Customer service was good about getting back to me but, had a hard time to get a full refund when I was tricked to get an extra pair, at the end of the transaction. Now, I have 4 pairs and I haven’t g... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Customer service was good about getting back to me but, had a hard time to get a full refund when I was tricked to get an extra pair, at the end of the transaction. Now, I have 4 pairs and I haven’t g... Toon meer
Bedrijf heeft geantwoord
It’s been about a month since I’ve gotten these Pretty much on concrete all day long for at least 10 hours a day I weigh about 250 pounds work on big heavy equipment my knees and heels feel pretty goo... Toon meer
I ordered one pair of your insoles to see if they would work for me. I’ve done a very good job of relieving the pain in my foot. Since they are a reasonably priced item I purchased two more pairs for... Toon meer
It took several tries to get hold of support, but when they did catch on, Stephanie was awesome and effective. She resolved my issue and stayed on top of it the whole way. Thank you.
XSTANCE is the home of radically better footcare. Our mission is simple. To bring you real pain relief results, in record time, without the need for invasive surgery or overpriced physiotherapy.
844 S 800 W, 84062, Pleasant Grove, Verenigde Staten
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was a matter of minutes that I felt relief in my foot pain. Had to do a little trimming to custom fit my shoe. Not sure how long they will hold up so I'm glad I ordered several pair. Highly recommended.
Your representative contact me by phone to help me to complete my order. Very nice and professional.
Easy to order, didn’t like needing to close window to get out of loop of multiple sales pitches…
These Insoles have really made a difference in my walking and standing. I bought some for my Husband and he feels the same. I told my work friend about them and she’s just as happy as I am. I’m truly grateful, thank you😇
While the inserts seem to be possibly helping my hubby, they're causing more pain for me. I emailed requesting the steps for returning my inserts. It was very easy to return the inserts and my money was returned quickly.
Wanted to return two unopened packages of these insoles. Only response is will get back to you in 24 hours. So far only response is a different claim number for each. Worst customer service ever.

Antwoord van XSTANCE
It has made such a difference in helping with my plantar fasciitis in my right heel/foot. I also got wider shoes wtih better arch support as well. Thank You So Much
Have tried others with little success. XSTANCE works for me finally and pain/ limp is gone. I now have these in three pairs of my shoes. Thank you for making a product that really works for me.
I am wearing them now! What a difference it makes in my day and night. My calluses seem to be much less because of good circulation. I am a believer!
the overall experience from purchase to delivery was excellent and I love the BOGO on 2 pairs of Xstance so that both my hubs and I can wear them in 2 sets of sneakers. Great promo! They do offer support for the arch and for the heels. I have classic heel spurs and I am not experiencing pain with the Xstance as I was. I think they actually rival my $600 podiatrist orthotics.
My issue was dealt with promptness and options were given which made a return effortless. Great customer service as well as product
Well, I’ve been suffering from hip pain, had a Dr tell me that because I’m 75 I might need a replacement. I also have fallen arches. Decided to see if the arches might be causing my hip issues. Put the XStance inserts in my shoes one week ago and what a difference. My gait has improved, I feel stable when I walk, and the hip pain is 75% better. These inserts are the best and very inexpensive compared to others I’ve seen.
The product is amazing! It relieved my plantar fasciitis pain almost immediately. The pain was completely gone in 36 hours. I ended up ordering 4 more pairs for all of my shoes. Prior to this, I have tried everything from shots to braces to other insoles. They are extremely comfortable and work as advertised!
A remedy was offered and I was contacted in a reasonable time.
My husband they have helped him so much standing on concrete for 48 yrs his feet hurt so bad but he says they have helped alot .Great company doing business is easy and reliable. Thank you so glad we found each other
I ordered $156 worth of insoles. They are quite painful within minutes of putting weight on them. I have tried multiple times to reach out them to return them based on their 90 day return satisfaction promise. No one will answer my emails, their phone number is a farce. No one is EVER available to take a call. All their hype on the website about their return promise, "not a scam" etc. are all just talk. Horrible experience with xstance.

Antwoord van XSTANCE
I had a Trimalleolar fracture of my left ankle and these insoles have been a godsend. The arch support keeps my foot in line and helps me walk a lot safer than without them.
I have 4 pairs in different trainers and shoes and even my slippers, they lift my foot as I cannot walk barefooted.
I find that the inserts really helping my heels. Pain.
I've tried other things.They haven't worked, but this one seems to be reneving the pain when I walk
I honestly can’t believe how fast and easy it was to work with customer service. I accidentally placed my order twice and they were very quick to respond and very quick to return my money. Very pleased with this experience!
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.