TopCat Window Blinds Reviews 

196
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

My mother got 2 sets of blinds, neither were to her satisfaction. Someone was meant to come out twice but never appeared and she asked for a full refund and is still waiting

Beoordeeld met 5 van de 5 sterren

With new windows being installed, I knew to get in touch with Top Cat. Provided me with lots of different options and samples which made the whole process very straight forward. My new blinds are now... Toon meer

Beoordeeld met 5 van de 5 sterren

From start to finish dealing with the guys at Topcat has been seamless. From Dale, Tony and Stewart who dealt with the pre-fit through to Scott who completed the fit all absolute gentlemen. Very... Toon meer

Beoordeeld met 5 van de 5 sterren

I love my new blinds! I contacted Topcat Blinds and arranged measuring, Tony arrived the next day and was friendly, knowledgeable and helpful. My blinds were installed a couple of weeks later. Tony ke... Toon meer

Bedrijfsgegevens

  1. Binnenhuisarchitect

Geschreven door het bedrijf

Top Cat Blinds are based in Central Scotland. Here you’ll find the perfect window blinds or curtains in our extensive range of fabrics and colours to make sure your home looks great! We take a great deal of pride in ensuring all our customers receive the very best service and value for money and best of all we never charge for quotes or installation! We have an extensive range of quality products with prices to suit everyone’s budget. From traditional to contemporary, our huge collection of blinds are available in an array of fabrics and styles complete with accessories and fittings to suit your requirements. As all our blinds can be customised to match your existing window precisely you are sure to find the perfect blinds for your home or office.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 28% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(196)

66 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic window blinds

I have just purchased Venetian blinds from Topcat blinds, and I can not praise them enough, From start to finish everyone was very efficient and pleasant the guys that came out to measure and fit them seriously know their stuff. I just can't emphasize enough how glad I am I chose Topcat blnds they are stupendous . I am now going to get them to do some interior decorating for me, they do all sorts of things. So if you are considering some new window blinds i Honestly recommend Topcat.
Yvonne Kelly

Thank you

27 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An excellent Service from Start to Finish

Top Cat kitted out our entire house. We bought a new build and our salesman, Matthew personally measured up every window. Matthew was so helpful and gave us very valuable advice to ensure we made the best selection. The blinds were all made to order and I couldn't be happier with the quality and the precise measuring. All blinds came with the child safety mechanism as standard. We also, upon visiting the showroom to look at samples, found it to be really impressive. We also met the owner and his son who we know personally. Both couldn't have been more helpful. So, if you are looking for a reliable company, look no further. We went to Top Cat as we know the family who own it and so many of our friends and family have used the company before us and had such positive experiences. I thoroughly recommend them.

6 april 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stephen came to my mum and dads house…

Stephen came to my mum and dads house and was great explaining the styles,,t prices etc , he went through everything and was not at all pushing for the sale , double checked the colour and price was good for them before confirming the order , very reassuring to see a salesmen not pushing an elderly couple .

4 maart 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

All in all, pretty poor service

All in all, a pretty poor experience with Topcat blinds.The first set of vertical blinds were too long and were dragging on the window ledge.The second set were far too short. You know they're short when your hubby keeps making comments about the budgie dying! Today was 3rd time lucky!
Onto the roller blind in the bedroom. Width wise, it was 3 inches shorter than the blind it replaced - the old blind was still up there when it was measured so there's no excuse for the confusion. I wasn't greatly impressed at the damage to my wallpaper being on show where the old fittings had been removed and the new fittings had been placed further in. Surely you would measure the blind that is up and put the new fittings over the old ones?
So, after the 2nd set of verticals had been fitted and were too short, I complained and was told they would be in touch to fit new blinds. I waited and waited and eventually phoned head office to be told they had no record of a new fitting.
I was not happy but agreed that a Sales Manager would come out and have a look because I'd already had 2 replacement sets. I waited in on the scheduled day, and waited, and waited. Eventually i phoned the Glasgow office to be told that the appointment had been cancelled as they felt it inappropriate to send a Sales Manager when the problem was in the fitting. I then had to arrange for a Fitting Manger to come out. Credit where it's due, he was very good and I now have blinds i'm happy with.
Would i use Topcat again though? Unfortunately no. I phoned today to pay the balance and told Elaine at head office that they had a cheek taking my final payment after all the hassle I've had. The reply was that she didn't know anything about it and frankly that just about sums it up!

21 februari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely abysmal customer service

Absolutely abysmal customer service. Only had to contact them twice regarding issues and twice I’ve experienced the worst customer service from from their manager. Prices were very reasonable but no excuse for being treated like an inconvenience when I’ve clearly been sold a substandard product. Would absolute avoid this company.

8 februari 2019
Review zonder uitnodiging
Logo TopCat Window Blinds

Antwoord van TopCat Window Blinds

Hi Nicola,

Really sorry to hear your experience, this is most unlike us. Pease feel free to call our office on Monday and we will do our very best to resolve your issue.

thanks

Beoordeeld met 5 van de 5 sterren

Fantastic service

Just had my conservatory fitted with faux wooden blinds by Topcat Blinds. Very pleased with the overall experience. Was advised the order would take a fortnight to be ready but in the end they were fitted a few days ahead of time. The fitter did a great job and it feels like I’ve got a new conservatory!
The company keeps you well informed throughout the process and I’m happy to recommend this company.

26 augustus 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent friendly service from initial phone call,to home visit and installation of 9 blinds and adjust 1 existing blind. Attentive service and good price.
Highly recommend the company.

10 december 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic blind

Fantastic blind. Ordered and fitted in about a week. First class communication. We ordered a blind with a remote control which is programmed to open and close at the level we like. Strongly recommend.

24 november 2017
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer