Terrible still having issues did not fixed the issue it went in for, ive had to pay.myself to do it, was 6 mths old under warranty Samsung s25 ultra worst phone to date. Warranty repair is dreadful... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brilliant repair service with a very fast turnaround time. My emails were answered almost instantly by the team, which was great. The only downside was the lack of automated tracking updates—it would... Toon meer
Bedrijf heeft geantwoord
I rarely review but these guys fixed my inner foldable screen but with that they also fixed my scratched up lens which I didn't mention, all under warranty in few days time the service was top thank y... Toon meer
Not just brilliantly repaired and/or replaced, but their DPD delivery and collection couldn't be better. Then finally followed up with a phone call to make sure I was happy with everything too. Samsun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Contactgegevens
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Verenigd Koninkrijk
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good company
Good company, between receiving my damaged phone, fixing it and sending it back to me was only 3 to 4 days. Phone fixed perfectly
27 april 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Kylie.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
fast service and great work thank you
10 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Good comunication and delivery service
14 mei 2026
Antwoord van TMT First
Hi there, Corinne.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Antwoord van TMT First
Hi there, Chris.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
A very quick response to my repair and…
A very quick response to my repair and my ear buds were returned a few days after being collected. Excellent service
13 mei 2026
Antwoord van TMT First
Hi there, Mr Yates.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
I got my phone fix paid £200 and a week…
I got my phone fix paid £200 and a week later dead pixels appeared again and when asked to fixed it they quoted £200 again. No dropping or damage to the phone just appeared again.
14 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Prudent.
Thank you for leaving feedback.
When reviewing your order it shows that the dead pixels on your screen were caused by impact puncture marks meaning the device would not be covered by the warranty.
I can see you requested the inspection to not go ahead and since, the device has now been returned unrepaired as requested.
Kind regards
Owen
Repair was quick
Repair was quick, informative and they did a whole system check list for my phone to boot.
Thanks Much!
14 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Rory.
Thank you for leaving feedback.
We are thrilled to hear that you had a great expierence here with us at TMT First.
Kind regards
Owen
Delighted with the service.
Efficient collection and return.
Excellent repair - great to see my watch working again.
13 mei 2026
Antwoord van TMT First
Hi there, Bennett.
Thank you for leaving feedback.
We are thrilled to hear that you had a great expierence here with us at TMT First.
Kind regards
Owen
Great repair service
Great repair service. Pretty much hassle free.
9 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
HI there, Ali.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service ! I sent a pair of galaxy buds 3 pro for repair and my experience was great from the start to finish . After I sent them I received a call from their customer service to confirm that they had received them and after that I received another one in which they updated me with the outcome of the service in which they said that they replaced them free of charge. 5 out of 5 stars ! Thank you !
6 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
HI there, Sempastiano.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Perfect!
Very quick service & was kept fully updated throughout.
Product has come back very well packaged & works perfectly.
Thank you very much!
7 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi Tom.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Antwoord van TMT First
Hi Femi.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
So quick exellent service
10 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi Emi.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Antwoord van TMT First
Hi Anonymous.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
The Company kept me advised of progress…
The Company kept me advised of progress at all times by phone call, text and email.
I would happily recommend them to anyone
12 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi Sandra.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Antwoord van TMT First
Hi there, D Curran.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
I am extremely satisfied with the…
I am extremely satisfied with the entire service from start to finish regarding my S25 Ultra repair. The collection and return process was smooth, professional, and very convenient, which made the whole experience stress-free.
The repair itself was absolutely exquisite — my phone came back looking and functioning perfectly. You can really tell the work was done with care and high attention to detail. Communication throughout the process was also excellent, and everything was handled efficiently and professionally.
Truly one of the best repair service experiences I’ve had. Highly recommended, and thank you again to the whole team for the outstanding service!
7 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Cryz.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Smooth process
Smooth process, collection repair returned while been informed all the time.
27 april 2026
Antwoord van TMT First
Hi there, Col.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Very easy to talk to
Very easy to talk to, helpful, informative. Kept updated about the repair, collected and returned quickly.
1 mei 2026
Antwoord van TMT First
Hi there, Heather.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great communication and service
Great communication and service. Samsung ring came back like new and perfectly packaged. Quick turnaround and kept updated regularly throughout the process
7 mei 2026
Review zonder uitnodiging
Antwoord van TMT First
Hi there, Sarah.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.