Great company a man called Tim was the gentleman what was dealing with me couldn’t be more helpful he was explains and breaking down all my perks of my policy he helped me set up a new policy quickl... Toon meer
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Lees wat reviewers zeggen
I called to enquire about reimbursement for work that was being carried out on my electric mini while it was in the garage. My call was answered straight away and I was directed to ask the garage to c... Toon meer
TMO did a great job looking very closely at the repair needed to fix my car under its warranty and gave its approval to go ahead. Big shout out to Charlotte at TMO for handling this matter with such p... Toon meer
Impressed that Siobhan took the time to phone me whilst the work was being carried out on my car to confirm that the works carried where still under warranty
Bedrijfsgegevens
Over TMO - The Motoring Organisation
Geschreven door het bedrijf
Over the decades, we have worked closely with many of the UK’s most trusted names and businesses:
• The AA
• RAC
• Vehicle manufacturers
• National dealer groups
• Major vehicle businesses
These partnerships have helped shape our expertise in warranty product development, claims administration, and dealer operations.
In 2020, we launched “The Motoring Organisation” as an independent brand, rooted in the experience we’ve accrued over decades. From that point, we set out to do things differently — to offer Aftercare that is smart, reliable, and customer-focused.
Our flagship Aftercare product is built to delivery what customers really need. We take the burden off drivers and dealers, helping protect against rising costs, uncertainties, and the unexpected.
We pride ourselves on:
• Great Service
• Transparency
• Integrity
As the UK’s #1 Trading Standards Approved Aftercare provider, our mission is to ensure every interaction is clear, supportive, and puts the customer first.
At TMO, we’re not just keeping pace with change — we aim to lead it. Our vision is to build solutions that deliver real value, trusted cover, and confidence on the road, every time.
Contactgegevens
Benchmark House, 8 Smithywood Drive, Ecclesfield, S35 1QN, Sheffield, Verenigd Koninkrijk
- 03300 552 080
- CustomerServices@tmo.co.uk
- tmo.co.uk
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Amazing customer service
Great customer service, wasn't let down once and they made my thoughts feel listened to
Warranty Gold cover
5 stars!
Great customer service & communication!
Warranty claim dealt with very smoothly and quickly, from first call 4 days later refund recieved!
Very impressed, very happy customer!
Dealt with my claim well
Dealt with my claim well. Good communication from the company.
Easy to set a policy up with everything…
Easy to set a policy up with everything explained in detail.
Siobhan was great
Siobhan was great, clear i formation on the updates provided. Great atitude!
Car Problem
My problem with my car was dealt with quickly and easily and I was kept aware of what was happening, the operative I spoke to on both occasions was very polite and friendly
Yet again a timely response to my…
Yet again a timely response to my claim. Thank you
this has got to be the fastest claim…
this has got to be the fastest claim ever all thanks to your hard working team, massive thanks to mollie who progressed the claim quickly and each member of staff i spoken too was ever so polite, thanks again ❤️
Very helpful and good communication
Mollie made everything clear and…
Mollie made everything clear and understanding, it was a pleasure dealing with her
5 stars for Luke.
Luke was amazing start to finish, made what I expected to be difficult into an easy process especially when the claim was for my mum.
Excellent customer service from Tim
Excellent customer service from Tim. So helpful and informative sorted out cover out promptly. Would recommend to everyine
Excellent service
They explained everything in easy to follow instructions , I would recommend them to anyone else wanting to get a policy.
Best Warranty around...
Luke was very helpful in taking me through the claim process from start to finish. Taking out the warranty was one of my best decisions I have made especiallywhen it comes to covering issues. It has definitely made, making my motoring worry free.
Thanks again
Car repair
She was very polite and explained everything so well great service
Really good customer service
Really good customer service. Phone answered promptly and claim was dealt with efficiently.
Mollie was excellent
Mollie was excellent, very helpful and really friendly, she’s a shining example for you and a great customer minded person she really is a great asset for your company
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