TIEDEX LIMITED Reviews 263

The Delivery and the customer service was very good, everything seems legit and well presented, all though, as some other reviews say, if you order something big and bulky, like myself, extra delivery will be paid, I ordered a set of Milwaukee tools, and given its size and weight I had to pay 200€ for the delivery, as well as the Taxes since I’m from Spain and I’m required to pay 21% of the full amount(product+shipping), I will add that this has nothing to do with TieDex, but is something to keep in mind if you order from EU, other than that, very pleased

The dryier came scratched and Tiedex held the transport company responsible. They gave me, in principle, the only option of returning it, with me paying the expense. I refused, so, after several emails in which I expressed my disagreement, they told me that they were going to consider financial compensation. This was in January; It's May and I'm still waiting.

Tiedex provided us with great services. The company willing to go extra steps in helping to get shipping rate for our comparison. Very fast in arranging shipping for us. They even provided us with packaging condition to give us the assurance. Great company to work with.

I ordered a lawnmower, selected my shipping address (in Ireland, which added £29.99 to the cost) and received an order confirmation by email. The following day I got an email requesting an additional payment of £150. No explanation. I queried it and got no response, just an order cancellation. Also, when I ordered it, the item was clearly shown to be "In Stock". Their email requesting extra shipping money said that it wouldn't be shipped for another 30 days. Based on this experience and the dreadful customer service, I would recommend avoiding this company and going elsewhere.
Edit: The lawnmower weights 43.5kg per Hyundai - it could never be over 100kg as claimed by the seller. The fact remains their communication was awful. If a website requires an address to calculate shipping and then applies a shipping cost after you put the info in, then there is no reason to send a further shipping invoice without explanation. Poor business practice

A pleasure do deal with

The Rangemaster Pro 110 is a great cooker when it’s up and running. It cooks brilliantly, has plenty of space, and looks fantastic in the kitchen. Any issues we’ve had are being dealt with, and the support from Tiedex Limited has been reassuring. Overall, it’s a solid cooker with excellent cooking performance.

Ordered a MeacoCool dehumidifier from TieDex after seeing good reviews online. The item was dispatched quickly and arrived within 3 days from the order date, well packaged and brand new. I appreciated the updates by email and text, and the courier arrived exactly in the time slot given. The unit works perfectly and has already made a big difference in my home. Really pleased with the service, price, and fast delivery.

We ordered a large garden shed from TieDex, and it arrived exactly when they said it would. The delivery came on a big truck due to the size, and the driver was very professional, helping us check everything before unloading. The shed was on a sturdy pallet, all panels clearly labelled and protected. No damage whatsoever. It’s great quality and looks fantastic assembled. TieDex’s logistics team deserve credit for the smooth process from order to delivery.

I bought a cooker from TieDex and had it shipped from the UK to Ireland. Delivery was quicker than expected — about 4 days total. The cooker was packaged extremely well and arrived in pristine condition. Communication was great all along; I received emails with tracking and delivery confirmation. The delivery team handled the item carefully, and the TieDex staff were very responsive to my questions. Excellent experience overall!

I was able to speak to a real person about my delivery to confirm a narrower window of time than I was first given, and then get the delivery drivers to come back when I'd failed to hear them knocking from the next room. In an age of AI bots, it was a relief to have a human and helpful interaction!

The unit was delivered on a pallet, well protected with wrapping and corner guards. The driver was polite and even helped move it closer to my doorway. There were no scratches or dents, and the machine works perfectly.

I placed my order with TieDex late on a Wednesday and honestly didn’t expect it to arrive so soon, but it was delivered the very next business day! The packaging was secure, and the courier kept me updated throughout the process. Everything was in perfect condition on arrival. It’s rare these days to see such quick turnaround and great communication. Highly recommend TieDex for their efficiency and professionalism.

Absolutely brilliant games table! We wanted something that everyone in the family could enjoy, and this is perfect. The 7ft full-size design makes the pool table feel authentic, and the rotating mechanism between air hockey and table tennis is surprisingly easy to use — even the kids can switch games themselves.

This Hotel Chocolat hot chocolate machine has completely upgraded my evenings! It heats and froths the chocolate to the perfect creamy texture every single time — much better than trying to mix powder into milk on the stove. It’s quick too; in under 3 minutes you’ve got a smooth, luxury hot chocolate that tastes exactly like the drinks they make in-store.

Love the adjustable brightness settings. Makes my office look modern. Arrived safely with clear instructions.

Fantastic tool set! Every piece feels solid and built to last, exactly what you expect from DeWalt. The ratchets and sockets have a smooth action, and the drill bits cut effortlessly through wood and metal. The case keeps everything organised so it’s easy to grab what I need on jobs. Parcel arrived quickly and well-packed with no missing parts. If you want a reliable kit that can handle tough work, this is a brilliant choice.

Love this TV stand! The butter-cream finish gives a really warm and modern feel to the living room and the smooth edges make it look a lot more expensive than it is. The storage shelves are perfect for the console and TV boxes, and the cable management openings keep everything tidy.

Keeps drinks cold all day. Delivery was quick but the box was a little dented. Bottle itself perfect. Happy with that

Great sound quality and Hilti battery lasts ages. Parcel arrived 2 days early and was well-packed. Very happy so far!

You said:
I bought the "Gallery Capri Brown Leather Cantilever Dining Chair" for £ 341,99 plus shipment £ 24,99 to France. I then received another invoice for an addidtional £ 55,00 which were the shipping fees from Fedex. Didn't expect that. But that's not the worst. I received the chair and it is not leather. This is very dishonest and I now have a tacky looking plastic chair I paid nearly £ 400 for. I feel ripped off and would definitely not order anything from that company again.