DO NOT BUY FROM THESE PEOPLE THEY ARE SCAMMERS. Ordered item for holiday (weeks in advance) chased and chased but didn’t arrive on time. When I got home item had finally arrived cheap shiny material n... Toon meer
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Do not shop here. Item was nothing like that which was pictured. Flimsy material, no clothing tag at neck, looked like something a child could sew together. Returns are not easy. So angry with mys... Toon meer
Bedrijf heeft geantwoord
Scam website. Absolutely nothing like they describe online, Cheap nasty material completely different from picture. Items sent from China and when you complain they wont do a return unless you pay €25... Toon meer
Bedrijf heeft geantwoord
I had a great experience with Thomvale from start to finish. Their team was professional, responsive, and genuinely helpful throughout the whole process. Everything was handled smoothly and efficien... Toon meer
Bedrijf heeft geantwoord
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Buyer Beware
I recently purchased two
items from this company. First. the delivery took several weeks . I was unaware that it was shipping from China. Totally my error! The return policy is shady! You can keep an item , receive a store credit or return minus a $10 plus shipping fee. On a $35 purchase it is hardly worth it.On top of this the package it arrives in has a state side address. Additionally, the advertised color (red) is definitely pink! Buyer Be ware!
27 maart 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Rita,
We’re sorry to hear about your experience and understand your concerns. Please email our support team with reference to your Trustpilot review, and we will do our best to assist you.
Warm regards,
Thomvale
The clothes are of good quality tho
The clothes are of good quality tho. But can you do better on your delivery time
25 maart 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Opeyemi,
Thank you for your feedback! We’re glad to hear you’re happy with the quality of our clothes. We also appreciate your note about delivery times and will continue working to improve our shipping process.
We would love to see you again soon.
Warm regards,
Thomvale
It arrived
It arrived, I tried it on and for some reason it just felt right, no second thoughts needed.
20 maart 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello,
Thank you for sharing your experience! We’re thrilled to hear that it felt just right the moment you tried it on. That’s exactly the feeling we hope for with every purchase. We love to see you again soon.
Warm regards,
Thomvale
I'm impressed with the quality
I'm impressed with the quality, will get other colors too since i always wear cotton pants and this one, I like the txture, very comfortable
3 maart 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Sandy,
Thank you for your wonderful feedback! We’re so glad to hear that you’re impressed with the quality and find the texture comfortable. It’s great to know you’re considering other colors too, we hope you love them just as much. We love to see you again soon.
Warm regards,
Thomvale
Ce exceptionnel expérience avec ce…
Ce exceptionnel expérience avec ce magasin.recommander 👌
27 februari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Bonjour,
Merci beaucoup pour vos aimables paroles ! Nous sommes ravis d’apprendre que vous avez eu une expérience exceptionnelle avec notre boutique et nous apprécions sincèrement votre recommandation.
Votre soutien compte énormément pour nous, et nous vous sommes reconnaissants de nous avoir choisis.
Nous serions ravis de vous revoir bientôt.
Cordialement,
Thomvale
Amazing quality sleep wear
Amazing quality sleep wear. I was looking for a budget friendly but high quality silk sleep wear set and I came across these guys! Delivery was quite slow but it was worth the wait!
28 februari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Sofiia,
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with the quality of your sleepwear and that it met your expectations. We do apologize for the longer delivery time, and we truly appreciate your patience, we’re glad to know it was worth the wait.
We love to see you again soon.
Warm regards,
Thomvale
Jättefin skjorta
Jättefin skjorta, linnetyget är lätt och perfekt för säsongen.
3 maart 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Stelina,
Thank you for your kind feedback! We’re delighted to hear that you love the shirt and that the lightweight linen is perfect for the season.
We love to see you again soon.
Warm regards,
Thomvale
I bought a suit from them and it is…
I bought a suit from them and it is perfect. I feel great wearing it. The suit came wrung out.
7 maart 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello,
Thank you for sharing your feedback. We’re glad to hear that you love the suit and feel great wearing it. We’re very sorry it arrived wrung out and appreciate your understanding, we’ll continue working to ensure a better experience in the future.
We love to see you again soon.
Warm regards,
Thomvale
Excellent articles.recommander et merci
2 maart 2026
Review zonder uitnodiging
Antwoord van Thomvale
Bonjour,
Merci beaucoup pour vos aimables commentaires ! Nous sommes ravis d’apprendre que vous êtes satisfait(e) de nos produits et nous apprécions sincèrement votre recommandation.
