Not sure how one reviewer left a five star review - maybe somebody that works for the business ?? Service, support and pretty much everything else is terrible - one star is too much but you cant give... Toon meer
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Lees wat reviewers zeggen
As other comments state the process for obtaining an SSL is extremely complicated. However the customer support is really good. Support agent Tjarda helped me throughout the verification process. The... Toon meer
One star is generous. I expected buying and renewing an SSL certificate to be straightforward, but the whole process was far more confusing than it needed to be. The instructions weren’t clear, the ve... Toon meer
A truly horrible experience. I only tried to renew a relatively expensive service for another year. After filling out a form with about fifty items (why?) and paying for the service, I was informed th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The SSL Store™, the world's leading SSL Certificate Provider, offers trusted SSL Certificates from Symantec, Thawte, Comodo, GeoTrust & RapidSSL at a low cost.
Contactgegevens
2nd Street North 146, 33701, Saint Petersburg, Verenigde Staten
- thesslstore.com
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Heeft 50% van zijn negatieve reviews beantwoord
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Samantha was great!
Samantha in customer support was outstanding on the phone and using chat for links and docs I needed. I purchased a certificate 3 days ago, but my site was still showing "not secure." First I spent a lot of time with my host provider support, but they couldn't see the problem.
Samantha, however, found it right away (I hadn't uploaded the certificate) and guided me step-by-step to get it done. A few times I was on the edge of getting really frustrated, but her calmness and patience got me through it.
She's super knowledgeable, professional, and extraordinarily patient. Plus, she's able to imagine exactly where the customer is at and what instructions are needed—empathy is her super-power. She should be training other customer service reps everywhere.
Thank you Samantha! You saved my day.
Mit the technician went above and…
Mit the technician went above and beyond to explain to me the right SSL to have and also how to order the items correctly and install them going forward
GOT STUCK IN CROSS PLATFORM INSTALL AND…
GOT STUCK IN CROSS PLATFORM INSTALL AND YOUR TECH WHIZZED RIGHT THROUGH THE PROBLEM. VERY SATISFIED
Mit in tech support is an individual…
Mit in tech support is an individual well worthy of praise and acknowledge and one whom the new employees as well as the old ones should look up to as an example of what to strive for when attempting to perform the best quality of customer service possible. You are VERY luck to have someone like Mit in your employee. I would hire him in a minute. If I were you I would provide Mit with as much advancement opportunity as possible related to position and salary. Congratulation on having Mit in your organization! Please feel to reach out to me at 505-349-4553 Sincerely, Dominic Giammette, President of 15 West., Inc.
Ankur help me to resolve my problem
Ankur help me to resolve my problem. He took me step by step until I got my SSL certificate installed on my webpage. I am sorry I only can put 5 stars otherwise I would put 10 stars!!!
The agent Ankur D
The agent Ankur D. was the best.
Quick , efficient and gave me the explanation needed and corrected a problem that was caused by the other support agent a few years ago.
Great support!
Always received great service from TSSLS! Nikita was really helpful today.
received a good support from Nikita
received a good support from Nikita, answers for the exact questions I asked no unnecessary questions asked
kimberley is the best representative :)
Great help
Thank You Kim for your great help in this EV SSL issue
Very skilled assistance you offered us.
Greetz,
Guy
Kimberley is one of your best…
Kimberley is one of your best employees, great service customer every time!
Excellent Customer Service!
Nikita was extremely patient and helpful, helping me find the problem and get it resolved in a short amount of time.
Great support service
Thank you very much for fast, useful and excellent support!
Your support team members (Ana, Tjarda and others) are always helpful and professional
Kimberley from your Support-Team was…
Kimberley from your Support-Team was very quick and friendly. Thumbs up for the good Job!
Great and efficient support
Great and efficient support. Bravo Kimberley.
Cayla was extremely helpful and very…
Cayla was extremely helpful and very pleasant to talk to. The SSL Store continue to provide me with excellent customer service and are well worth recommending.
Toral helped me make sense of the…
Toral helped me make sense of the renewal process as my mind had gone blank! Thanks for great support!
Thanks to Nikita and Cayla for helping…
Thanks to Nikita and Cayla for helping me with my work today
Quite good
Very good support with living people actually solving your issues.
Good SSL choice. Not much else to say.
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