Phoned to order a stroller last week, I explained that i was going on holidays the following Wednesday. I was told the pram would definitely be in on Monday or Tuesday. Phoned Tuesday morning - spoke... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Phenomenal experience. Eoin in Walkinstown was amazing. It’s our first baby with absolutely zero knowledge of anything and Eoin couldn’t have helped us anymore. We covered everything without feelin... Toon meer
Tony Kealy’s has been our go to for so much baby stuff since our first, continuing onto our second child. The staff are so well trained and knowledgeable- special mention to Daisy in the coolock bran... Toon meer
Fantastic buying experience - Jean was so friendly and knowledgeable about the range of options when it comes to “travel systems” aka prams & buggies plus car seats. Gave us great confidence - thanks... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
Contactgegevens
Dublin - Cork - Belfast - Galway, Ierland
- +353-1-4294316
- website@tonykealys.com
- tonykealys.com
3,8
Goed
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Really fast delivery (2 days) best price compared to all other baby stores
7 oktober 2021
Haven’t seen the purchase sent them to…
Haven’t seen the purchase sent them to my daughter she said she’s delighted with them
7 oktober 2021
Very quick delivery
Very quick delivery. All items I wanted were in stock/available. Would highly recommend
7 oktober 2021
I've gotten few things from Tony…
I've gotten few things from Tony Kelly's now,absolutely delighted with the service,delivery is so quick and always on time. Thank you
7 oktober 2021
The service was fantastic
The service was fantastic
And the staff very helpful and cheerful
Will recommend to anyone that here is the only place to shop thank you for your amazing service
7 oktober 2021
Antwoord van Tony Kealys
Hi Michelle,
Thank you for your feedback.
We will forward this information on to the manufacturer.
Warmest regards,
Customer Service
Super swift next day delivery.
6 oktober 2021
Really happy with the high chair
Really happy with the high chair. It arrived very quickly after I ordered it.
6 oktober 2021
Brillant buggy .
Brillant buggy .. easy to push , very easy to assemble just an all round Brillant buy 👍🏼
6 oktober 2021
Ordered an item online
Ordered an item online.
They never made contact to say the item had arrived.
I then phoned and left a message but got no reply.
After almost two weeks I sent an email and eventually I got a call to say they items had been in and they don’t know why I was not notified.
6 oktober 2021
Antwoord van Tony Kealys
Hi Elaine,
Our sincere apologies you did not receive the text notification to let you know your order was ready for collection. On looking into this, it appears the text failed to send. This was an error on our part and we accept full responsibility.
Again, our sincere apologies and hope not too much inconvenience was caused.
Warm regards
Customer Service.
Would highly recommend.
Great customer service over the phone. Nice selection of products online. Quick delivery once ordered. Would certainly order from Tony Kealy's again.
5 oktober 2021
Very pleased with purchase, will buy again
4 oktober 2021
Excellent service
2 oktober 2021
I have not yet received my product…
I have not yet received my product after emails and phone calls. It is over 1 month since I ordered and no contact from your company.
30 september 2021
Antwoord van Tony Kealys
Hi Yvonne,
We received your first email query on 4th Sept and a reply was sent to you Mon 6th Sept.
We received a further email from your email address on Tuesday 21st Sept and you received a reply same day letting you know the goods were delivered and 13th Sept and attached proof of delivery for you.
Can you check your spam folder in case our replies slipped into this folder.
Warmest regards
Customer Service
01-9060889
customerservice@tonykealys.com
It took an age to get what I ordered to…
It took an age to get what I ordered to arrive (2wks) because it wasn’t in stock - should have mentioned this on the website.
30 september 2021
Antwoord van Tony Kealys
Hi David,
The item you ordered is shipped direct from supplier and can take 2-3 weeks for delivery.
This is advertised underneath the add to cart button before purchase.
Apologies if this was not clear upon ordering.
I hope this information helps.
Warmest regards
Customer Service
Staff were extremely helpful in… baby monitors
Staff were extremely helpful in relation to purchasing a baby monitor. Five star service as always
29 september 2021
Great service
Great customer service for any inquiries. Quick delivery and Great products.
29 september 2021
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