THE/STUDIO Reviews 

3.795
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The website was easy to use when I was setting up an order for custom patches. They were very communicative of where my order was in the process & offered detailed explanations & schematics of the pa... Toon meer

Beoordeeld met 5 van de 5 sterren

The Studio was helpful and responsive to our needs. My Fire Department's two different types of patches were designed and sent to us quickly. The patches themselves required a good bit of detail whic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Extremely impressed with the service. Bulk ordered some iron-on patches, the whole process was straight forward, simple and completely transparent. Customer service (Unwana) was top notch. Order arriv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

They wanted to delay delivery based on design changes but I insisted that design changes were part of the process and timelines should be maintained. They do not work weekends and this added to del... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Souvenirfabrikant
  2. ook in
  3. Bedrijfscadeau leverancier
  4. Kleding- en stoffenfabrikant
  5. Labelprinter
  6. Promotieartikelen leverancier

Geschreven door het bedrijf

Since 2014, THE/STUDIO has been a trusted partner in the fashion industry, serving clients across North America and globally. Our expertise in custom manufacturing has forged strategic alliances with top-tier manufacturers, enabling us to create truly unique, one-of-a-kind products that go beyond fashion. We craft exceptional custom products for individuals, organizations, and enterprises, ensuring unparalleled quality and attention to detail. At THE/STUDIO, we guarantee the highest standards of quality control, offering a seamless experience from concept to creation.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 52% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(3.795)

106 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. Team will work with you until you get the product you are looking for. Very happy with the products I have ordered.

15 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am a very unhappy customer

I am a very unhappy customer ! I am incredibly disappointed with my experience. I ordered labels for my company, and I was very clear in my communication with their creative consultant: I specified that I wanted a cotton/matte finish. I even provided a photo to illustrate exactly what I was looking for. Despite this, I received shiny labels that look nothing like what we discussed.

When I reached out to customer service to address the mistake and referenced the email chain where I’d confirmed the correct fabric, I was essentially told that it was my fault. They offered a discount, but this didn’t address the core issue or make up for the time and money wasted.

A professional company should be able to handle simple client specifications accurately, especially when they’re clearly documented. This experience has made me question their ability to deliver on basic requests, let alone more complex orders. Very disappointing.

4 november 2024
Review zonder uitnodiging
Logo THE/STUDIO

Antwoord van THE/STUDIO

At THE/STUDIO, customer satisfaction is something that we take very seriously and would never compromise under any circumstances.

We have acknowledged the error and a suitable resolution is in place due to this unfortunate matter. If there’s anything else, we can do to improve your experience with us - please don’t hesitate to reach out and we would love to help in any way we can!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

10 Star Service and Quality!

What is the primary reason for your score?
I have already spread the word to other colleagues in the retail industry of your phenomenal service! After going through too many vendors to count, trying to find the best patch vendor, I cannot be more thrilled to have found The Studio. Hands down the best quality, best customer service, reliable, fast, and easy and enjoyable process. Love that there is solid communication from start to finish. I made the mistake of entering the incorrect address and your team went above and beyond to help track down the package without any hesitation. Looking forward to many more orders with The Studio!

4 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely Splendid!

I ordered cstom hats for our pub team, and The/Studio absolutely nailed it. The embroidery work is top-notch, and the colour matching with our ale labels was spot on. Brillaint service, and the lads look sharp in these caps. Cheers to The/Studio!

16 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We appreciate your business and your feedback helps to share the word about THE/STUDIO. Hope you'll return soon for more custom products!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Very easy to work with

Very easy to work with. Excellent work! Love working with and their prices are amazing! This was the second time I worked with the Studio and they were helpful, quick to respond and very professional. I would highly recommend them!

16 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

Thank you so much for this great 5-star review! We are thrilled that you enjoyed your experience. We’re here for you anytime to help create additional custom products in the future!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

A Classy Memento

Had The/Studio craft some coins for a regimental reunion. Their work is spot on - crisp, detailed, and with a weight that speaks of quality. The enamel work captured our unit's colours perfectly. Every member was proud to receive one. Well done!