Votre soutien compte énormément pour nous, et nous vous sommes reconnaissants de nous avoir choisis.
Nous serions ravis de vous revoir bientôt.
Cordialement,
Thomvale
Ho preso questo bellissimo vestito come…
Ho preso questo bellissimo vestito come regalo di San Valentino per mia moglie e ne è rimasta davvero felice. È elegante, veste molto bene e dal vivo è ancora più bello. Ottimo acquisto.
13 februari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello,
Thank you so much for sharing this lovely feedback. We’re delighted to hear that the dress made such a wonderful Valentine’s gift and that your wife was so happy with it.
We love to see you again soon.
Warm regards,
Thomvale
This company is fraudulent
This company is fraudulent. They represent themselves as having locations in the US but have no presence in the US. They do not clearly state that returns need to be made to China on their website and make the customer responsible for returns to their international fulfillment center. DO NOT ORDER FROM THEM. The clothes are terrible quality, the customer service is lacking and their website is misleading.
25 januari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Kathleen,
We’re sorry to hear about your experience and understand your concerns. Please email our support team with reference to your Trustpilot review, and we will do our best to assist you.
Warm regards,
Sage Sydney
I should have realized this company was a disaster
I should have realized this was a shifty company because it has a Georgia address (which is a nondescript house), a Brtitish phone number and all products are sent from China. They do not adhere to the terms listed on their website--they promise returns within 30 days and refunds issued within 14 days. They do not say you pay $30 to return it because it has to go back to China and the refund time is 4-8 weeks. That would eat up most of the cost of the refund so I just kept the product--waterproof boots which were neither warm or waterproof. So they lie about their procedures and they sell lousy products. They offered me a store credit instead of returning the boots first, before I wore them, but due to a warehouse transfer, delivery of the order I used that credit for is delayed and they have no idea when/if it ever will be delivered. Do not shop at this company.
25 februari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Laurie,
We’re truly sorry for the frustration and disappointment you’ve experienced.
Please contact us with your order details so we can review your case and assist you directly. We appreciate the opportunity to make this right.
Warm regards,
Thomvale
The customer support team was very…
The customer support team was very helpful for my case. I had some suggestion for them about my product, they replied to them a day after I request so it could be earlier but over I got my product and happy with it.
23 februari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Lucy,
Thank you for sharing your feedback! We’re glad to hear that our customer support team was able to assist you and that you’re happy with your product. We appreciate your suggestions and will keep them in mind to improve our response time.
Warm regards,
Thomvale
Thomvale.com
The company
a scam. My order took two months to arrive and was shipped from China. They don’t even have clothes in their “store.” It was a cheap fabric that I would never wear. Their return policy is a farce. You can’t get a full refund. You need to ship the product back to China, which is $30. So you get to keep the item you don’t want and order from them for free, minus $10.00.
17 februari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Donna,
We’re truly sorry for the delay and the disappointment with your order. We understand how frustrating this experience must have been.
Please contact us with your order number so we can review your case and assist you further. We’d appreciate the chance to make this right.
Warm regards,
Thomvale
Buyer beware
Buyer beware. Shoes from China. Not anything like picture. Shoes were very cheap and not accurate sixing. Very small. Return policy terrible. Customer pays for shipping which is $30.
2 februari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello Jan,
We’re sorry to hear about the issues you’ve experienced. This is not the level of service we aim to provide, and we understand how frustrating this must be.
Could you please share your order number with us? Once we receive it, we’ll review the matter promptly and do our best to assist you as quickly as possible.
Best regards,
Thomvale
I had a great experience with Thomvale…
I had a great experience with Thomvale from start to finish. Their team was professional, responsive, and genuinely helpful throughout the whole process. Everything was handled smoothly and efficiently, and the quality of their work really stood out.
What impressed me most was their attention to detail and how easy they were to communicate with. They made sure I felt informed and comfortable every step of the way, which made a big difference. It’s clear they care about their customers and take pride in what they do.
I wouldn’t hesitate to recommend Thomvale to anyone looking for a reliable and high-quality company. I’ll definitely be using them again in the future.
23 januari 2026
Review zonder uitnodiging
Antwoord van Thomvale
Hello there,
Thank you for your kind feedback! We’re thrilled to hear that you had a smooth experience with Thomvale and that our team was helpful and professional. Your recommendation means a lot to us, and we look forward to working with you again in the future.
Warm regards,
Thomvale
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