Thewalkinbathco Reviews 

I would like to say how pleased we are with our Medway walk in shower fitted by Joe, who was very efficient and very quick, we were surprised that he managed to do it in two half days, he was gone by lunch time on both days. Any way he did it to a high standard with quality materials using a premium product for a premium price, which we were happy to pay that, thanks again.

Me and my husband couldn't be happier with our new bathroom installation, Jim the fitter was excellent and he even cleaned up every day after he had finished, we only wished we had done it sooner. Thank you.

I am writing on behalf of my mum and her husband. A sales person went to her house today from this company to measure up for a new bathroom and walk in shower. He wanted £7000 up front for a deposit. My mum tried to pay with her card and (thank god!) It didn't go through. She went upstairs to speak with her husband who is disabled and mostly bed bound, this man followed her upstairs and went into their bedroom! This is totally unacceptable, creepy and highly unprofessional. He then wrote down the numbers from my mums bank card and rang HER bank on his own phone and started telling the bank lady about the card issue. The bank lady refused to speak with him and so my mum went on the phone. The bank was very concerned about this situation and advised my mum to ask the man to leave, she unfortunately had to cancel my mums bank card and is sending a new one in the post. A couple of hours later the police turn up at my mums door. The bank lady was so concerned that she called the police to make sure my mum was safe. This company is appalling and so dodgy. Taking advantage of vulnerable elderly people. I've read some of the bad reviews on here and I can see the company often reply back by saying we are lying or maybe the customer is confused. Can you be anymore condescending and rude. Just because most of your customers are elderly doesn't mean they are scenile! I dare you to say it am lying because I would really love to go to the newspapers about this shoddy company. Be careful people.

24/04/25: Response to Mr Allens comment: You have already said all that in the previous email you sent me, Jules. Copy and paste was it? You do talk rubbish Mr Allen. Wish i could say more but I wouldn't want my review to be taken down. P.S just because you give someone a "free no obligation quote" doesn't give you or your hired workers or anyone else the right to take advantage of people.

Not impressed with this company fitted the wrong taps for the pressure of water available, no good consultation cheap shower fitted and poor after sales responce

Chris changed my bathroom from an ordinary bath in a plain room to a beautiful and functional shower with sugar coated walls what a fantastic room now to have a shower

My brother Bob is developing dementia and we wanted to make his home as comfortable as possible while he was still capable of living in it. So we contacted the Walkin Bath Co.
From the first visit from their surveyor, everyone showed care and consideration. The existing bathroom was in a terrible state and the surveyor said we would end up with a bathroom that looked just like the one in their brochure. To our immense relief and pleasure that is just what we received, just beautiful

We would like to state our great gratitude with the service and craftmanship we received from all concerned at Walkin Bath Co

I contacted the walk in bath co. As i needed my bath removed and a walk in shower installed.i have a very old property (1860’s) and nothing is straight and level so this proved a challenge.The fitter (jim)arrived as agreed and realised straight away that this would be a challenge for him, the first being there was no parking as i told them and he had a big van which had to go in the car park across the road and pay the daily charge. He informed me that even though the company had sent a surveyor round prior to his arrival , that he hadnt highlighted certain aspects such as my floor ran out 3.5 inches etc etc all which jim spent many hours levelling and staightening up .( well the first 3 days in fact) and various other issues . A cable for the shower had to be run up the outside of the building to get into the loft and over to the shower as there was no other way . I am so pleased the company sent jim as he wasnt just a plumber but an electrician also and managed to tackle all the aspects of the installation by himself. I am over the moon with my new shower and it has transformed my life . The products are very good quality and the installation is superb . I wish i was able to give more than 5 stars as jim put his heart and sole into the job . I would definitely recommend the walk in bath co and certainly jim to anyone . Thank you so much .

