Terrible still having issues did not fixed the issue it went in for, ive had to pay.myself to do it, was 6 mths old under warranty Samsung s25 ultra worst phone to date. Warranty repair is dreadful... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Brilliant repair service with a very fast turnaround time. My emails were answered almost instantly by the team, which was great. The only downside was the lack of automated tracking updates—it would... Toon meer
Bedrijf heeft geantwoord
I rarely review but these guys fixed my inner foldable screen but with that they also fixed my scratched up lens which I didn't mention, all under warranty in few days time the service was top thank y... Toon meer
Not just brilliantly repaired and/or replaced, but their DPD delivery and collection couldn't be better. Then finally followed up with a phone call to make sure I was happy with everything too. Samsun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Contactgegevens
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Verenigd Koninkrijk
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Uitstekend
3K reviews
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Highly recommended
Really happy with the service from TMT First. My Samsung Flip phone was repaired in no time and came back working perfectly. Smooth process and great communication throughout. Highly recommend.
25 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Sijan.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Repair was quick
Repair was quick, the repair was good value compared with other locations, what more can I say 5 stars!
20 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Mike.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Smooth and straightforward repair.
Smooth and straightforward repair.
Would be useful to have somewhere to track what's going on.
DPD are rubbish though
21 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Katy.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
OwenHi there, Steve.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Quick turn around
Quick turn around. But not sure about the warranty now for the replaced device.
22 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Shiva.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Excellent repair of my phone
Excellent repair of my phone. Quick and prompt service.
21 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Tyson.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
The repair you done hasn't worked
The repair you done hasn't worked. The battery still doesn't last a day.
Yes I have restored everything back to how it was, (Reply 26/05/2026)
8 mei 2026
Antwoord van TMT First
Hi there, Stuart.
Thank you for leaving feedback.
We are sorry to hear this, have you restored any personal data back onto the watch? We can see the battery was replaced with a new one and passed all the final checks.
Kind regards
Owen
Excellent work and quick service
Excellent work and quick service
21 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, M.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
The phone you guys claiamd to have…
The phone you guys claiamd to have repaired has developed another issue. The front screen gum has removed. I don't why Samsung is doing this. Such an expensive phone. I've been managing the phone since.
This is the service number. 4293635711
8 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Abiodun.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
Speedy process
Quick pick-up, replaced my earbuds with a different refurbished pair to speed up the waiting process.
18 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Yas.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Was told by samsung would be repaired…
Was told by samsung would be repaired for free as was faulty after the first repair a year prior. I did send emails straight away but couldn't be bothered with the hassle of sending it back in. I kept it for a year. Then 1 day after taking phone off charge screen just died. Samsung reassured me it would be repaired free but when I sent it in I ended up paying another £300 odd for the repair
29 maart 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Kenneth.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42? Once we have this, we can help and advise further.
Kind regards
Owen
They repaired my samsung flip 7 screen
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
13 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Simon.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Antwoord van TMT First
Hi there, Sola.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Phone was repaired quickly and now like…
Phone was repaired quickly and now like new
8 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Steve.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Antwoord van TMT First
Hi there, Michael.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Amazing support
Amazing support. My ear buds were replaced and sent the very next day. Thank you Samsung.
16 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Korkor.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Brilliant sevice
Professioal experince, great keeping updated, best of all polite and helpful, Even a follow up call to check everything was okay.
Excellent
12 mei 2026
Antwoord van TMT First
Hi there, Graham.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
TMT support
My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then guided me to TMT who repaired my phone through my warranty instead. No hassle, process was picked up and returned within 5 working days. Phone is brand new - Galaxy Z Fold 6👍🏼
18 mei 2026
Antwoord van TMT First
Hi there, Davies.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, repaired my phone quickky. My phone was returned to me within 1 week. I would definately used them again.
Thank you so much
14 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Miss Dee.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, great communication, a great experience
11 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Neil.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Sent my phone back under gaurantee as…
Sent my phone back under gaurantee as it had a sensor error when trying to charge. The repair has been turned around in less than a week. Returned to me very well pack too. Many thanks to everyone envolved.
15 mei 2026
Antwoord van TMT First
Hi there, Shane.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
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