Thornley Groves Estate Agents Reviews 

We had a property viewing session with Kelly McDermott.
From the first contact we have noticed her bubbly personality corroborated with professionalism manner.
Kelly has provided all the relevant details during our visit and responded promptly to all our enquiries related to the property and the amenities.

Delci was excellent throughout the entire process. She was professional, friendly, and always happy to answer any questions I had. Communication was clear and prompt, and she kept me updated every step of the way, making the whole experience as smooth and stress-free as possible. Her knowledge and willingness to help really stood out, and I always felt supported. I would highly recommend

Met with Kelly McDermott today viewing went smoothly. Thank you!

Michelle Cleary has been very helpful throughout a difficult period with my property, including helping me when the place was untenanted and Thornley was receiving no monthly fees.

She's always provided sound advice, taken the time to visit when needed, provided several quotes for repair and maintenance, and looked at ways to reduce cost when available.

A pleasure to work with. Thank you Michelle, greatly appreciated :)

Delci was so helpful and reassuring throughout the whole process! She really put our minds at ease and made everything a lot easier for us keeping us in the loop at every stage.

I have Amie Annand as my property manager and she is absolutely superb. Finally after using Thornley Groves for number of years I have been allocated a manager to manage my portfolio who is very good understanding and quick to respond.

Nina was amazingggg, she fixed my problem same say! 5 stars 🤏🏼👏🏼

Michelle Cleary was very helpful.

I had a very positive experience with Thornley Groves. They  handled all processes professionally, and communication was always clear and prompt. A special thank you to Jeovely, whose responsiveness, professionalism, and excellent customer service made everything so much easier. Jeovely was always helpful, approachable, and quick to address any questions or concerns. I truly appreciate the outstanding support and would happily recommend this agency to others.

Kelly McDermott showed us around a property with Thornley Groves and was absolutely brilliant. She was extremely helpful, honest and knowledgeable throughout the viewing, while also being genuinely friendly and easy to talk to. She answered all our questions clearly and made the whole experience feel relaxed and straightforward.

My experience as a tenant was great with Thornley Groves from the start of my tenancy to the end. Special thanks to Delci Barlow for a great communication and professional service.

On the viewing day Karen did show us around
She was very helpful and informative
Would highly recommend

I have been a client of Thornley Groves for many years, and their professionalism and dedication have always impressed me. The staff are always of the highest calibre – knowledgeable, courteous, and proactive in addressing any concerns. Over the years, I have felt fully supported and confident in their ability to manage my property efficiently.

Most recently, I experienced an urgent water leak in my property. Aleaya Afzaal handled the situation with remarkable efficiency and care. Thanks to her swift action, the issue was resolved as quickly and painlessly as possible. She responded immediately to any questions, coordinated with contractors, and kept me updated throughout the process. Her calm and proactive approach gave me complete peace of mind during a stressful time. I couldn’t have had better service.

In addition to Aleaya’s outstanding support during the recent emergency, my regular property manager, Michael Richardson, has always provided exceptional service. His dedication, prompt communication, and attention to detail have given me complete peace of mind over the years.

Thanks very much to Aleaya, Michael, and all the team. I would highly recommend Thornley Groves for anyone seeking first class property management.

After ending tenancy. All issues resolved promptly, effective communication, always trying to go extra mile. Highly recommend it. Specially thanks to Lucy, actually both Lucies! They been fantastic.

I viewed a few houses with TG, with Ellie & Kelly. Comms with the agency have been smooth & helpful, the agents were punctual & pleasant to spend time with. They both were knowledgeable about properties they showed me & available to answer my questions, while letting me wander on my own & get the feel of the properties.
I don't have any experience with making an offer/buying with them, so can't comment.

Ellie at the Monton office is great - super warm and friendly and answered any queries we had while giving us space to discuss privately too - thank you Ellie!

I’ve been using Thornley Groves for a few months now, they’ve been very helpful so far. Jeovely has been always quick to answer my questions and assist my tenants.

Happy with the service level.

Very nice team they explain me everything