Thespadr Reviews 

788
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 1 van de 5 sterren

UNTRUSTWORTHY VENDOR!!!! BEWARE!!! Call and put a stop pay on charges from this company. These items can be purchased at ULTA and cost less. The "Return and Refund" link instructs you to go to a port... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm using the crepe skin cream regularly. It seems to be making a significant difference in both the way my skin looks and the texture. At my age, I am happy to maintain and perhaps slowdown the inevi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Spa Dr. is a great company! The products are phenomenal! And most importantly - - the customer service is THE BEST! If you haven't tried their product yet, order NOW! You will definitely not b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The website is easy to navigate, ordering is very easy. The products feel really good on your skin and have caused no issues (I have very sensitive skin). This is the first oil based cleanser that I... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

788 reviews

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3,6

Alle reviews

(788)

507 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THEM!

UPDATE: They responded to this review that they refunded only a portion. This is not acceptable. I need my full refund for a product I did not order. If I end up receiving a shipment, I will immediately be returning it to them. I am still 100% unsatisfied that they are not giving me back all the money they took from me. In addition, as previously mentioned, I had to go through the grueling process of canceling my debit card and updating any accounts I use for bill pay. My bank is in the process of investigating my dispute. What a bunch of ridiculous, unnecessary extra work!!!!

DO NOT BUY FROM THEM!! Their predatory, deceptive business practices are despicable. If you order a product initially (which BTW, the product does not work!!), then they've "got you". I purchased a product, did not sign up for any future orders, yet this morning my bank account has a $128.40 debit!!! No advance notice of this. And try to get a hold of them? One phone number on their Contact Us is not a working number, the "chat" option allows no free writing, just pull-down options, they say you can message them on Facebook but they don't answer. No way to get them live. So I had to go through the very grueling process of disputing with my bank. Now my debit card that I rely on every day had to be canceled and it will take 2 weeks to get a replacement. Not to mention all the auto pays I have tied to that debit that now have to be reset. Not to mention the $128 remaining debited from my bank while the dispute is investigated. Do not fall for this disgusting scam.

12 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Mary. We've sent you an email with more information about your account, processed a 40% refund, and confirmed that your subscription has been canceled, so there won't be any future subscription shipments.

We're glad we could assist you and provide additional support. If you have any questions or need anything else, you can always reach us at team@thespadr.com. We're always happy to help.

Beoordeeld met 5 van de 5 sterren

That I am receiving awesome results from your website!!

What awesome results from the hair skin and nails vitamin and the face creams are exceptional too!
Thankyou Spa Doctor!!

11 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

We're thrilled to hear you're seeing such awesome results from our Hair, Skin & Nails vitamins and loving our face creams as well! Thank you for sharing your experience and for your continued support, LouAnn.

Beoordeeld met 5 van de 5 sterren

Amazing skin care

Amazing skin care, makes my skin feel hydrated and smoother in the morning! Smells great too. And the 4 steps help me keep a routine.

6 juli 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for your wonderful review, Helena! We're so happy to hear you're enjoying your skincare routine and that your skin feels hydrated and smoother each morning. It's also great to know you're loving the scent and that the 4-step routine has been easy to stick with. We truly appreciate your support!

Beoordeeld met 3 van de 5 sterren

Didn’t work for me

Didn’t work for me. The product was nicely scented and applied smoothly. Just didn’t work for me

7 januari 2026
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Antwoord van Thespadr

Thank you for sharing your feedback, Susan. We appreciate you giving our product a try and are glad you enjoyed the scent and smooth application. While we understand the results weren't quite what you were hoping for, we've sent you an email with additional support and personalized guidance. We're here anytime if there's anything else we can help with.

Beoordeeld met 4 van de 5 sterren

I was charged the full amount rather…

I was charged the full amount rather than the discounted offer but they fixed it rather quickly. it was just annoying to deal with.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for taking the time to share your experience, Jessica. We appreciate you bringing this to our attention and are glad we could resolve the pricing issue quickly. Thank you for your patience and understanding throughout the process, and for giving us the opportunity to make things right.