Having just moved, I was in desperate need of a walk in shower to replace the bath. The Walk In Bath Company could not have been more helpful from start to finish. I decided to have a complete bathroom re-fit, and although there were problems along the way, they were sorted very quickly and efficiently with my interests at the top of the list.
The installation was done so professionally by Paul, who took his time to explain what he would be doing and making sure I was happy at every step of the way. He was very friendly, a good time-keeper and made sure everything was right. He worked so hard and I'm so pleased with the result.
Thank you to all at The Walk In Bath Co. for a brilliant installation and especially to Paul, the fitter. I would recommend them to anyone.

Appalling workmanship, you used a contractor that was clearly not up to the job. After sending photos of the absolute shambles of a bathroom and outside drainage you agreed to fix the multiple problems, we requested a new contractor however you sent the same useless contractor to do his rework and surprise surprise what need to be sorted wasn't. Now the toilet doesn't even flush and he's silicone sealed the toilet lid ! Impossible to recommend this company.

Jim has completed the work to a very high standard, he arrived very early and worked non-stop I cannot recommend him more highly. Mrs V Simms

We required a bathroom update for my parents as they had trouble climbing in and out of the bath , and decided to have a walk in shower cubicle .
Jim was our fitter and despite some errors with materials ordered and mis-measurement !
He completed the job to a very good standard of workmanship and overcome several issues in order to complete a beautiful modern shower room that is a much safer area for mum and dad .
Many thanks for your great effort Jim .
Mr & Mrs Clarke

We contacted the Walk in Bath Co. to have our shower cubicle changed to a deep soak bath tub. From the very first phone call we were impressed with the efficiency with which our enquiry was handled. The walk in bath is exactly what I wanted and needed. The tub and the fittings are of very good quality and the fitter, Joe, was an excellent worker. He was such a pleasant and friendly young man and we felt so fortunate to have him doing the work. In two days he had transformed our shower room and we are delighted with the finished product. Joe explained how all the fittings worked and when he left he had cleaned and tidied everything. A first class firm with a first class team. Thanks to you all!

We're delighted with our new Shower. Joe carried out a very professional and fast installation, cleared up everything, and was very polite and helpful. The rubbish outside was collected without any delay, too. Impressive!

Paul did a fantastic job installing our new shower room.
He is an absolute perfectionist and nothing was too much trouble from start to finish.
We will be having our other bathroom modernised soon and will have no hesitation in requesting Paul to carry out the work.
Many thanks.
Frank & Margaret Dale

Our worker Jim was excellent from start to finish. Attention to detail. Work completed in the time scale. Very hard worker. Cleaned up everything after work finished. Would recommend. 5 Star service.

The Company were helpful, accommodating and pleasant to deal with.
Jim Radford, the installer, both a plumber and electrician was very hardworking a good problem-solver and kept the site clean and tidy.

The fitter Damian Grzechovsici was very professional and has done an excellent job

A great experience from start to finish. I wanted to replace my bath with a walk in shower with the minimum disruption to the rest of the bathroom. The job was done exactly as i wanted and looks fantastic.
The installer Richard was very efficient while remaining friendly. He discussed all parts of the installation with me to come up with everything i wanted. The quality and workmanship was second to none. Thank you.

My mother had a full bathroom refit done, and very happy with the result. Looks fantastic, and finished to an excellent standard. The fitter, Damien, worked extremely hard all week, very polite, and always tidying up - never seen such a tidy workspace.
Thank you for making the whole experience very easy from start to finish.

Everything about my experience with the walk in bathroom company has been excellent.
The brochure gave me all the information I needed and also suggestions to make my room even more special.
Communication throughout the whole process was very well done and I was informed at every stage about what would be happening.
As I was having a complete refit with a walk in bath and shower, It was going to be quite a job to strip my old bathroom and transform it into an amazing and very modern space, but I cannot fault the finished product. The quality of all the products in my bathroom have exceeded my expectations. The work has been carried out very efficiently and care was taken to make sure that there was as little disruption to me as possible. I was given the opportunity to see what was happening at various stages and everything was explained clearly and my questions were all answered by the fitter, Warren, who worked tirelessly each day, even adding little finishing touches to make the room even more perfect.
I would have no hesitation in recommending this company. I keep going back to look at the total transformation of my bathroom that has happened over the last few days!