10 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

We're happy to see that you had a 5-Star experience at THE/STUDIO. We look forward to helping you to create additional custom products in the future! Please do not hesitate to contact us at any time.

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Brilliant Service

Can't fault The/Studio. My patches for our local football club were brilliant, especially those shiny metallic threads. They've got a knack for making things look posh.

3 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to helping you to create additional custom products in the future!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Absolutely Spot On!

I've ordered custom pins from The/Studio for our company's 25th anniversary, and they've turned out smashing. The quality of the metal and the enamel work is absolutely top-notch. They've got a keen eye for detail, which we loved.

5 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at any time to create additional custom products in the future!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Customization at its Finest

Needed some branded stickers for a product launch. The/Studio was brilliant; they got my design spot on, and the stickers were delivered right on time. They even suggested a few tweaks that made them pop even more!

3 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Event Essential

Used these lanyards for a music festival we organized. Not only did they look brilliant with our brilliant with our branding, but they also held up throughout they muddy, hectic weekend. Everyone was asking where we got them from. The/Studio, you're won a fan!

2 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Working with The Studio was a great experience!

Working with The Studio was great for m project. They had reached out to me personally, and worked with me every step of the way. I gave them an idea to work with, and they nailed the design! My order arrived as promised, and quality is great!

12 juli 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Your feedback is incredibly valuable to us as we continually strive to improve our service. We look forward to helping you to create additional custom products in the future!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Excellent Quality and Design

The quality of the pins from The/Studio is exceptional. The design is exactly what we were looking for, and the colors are vibrant. We're very happy with our purchase.

3 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

We value the positive review and your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Hope you'll return soon for more custom products!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Great Value for Money

Considering the quality and customization options, The/Studio's socks are excellent value for money. I've been very impressed with the product and the service.

1 oktober 2024
Review zonder uitnodiging
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Antwoord van THE/STUDIO

We are thrilled that you enjoyed your experience and thank you for sharing! We value your partnership in bringing your unique ideas to life. Please let us know what we can do for you in the future.

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Absolutely Spot On!

I ordered custom stickers for my Etsy shop, and they've turned out smashing. The quality is top-notch, and the holographic finish gives them such a premium look. They've really upped my product packaging game!

1 oktober 2024
Review zonder uitnodiging
Logo THE/STUDIO

Antwoord van THE/STUDIO

We are incredibly grateful that you took the time out to leave us a 5-Star review. We are thrilled that you enjoyed your experience and thank you for sharing the positive rating. We look forward to helping you create more custom projects in the future.

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

The team at The/Studio was incredibly helpful and accommodating. They were patient with me as a tweaked the design, and they were always quick to respond to my questions. The overall experience was fantastic, and I'll definitely be returning for future projects.

30 september 2024
Review zonder uitnodiging
Logo THE/STUDIO

Antwoord van THE/STUDIO

We value the positive review and your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Hope you'll return soon for more custom products!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

Custom Comfort at Its Finest

Ordering a batch for our sports team, and The/Studio delivered socks that not only look sharp but also perform excellently during matches. The extra padding in the heels and toes in a game-changer. Plus, the custom team logo on each sock gives a real professional feel. Fantastic service!

30 september 2024
Review zonder uitnodiging
Logo THE/STUDIO

Antwoord van THE/STUDIO

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to to helping you to create additional custom products in the future!

Sincerely,

THE/STUDIO Team

Beoordeeld met 5 van de 5 sterren

A Cut Above

I was looking for something a bit special for our corporate event. The/Studio delivered beyond expectations. Their custom lanyards are the bees knees, study, stylish and the quality of print is spot one. Cheers for making our event memorable!

30 september 2024
Review zonder uitnodiging
Logo THE/STUDIO

Antwoord van THE/STUDIO

Thank you so much for taking the time to leave us a 5 star rating. We can’t wait to have you back at THE/STUDIO. Please do not hesitate to contact us at any time.

Sincerely,

THE/STUDIO Team

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