We ordered a large garden shed from TieDex, and it arrived exactly when they said it would. The delivery came on a big truck due to the size, and the driver was very professional, helping us check eve... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Tiedex provided us with great services. The company willing to go extra steps in helping to get shipping rate for our comparison. Very fast in arranging shipping for us. They even provided us with pac... Toon meer
Bedrijf heeft geantwoord
Bought an American fridge/freezer. Great. Just what we wanted and at a decent price. No faulting the product but the delivery was shocking. Arrived a week after advertised, then 5 hours after the supp... Toon meer
Also living in the North of Ireland, a lot of companies now not able to offer UK - UK shipping without ridiculous extra costs, I came across Tiedex who found it possible to do across channel UK -... Toon meer
Bedrijfsgegevens
- Groothandel voor huishoudelijke apparatuur
- Huishoudapparatuur winkel
- Computerwinkel
- Tuincentrum
- Tuinmeubilairwinkel
- Kantoormeubilair winkel
Geschreven door het bedrijf
TieDex Limited (www.tiedex.co.uk ) is a UK-based online sales and international distribution company, supplying top-branded, genuine products to customers across the UK and worldwide. We are committed to providing authentic, high-quality goods supported by efficient logistics, dependable delivery, and exceptional customer service. As a forward-thinking company, TieDex continues to lead in eCommerce innovation, digital retail, and global distribution, ensuring customers receive the best products quickly and reliably. From our UK base, we serve retail partners and consumers with complete confidence in product authenticity and fast fulfilment. Every order is handled with care, combining trusted UK service with international reach. Our Product Categories Garden Products – Premium outdoor tools, accessories, and living solutions. Electronics – Smart gadgets and advanced home technology. PCs & Laptops – Reliable systems from trusted global brands. Fridges & Freezers – Energy-efficient and durable cooling appliances. Exercise Equipment – High-performance treadmills, bikes, and home gym gear. Swiss-Made Washers – Precision-engineered washing machines for long-lasting performance. Why Choose TieDex Limited UK-based with global distribution network 100% genuine, branded products Fast UK & international shipping Secure online ordering Competitive prices and trusted service
Contactgegevens
124 CITY ROAD LONDON , EC1V 2NX, LONDON , Verenigd Koninkrijk
- 03301333111
- info@tiedex.co.uk
- tiedex.co.uk
3,6
Gemiddeld
262 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Manufacturering fault missed
Bought well insulated loft ladder which arrived as scheduled but upon opening it was found to have a slight crack in the hatch finish.This appears to be a manufacturers defect rather than delivery damage. This should have been picked up before sending out. Had noted detremental customer services reviews and needed to get it installed so didn`t complain as it only needed minor repair and decoration of the cover which is all done and now installed. Just took more time and money than expected.
7 november 2023
Review zonder uitnodiging
Unbelievable service… Top tier seller
Unbelievable service, purchased a large basketball arcade game just before Christmas, as it was such short notice I called to confirm it would arrive on time, I was sent photos of product via text and the deliver was sent next day to Northern Ireland and arrived with time to spare. [I had purchased this item from 3 places online prior and all 3 just cancelled my order and said they couldn’t guarantee delivery prior to Christmas] TieDex was a saviour and I couldn’t recommend them highly enough. Brilliant communication from start to finish and sent tracking info. Product was exactly as described and absolutely brilliant. I can’t thank you enough
15 december 2023
Fantastic company with an excellent…
Fantastic company with an excellent delivery service thankyou.
11 december 2023
It’s
It’s been ongoing for weeks. The wrong order was sent. Emails requesting collection were not relied to quickly. In frustration at their poor communication I requested a refund. They told me they would collect it yesterday. I waited in all day the parcel is still here and after weeks I have not had a refund and the wrong order is still here. Totally unacceptable and I will never order from them again. Hilary Humphreys
27 november 2023
No real issues
No real issues. Email notification of dispatch of the item sent 2 days after the item arrived. Hey Ho. Order to arrival within a week so all good. Thanks.
27 november 2023
Had to rearrange delivery
Had to rearrange delivery, which was handled very well. I received a text with a 4 hour window, the driver called to say he was running late. The delivery people carried the parcel to where I wanted the parcel out. Very good delivery service. Product looks great and very well made.
19 november 2023
Very well made and clear instructions
Very well made and clear instructions. Very pleased with the product.
19 oktober 2023
Terrible Customer Service
Placed order on wrong item, called up straight away to ask to cancel and was told it was cancelled.
Called up later in the afternoon and was told it will be shipped tomorrow, again I asked to cancel and was confirmed it had been cancelled.
Received an email the next morning to say it had been dispatched.
Joke of a customer service with children running around in the background screaming, went through credit card company to dispute transaction and receive refund after refusing delivery when the poor driver got here.
20 september 2023
The 2 delivery men were very good and…
The 2 delivery men were very good and put the shed in my garden
5 september 2023
Von der Bestellung bis zur Lieferung…
Von der Bestellung bis zur Lieferung alles Top. Vielen Dank.
2 augustus 2023
Great customer service.
Good communication. Quick delivery & friendly courier’s. Thank you for a smooth service.
2 augustus 2023
Don’t use!
Product delivered 2 months ago. 2 parts missing. I’ve been chasing ever since. Been told twice they’re being delivered, nothing arrived. My reviews keep getting deleted off trust pilot. They’ve told me I am being banned from trust pilot too. I have a children’s play house I cannot use that I’ve paid for. Customer service is appalling. My only option is the financial ombudsman now.
11 augustus 2023
Review zonder uitnodiging
Dont buy from this company
Dont buy from this company. My product was delivered middle June with missing pieces and still havent had a replacement!! Paid over £200 for a playhouse that we cant use and ruined my daughters birthday present. Customer service is appalling.
9 augustus 2023
Review zonder uitnodiging
Coleman Kobuk 4 Plus Tent
Received the item as indicated and great value on an super product
19 juli 2023
great product terrible delivery service
took a day of work so i would be in on the given delivery date. was meant to be delivered on the tuesday but didnt arrive until friday in which i had to ask someone else to take time out there day as they wouldnt leave it
17 juli 2023
Tiedex complaint handling : Fantasy or Non fiction ?
The goods had a past BBD Date
I lodged a complaint for which I received an answer with excuses and that a compensation - possibly sending a replacement which was not past BBD - would be given for the error. Still waiting for the actual materialisation of this promise
13 juli 2023
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