Great range of tiles with comparatively chaeper prices than other big retailers. Vanities, taps and flooring upstairs with a good range. Friendly and helpful staff who applied a 50% discount on a tile... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Amazing service. My email enquiries were responded to promptly and efficiently. Absolutely love the products we chose. They are all high quality and reasonably priced.
Alisson looked after us during our selections, and we felt well supported in making decisions. They had metal swatches matching the finishes we’re using in our bathrooms, along with timber samples for... Toon meer
Bedrijf heeft geantwoord
Good customer service. They were proactive to offer us the delivery when they have not received the products from the suppliers on the day we came to pick up. The delivery service was good. Thank you... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Australia online tile store🥇 Fast delivery national wide 🚚 5 samples for $15, 100% refunded with next purchase!!! / Tile / Design / Life /
Contactgegevens
4-10 Fisher St, 2128, Silverwater, Australië
- (02) 7804 4588
- sales@tilemall.com.au
- tilemall.com.au
4,7
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Tilemall, so great to deal with.
Tilemall's website is very easy to navigate they have a huge selection with great descriptions and then the ability to order samples of up to five options makes it even better. Then if you order your tiles through them you get the money back for the samples you bought. It is a win win situation when you deal with Tilemall.
23 maart 2026
Antwoord van Tilemall Pty Ltd
Hi Alexandra,
Thank you so much for your amazing feedback!
We’re delighted to hear you enjoyed using our website and found the product descriptions and sample ordering process helpful. Being able to try samples before placing a full order is something we’re proud to offer, and we’re glad the sample refund made the experience even better.
We truly appreciate your support and look forward to helping you with your project again in the future!
Best regards
Nikki
Nice helpful people
Nice helpful people. And easy to find what i wanted then arrange for delivery.
20 april 2026
Antwoord van Tilemall Pty Ltd
Hi DePassey,
Thank you for your kind review!
We’re glad to hear you found our team helpful and that it was easy to find what you needed and arrange delivery. We really appreciate your support and hope to assist you again in the future!
Regards
Nikki
Perfect service and delivery
Great service, quick delivery and had everything we needed
28 april 2026
Antwoord van Tilemall Pty Ltd
Hi Bruce,
Thank you for your wonderful feedback!
We’re so glad to hear you were happy with the service and quick delivery, and that we had everything you needed. We really appreciate your support and look forward to helping you again on your next project!
Warm regards
Nikki
Antwoord van Tilemall Pty Ltd
Hi Suzanne,
Thank you for your lovely feedback!
We’re so pleased to hear you were happy with our service. We truly appreciate your support and look forward to helping you again in the future!
Best regards
Nikki
I like the experience with the tilemall…
I like the experience with the tilemall but the experience with the delivery company was difficult. There was no service that I can track the delivery and the tracking number I got from the confirmation email wasn’t actually the tracking number so it caused a bit of confusing and delay in our project.
9 april 2026
Antwoord van Tilemall Pty Ltd
Dear customer,
Thank you for your feedback, and I’m really sorry to hear about your experience with the delivery.
We understand how frustrating it must have been not being able to track your order properly, especially when it impacted your project timeline. This is certainly not the experience we want for our customers.
We will be proactively working with the delivery company to improve communication and ensure the tracking process is clearer and more reliable moving forward.
Thank you again for bringing this to our attention, and we truly appreciate your patience and understanding.
Kind regards,
Brook
wrong colour really disappointing
16 maart 2026
Antwoord van Tilemall Pty Ltd
Hi Glen,
I’m very sorry to hear that the colour received is not correct .
If the item you received is indeed incorrect, please kindly contact us via email with your order details and some photos, and we’ll assist you with arranging a replacement.
We’ll do our best to resolve this for you as quickly as possible.
Kind regards,
Brook
The tiles are excellent quality and were delivered quickly, even though we live in WA
The selection of tiles is extensive. I was nervous ordering tiles online, but am relieved to say they look exactly like to photographs on line.
6 april 2026
Antwoord van Tilemall Pty Ltd
Dear customer ,
Thank you so much for your kind feedback!
We understand that ordering tiles online can feel a bit uncertain, so we’re really glad to hear that your tiles matched the photos and met your expectations.
We truly appreciate your support and hope you enjoy your new space!
Kind regards,
Brook
Antwoord van Tilemall Pty Ltd
Hi Glenn,
Thank you for your kind words!
We’re so glad to hear you’re happy with both the product and our service. We really appreciate your support and look forward to assisting you again in the future.
