and we truly appreciate you as a valued customer.

Beoordeeld met 5 van de 5 sterren

The best cream I have ever used, & I have used so many in my 50 years of need face cream!, ok didn't need face cream from 0-20 yrs old, after that started!

1. I Love the Thick Youthful RICH Night Cream for my face. I USE this product in the morning & at night. Regardless of the name ( Youthful firming NIGHT cream), this is one power house of a cream. I USE IN THE AM & PM. I hit a big birthday in June & my son said " Wait, how old are you?? That's can't be ! You don't look like Grandma Dee at all , I responded, Grandma Dee used cold cream on her face forever, & I don't, I use a truly an innovative cream on my face morning & night. Yes, I Iove this cream & will not use anything else." I bring this product , Youthful Firming Night Cream to every adventure my husband & I go, and the only give away that I am older, is that my hair is long, well kept & totally white!! ( like my 3 brothers; we all have white hair, but 2 of them wish they had more hair, or any hair would be great!!) :)

18 juli 2025
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you so much for sharing your wonderful experience! We're delighted to hear that you're loving the Youthful Firming Night Cream and that it's become a favorite part of your daily routine. We truly appreciate your support and are honored to be part of your skincare journey!

Beoordeeld met 5 van de 5 sterren

I really love the products

18 juli 2026
Review zonder uitnodiging
Logo Thespadr

Antwoord van Thespadr

Thank you so much for your kind words, Ladonna! We're so happy to hear that you're loving our products. It means a lot to know they're making a positive difference for you. Thank you for your support!

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