Willow Reviews 216

Quality coffin. Reliable delivery. Thank you.

I hadn't realised that the funeral directors we asked them to deliver to only opened between 10-4 and Derrick was so understanding when i emailed him after they tried to deliver and then subsequently had to arrange delivery again! Thank you

Everything went smoothly from ordering right through to delivery, with clear communication throughout. The coffin matched the description perfectly, and we were very happy with it. We’d definitely recommend your service. Thank you for helping us during such a difficult time.

Easy to order, arrived in plenty of time, very helpful. My late Mum would have loved it, even the pallbearers took photos of it, as they'd never seen such a lovely willow coffin

Really wonderful company to purchase from and the product was just beautiful. So beautiful, the funeral company were looking to stock after seeing what lovely quality the coffin was. Thanks so much.

My willow coffin arrived on time, direct to the funeral directors.
Great.
But, it was missing the nameplate.
It was sent by first class post and arrived the day before the funeral cutting it very fine.
Excellent build quality at a very competitive price, it looked great and I received good customer service.
Thank you.

The Willow team were efficient, professional, and kind and the whole experience felt so supportive at our time of great sadness.

A beautiful willow coffin at a greatly reduced price.

Clear, straightforward, reasonably priced and a beautiful product. So many people commented on it at the funeral and it made such a difference to have a coffin that better represented the person we loved.

A seamless experience. Cannot thank the WILLOW team enough. Very very helpful indeed and took every step to make sure every detail was attended to.
May I also THANK so very much, the delivery “gent”. Once he knew what this large item was !! he was so kind and amusing. Delivered with such care, he was FANTASTIC.
Happy in the knowledge, that my dad, will have a true return to the earth in eco style.

Happy Christmas Team Willow 🎄and Thank You.

Pippa.

We had an excellent experience with this willow coffin supplier from start to finish. The quality of the coffin was outstanding—beautifully crafted, natural, and clearly made with great care and skill.

Derrick @ Willow was so helpful, kind, and professional throughout, and everything was delivered exactly as promised and on time.

During what can be a very difficult period, their reliability and compassion made a real difference. I would highly recommend them to anyone looking for a sustainable, dignified, and thoughtfully made willow coffin.

I did not realise I could buy direct until I did not like the coffin options the undertaker had. Buying direct is significantly cheaper for the same top quality. Delivered directed to your undertaker. 100% happy with the product and service, given at such a difficult time, made things a little easier.

Effective and efficient provision of a casket which was just right for our needs. Thank you

Fantastic service!!!Quick delivery!! Very helpful as i wasn't sure on the size, and somebody rang me back to help me .Coffin was perfect and looked great ! Dad would of loved it xxxxxx

Absolutely beautiful bamboo coffin!
Fast reliable service!

Beautiful coffin and Derrick was incredibly helpful and attentive.

Great - thank you.

Just good. That’s it I’m grieving

Gentle follow up to on line booking and excellent communication with undertaker.
Also, the coffin was as perfect as these things could expect to be - an elegant, unfussy send off.