Kind regards,
Brook
ADP counter top basins
I have purchased 2 counter top basins on online. I am happy with the whole experience with the company. The service was prompt and efficient from the order to delivery. Their step by step communications to advise me of what’s happening next with my order was a top notch. Each basins were packed separately in small boxes first, wrapped around with bubble packaging, and then packed in bigger boxes to have extra protection, which was excellent. I would use Tilemall again.
27 maart 2026
Antwoord van Tilemall Pty Ltd
Hi Hwaja,
Thank you so much for your detailed and thoughtful feedback!
We’re really pleased to hear that you had a smooth experience from ordering through to delivery, and that our communication kept you well informed every step of the way. It’s also great to know the packaging met your expectations and the basins arrived safely.
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
Brook
Great customer service and great…
Great customer service and great products with also great prices.
15 april 2026
Antwoord van Tilemall Pty Ltd
Hi Chris,
Thank you for your wonderful feedback!
We’re so glad to hear you’re happy with our customer service, products, and pricing. Your support means a lot to us, and we look forward to assisting you again in the future!
Kind regards,
Brook
My tiles were lost in transit and my…
My tiles were lost in transit and my tilers had to be rescheduled 3 times.
Paul tried to help me get these tiles to me by the drop dead date but he couldn't get them to me early enough on the day so I had to arrange my own courier and help him unload these tiles by hand!
The shipping fee was refunded and the tiles look amazing.
10 maart 2026
Antwoord van Tilemall Pty Ltd
Hi there,
Thank you for sharing your experience.
We’re very sorry for the delivery delays and the inconvenience caused, including the need to reschedule your tilers multiple times. We understand how disruptive this must have been for your project.
We truly appreciate your patience, and we’re glad Paul was able to support you throughout the process and that the shipping fee was refunded as a resolution. It’s also great to hear you’re happy with how the tiles look.
Thank you again for your understanding and feedback — we’ll continue working to improve our delivery experience.
Kind regards,
Brook
Website easy to navigate
Website easy to navigate, prompt service at pick-up.
Great job guys, well done.
Thank you.
13 april 2026
Antwoord van Tilemall Pty Ltd
Hi Maloney,
Thank you for your kind feedback!
We’re so pleased to hear you found our website easy to navigate and had a smooth and prompt pick-up experience. Your support means a lot to us.
We truly appreciate it and look forward to assisting you again in the future!
Kind regards,
Brook
Antwoord van Tilemall Pty Ltd
Hi Andrew,
Thank you so much for your kind feedback! We’re really glad to hear you’re happy with the product and our delivery service.
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards
Brook
Antwoord van Tilemall Pty Ltd
Hi Monique,
Thank you so much for your wonderful feedback 😊
We’re thrilled to hear that you’re happy with our service, fast delivery, and the quality of our products. It really means a lot to us!
We truly appreciate your support and look forward to assisting you again in the future.
Warm regards,
Brook
Antwoord van Tilemall Pty Ltd
Hi Stacey,
Thank you for your feedback 😊
We’re really pleased to hear that you found our service fast and efficient—that’s exactly what we strive for!
We appreciate your support and look forward to assisting you again in the future.
Warm regards,
Brook
Great experience site was easy to use
Great experience site was easy to navigate, find what I needed and check out
7 april 2026
Antwoord van Tilemall Pty Ltd
Hi Ange,
Thank you for your wonderful feedback! We’re so glad to hear you had a great experience and found our site easy to navigate from start to checkout.
Kind regards
Brook
Professional service was able to assist…
Professional service was able to assist in perching the grout and easy to pick up from wearhouse fast service
2 april 2026
Antwoord van Tilemall Pty Ltd
Hi Panagiotis,
Thank you for your kind review! We’re glad our team could assist you with purchasing the grout and that you found the pickup process quick and convenient. We appreciate your support and look forward to serving you again soon! 😊
Warm regards
Brook
Antwoord van Tilemall Pty Ltd
Hi Jenny,
Thank you for your kind words! We’re thrilled to hear you enjoyed our service and product range.
Best regards
Brook
Samples in record time…
Purchased sample arrived in record speed and identical to images on web site.
26 maart 2026
Antwoord van Tilemall Pty Ltd
Hi Lan,
Thank you for your feedback!
We’re glad your sample arrived quickly and matched what you saw online.
Kind regards,
Brook
The helpful staff
12 maart 2026
Antwoord van Tilemall Pty Ltd
Hi Andrew,
Thank you for your feedback!
We’re glad our staff could help and appreciate you taking the time to share your experience.
Kind regards,
Brook
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.