TKE Home Solutions UK Reviews 

Excellent work from Connor today, very pleasant and helpful in guiding me through instructions

4 different companies said it could not be done. Our bedroom is a dormer in a bungalow. The stairs are narrower than normal with bends top and bottom. We had to sleep down stairs in small guest room .
Now we have an amazing stair lift and are back enjoying our beautiful big bedroom. I cannot thank Jack who said it was possible enough and the company who made this ,so kind polite and helpful any one can come here and check it out . Thanks also go to my brother Paul his friend recommended this company ,

It’s was a truly great experience to deal with this firm, the staff, Dion was fantastic dealing with us from start to finish. He gave us clear and excellent advice before purchasing. The Stair Lift when fitted was high quality and beyond our expectations.
Thank you very much

Clear explanation from sales rep and prompt replies to our follow-up questions by e-mail. Subsequently not pestered by further calls pending our decision between the three systems we considered. Very competitive price - over £1000 cheaper than one quote we received. Once we chose TK, the installation was soon arranged. The installing engineer explained the operation very clearly and left no mess. Communication was excellent throughout, including changing the colour of the rail supports at our request (charged for) from spray paint we supplied. All in all a very satisfactory experience.

From the first enquiry to the installation of the stairlift, everything was done very properly. Of course, that is what should happen anyway but doesn't always. Anyway, very pleased with things so far.

Excellent. Wished I payed the extra would have been worth it.you get the best the first time you think everyone’s the same.big mistake

Almost really pleased with the experience. The removal of the old lift and the installation of the new one went without a hitch. Installed in less than a day and the engineer Alan was brilliant.

However there is a problem with the bottom section of the rail. At first it was thought to be the rack so bottom section was replaced. But this did not solve the problem of the bumping on ascent and descent. To be expected over the join but not away from the join on the bottom Section. So a new section of trackway has had to be ordered from the factory.

When I have purchased a brand new stair lift I did not expect this to be a problem. This has soured my otherwise good experience of purchase and installation. I have been promised that the new section will be replaced on the 23rd of April and I sincerely hope that this solves the problems with the lift.

I am totally reliant on the lift to get up and down the stairs and any period of loss of function however temporary is not what I was expecting.

The installation went smoothly with no hitches. Just one little niggle. It makes a lot of noise unfolding at the bottom.

Had new stairlift installed yesterday Conner did a great job even thought it ended up being a very difficult install thankyou

Schlechter Kundenservice
Haben 2002 bei Thyssen Group Treppenlift über 2 Etagen für 22000,00 Euro gekauft. Dieser war jetzt 14 Jahre nicht im Betrieb. Will den jetzt wieder in Betrieb nehmen, aber von dieser Firma TK HOME SOLUTIONS meldet sich keiner.

Ich habe den Eindruck, daß die nur neue Lifts verkaufen wollen.

In Warteschleife mehrmals über 30 Minuten gewartet.

Sehr schlechter Kundendienst, wenn man jemand am Telefon hat wird einfach Bandansage gestartet, dass man Bewerten soll.

Dies mache ich hier, und diese fällt nicht gut für das Unternehmen aus.

Diese Firma ist an einer Inbetriebnahme nicht interessiert, da verdienen diese ja keine 22000,00 Euro.

Mal sehen ob sich jetzt jemand meldet.

Zum jetzigen Zeitpunkt kann ich keine Gute Bewertung abgeben, aber eventuell, wenn sich jemand meldet und der Treppenlift in Betrieb genommen wird

Just had our new TKE stairlift installed. Conner did a great job and was finished in about 6 hours including a great handover and many demonstrations. Thank you guys, this is a life changer

Everything was custom made and fitted in exactly how we wanted it the install was fantastic and the price was very good for the product and specifications we had I would not hesitate to recomend you go to TK home solutions for your needs absolutely brilliant

Fast, efficient and friendly experience.

Really efficient professional service.
From advice,ordering and installation TK Home solutions provided a thoroughly professional service.
The stair lift appears to be well constructed and is working as intended

We needed a stairlift installed for a temporaty period at short notice due to my mother in law breaking her leg. The stairlift was installed very quickly and efficiently and staff were brilliant.

We phoned the company & they sent a man (Paul) who called to repair our chair lift a couple of hours later. He was polite, professional & efficient, as well as being a very pleasant person. I highly recommend both the speed of service from the company and their representative.

Connor was fantastic during my fitting for stairlift. Very pleasant credit to company.

Again thanks Connor

No less than 5 stars from me. Jordan & Neil visited my property to install a stairlift. Both were polite, friendly & very helpful. They went through all the instructions with me & answered any questions i had. The stairlift will really help me and im very happy with it. Thank you

From start to finish these guys were efficient, professional and caring.
The fitter Micheal was excellent too, giving updates as he progressed and an excellent tutorial. Thanks Michael!

Connor was very polite and friendly,explained step by step how to use it,watched me as I went on the first time and took time out to explain everything,