Beoordeeld met 1 van de 5 sterren

Returns are a nightmare, if even possible

After trying this product and not liking it, I cancelled my next order and subscription, but that same day received an email they had processed another order. Have been trying to get a refund/return label but your playing games! First your AI said I was past the time, then it’s said had to be approved! This is nothing more that an attempt to prolong my return, so I have called my CC company and reported you unethical behavior and I will continue to wait till you respond ethically!

27 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We'd love the opportunity to assist you and review your concerns. Please reach out to us at team@thespadr.com, and we'll be happy to help as quickly as possible.

Beoordeeld met 3 van de 5 sterren

Service is great but the moisturizer…

Service is great but the moisturizer has been very runny the last 3 times. I’m not sure if they changed the formula but I don’t like it as it doesn’t soak into my skin well. I loved the old formula & hope they return to it.

26 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Elizabeth. We're so glad to hear you've had a great experience with our service, and we're sorry to hear the moisturizer hasn't met your expectations. We'd love the chance to make it right. Please reach out to us anytime at team@thespadr.com, and we'll be happy to assist you promptly.

Beoordeeld met 5 van de 5 sterren

Serum is really great

I have been very pleased with The SPA Hair Serum. I have been using it for a couple of months now and I feel that it is giving my hair body that it has never had and it is also filling in some of my thin spots. I am really pleased with it. I think I like the moisturizing cream but I am 80 years old and it is so think I can not squeeze the bottle to get it out so I quit using it.

14 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience, Mike. We're delighted to hear you're seeing great results with our Hair Serum! We also appreciate your feedback about the moisturizer packaging and understand the difficulty you've experienced. Your comments are valuable to us and will be shared with our team.

Beoordeeld met 1 van de 5 sterren

Don't waste your money

I have been using the Spa Dr serum for approximately 6 months. I still have all the same wrinkles. In my opinion the Spa Dr. Is a sham. Don't waste your money.

20 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Sherryl. We're sorry to hear that your experience with the serum did not meet your expectations, especially after using it consistently for several months. We'd really like the opportunity to make it right. Please reach out anytime at team@thespadr.com, and we'll be happy to provide further assistance and personalized guidance.

Beoordeeld met 2 van de 5 sterren

The Spa Dr

I've used 3 bottles of this product & no visible results. But i must say I'm 82 years young & can't expect miracles.

20 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

We appreciate your honest feedback, Paula. We're sorry to hear that you haven't seen the results you were hoping for after using three bottles. We truly appreciate your perspective and understand that skincare results can vary from person to person. We’d really like the opportunity to make it right. Please reach out anytime at team@thespadr.com, and we’ll be happy to provide personalized guidance and support.

Beoordeeld met 5 van de 5 sterren

What a surprise

I was using something like it but then I seen it said something about Gp1 meds and thar cought my eye. I placed my order and I got it that night used it and in the morning I was surprised to see such a difference in my face. It keeps getting better so far I am very pleased with my order.

6 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! We're so happy to hear you noticed a difference after just one use. It’s wonderful to know you're already seeing results and that they keep getting better. We truly appreciate your support and are thrilled you're pleased with your purchase!

Beoordeeld met 4 van de 5 sterren

Wirey growth

I am starting to see progress in growth but feel that it makes my hair feel wirey.

12 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your experience! We're so happy to hear you're starting to see progress with your hair growth. Hair can sometimes feel a bit wiry as it adjusts, but our Clean Beauty Advisors would be happy to provide personalized usage tips and recommendations. Feel free to book a complimentary consultation here: https://calendly.com/tsd-skinexpert/.

Beoordeeld met 5 van de 5 sterren

Crepe Body Firming Creme

I tried the Crepe Body Firming Creme and the way I want to bathe in this lotion is insane. It's so hydrating. My elbows are so soft that others have commented on them. I use it daily, after the shower, on my arms and hands only, because using it on my whole body would mean needing to replace it every two weeks. Absolutely love this cream.

1 mei 2026
Review zonder uitnodiging
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Antwoord van Thespadr

We're so happy you're loving the Crepe Body Firming Crème and seeing such great results. The fact that people are noticing how soft your skin is is the best kind of compliment. Thank you for sharing your experience and for making us part of your daily routine!

Beoordeeld met 5 van de 5 sterren

Dr. Soa

Dr. Spa has done wonders for my skin! Look and feel younger! My subscription is on autoship which I love because it’s always here when I need it. Love Dr. Spa. ♥️

9 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

So happy to hear this, Virginia! It’s great that you’re enjoying both your results and the convenience of auto-ship. We truly appreciate your trust and support.

Beoordeeld met 1 van de 5 sterren

Suspect Website Orders

The age defying serum seems to be working after a few weeks. I tried to reorder and was charged for three night creams that I did not want. I cancelled within 24 hours and the reply was that I could get 40% off the whole order or return it all with a $10 processing fee. A few days ago I got a subscription order that I never requested. Again the same reply…40% off or return it all with a $10 processing fee. I am being charged for things I never ordered and charged fees when it was their mistake. This website is not ethical.

8 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Jeanne. We're sorry to hear about your experience and understand your concerns regarding the orders and associated fees. We appreciate you bringing this to our attention. Your concerns are important to us, and we'd really like the opportunity to make it right. Please reach out anytime at team@thespadr.com, and we'll be happy to assist you promptly.

Beoordeeld met 2 van de 5 sterren

Not worth the hype.

Well, first, I used the lift and tighten serum twice a day for 2 weeks and saw absolutely no difference, it may work for some, but did nothing for me. Second, they claim that I signed up for a subscription, which it is not in my practice to sign up for something that I am not sure it would work, third, getting your money back is not as easy as they claim, that they want you to be happy and returns are easy, after many many emails the reps are trained to do what they do and that is to offer either a 40% back and you can keep the subscription they sent or send it back for a loss of $10.00 handling fee. I know that if they respond to this they will say that I took the 40% refund so I must be okay with the product, but in fact I was leaving on an extended trip and had no time to return the product. So in summary - I have 3 bottles of a product that really does nothing, customer service was not helpful, and read the return policy very carefully as what they say is not what is written in their policy. Would not recommend.

5 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you for sharing your feedback, Betty. We appreciate you trying our product and taking the time to share your experience. We'd be happy to review any questions regarding your subscription and provide additional guidance. Your experience matters to us, and we'd love the opportunity to help with application tips or alternative recommendations. Please contact us at team@thespadr.com, and our team will be happy to assist.

Beoordeeld met 5 van de 5 sterren

Skin smoother

Skin feel tighter smoother was surprised it worked so quickly!

5 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

We're so glad you're feeling a difference in your skin and enjoying the quick results, MJ. We really appreciate you taking the time to share your experience, and thank you so much for your support!

Beoordeeld met 5 van de 5 sterren

Wonderful products

I received my order on time. The products are really good and get high ratings for quality from outside sources. I love the feel of really all the products. Great stuff.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

We're so glad your order arrived on time and that you're enjoying the quality and feel of the products, Gina. Thank you for taking the time to share your feedback, it truly means a lot to us!

Beoordeeld met 5 van de 5 sterren

I never had much of a skin care routine…

I never had much of a skin care routine until trying this serum. My skin felt so much better right away that I continued to use it. Now I'm starting to see the results! The overall look and feel of my skin is smoother and softer. I also like that the products are light and smell good!

4 juni 2026
Review zonder uitnodiging
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Antwoord van Thespadr

Thank you so much for sharing your experience! We're really happy to hear the serum has made such a positive difference and that you're starting to see great results. It's wonderful to know you're enjoying the lightweight feel and scent as well. We truly appreciate your support!

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