My order was processed really quickly including the necessary DVLA paperwork. My new 3D plates arrived in a few days and they are gorgeous. I cant wait to get them on my car once the DVLA paperwork ar... Toon meer
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Great communication, even though the DVLA site was down for a period, they were quick to react and confirm when it was back up and running. Painless. Easy and done and dusted within 5 working days! R... Toon meer
Bedrijf heeft geantwoord
A rather straight forward process and i paid extra for Top Reg to do the paperwork and it all went through flawlessly! No complaints. Plates are on and looking good!
Bedrijf heeft geantwoord
From start to finish all the members of staff I dealt with were extremely professional and helpful. The plates arrived when stated and the queries I had (as an older person unused to purchasing on li... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
If you need a plate, without the hassle and wait, then TopReg is here with over 60 million DVLA and personalised registrations to choose from.
Contactgegevens
Verenigd Koninkrijk
- topreg.co.uk
4,7
Uitstekend
3K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Top reg = Top service
First class service from start to finish , took all the hassle away, prompt and clear throughout
If there was a sixth star I would have pressed it .
29 september 2026
Review zonder uitnodiging
Antwoord van TopReg
We’re delighted to hear that you received first-class service from start to finish and that we could take the hassle away for you. Providing a prompt, clear and stress-free experience is exactly what we aim for. Thank you for your kind words and for choosing us — we really appreciate your support!
First class very happy with the plates…
First class very happy with the plates waiting for DVLA to say I can put them on my car.
29 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your lovely review! We’re so pleased that you’re happy with your new plates. Hopefully, it won’t be long before you receive confirmation and can fit them to your car. Enjoy your new registration!
Very disappointing
Very disappointing, I purchased a registration which was listed on the site, I was then told the following day it was no longer available. It took several emails and messages to get my refund! It’s annoying that the site is not kept up to date with available registration plates!
I’m not sure what additional info you require other than how disappointing it is that you are clearly advertising plates that are not available to purchase. Which results in a buyer purchasing the item online only to be told the following day or days that the plate is not for sale, then they have to try and get their money back.
21 september 2026
Review zonder uitnodiging
Antwoord van TopReg
We are very sorry for the disappointment caused and completely understand how frustrating it was to purchase a registration only to learn that it was no longer available.
Your order was placed on 22 September. The order acknowledgement explained that the registration was not held as TopReg stock and was owned by a private seller. It also advised that we would contact the owner to confirm the sale and obtain the necessary documents, for which we allow approximately 5–7 working days.
On 23 September, the owner informed us that they had previously sold the registration but had unfortunately failed to update or remove their listing with us. As soon as we received this information, we contacted you and offered several close alternatives, all of which were confirmed as available.
Where a registration is advertised on behalf of a private owner, we rely on them to notify us promptly if it is sold elsewhere or withdrawn. We appreciate that this does not lessen your disappointment, and we are sorry that the listing had not been updated before you placed your order.
After reviewing the correspondence, we received one email from you declining the suggested alternatives and requesting a refund. Your full refund was processed immediately on the same day, back to your original payment method. Although refunds are actioned by us straight away, banks and payment providers can take 3–7 working days to return the funds to an account.
Please accept our sincere apologies for the inconvenience and disappointment caused. Should you require any assistance with a private registration in the future, our sales team will always be happy to help and confirm availability before you proceed with a purchase.
I purchased number plate to be told a…
I purchased number plate to be told a few days later it’s not available, and still waiting for refund.
17 september 2026
Review zonder uitnodiging
Antwoord van TopReg
We’re genuinely sorry for the disappointment and inconvenience caused.
Unfortunately, all registrations are subject to availability, as outlined in our terms and conditions. An order is only confirmed once we have sent an email formally accepting it. Our initial order acknowledgement also explains that, in the unlikely event a registration cannot be supplied, we will contact the customer to discuss the available options.
Once the availability issue was identified, we contacted you within 24 hours of your order and offered a selection of alternatives. When you confirmed that none were suitable and requested a refund, this was processed on the same day to your original payment method.
We sincerely apologise that we were unable to fulfil your original order and for the frustration this has caused. If you need any further assistance, our team will be happy to help.
Top registration
Exceptional customer service my new reg plate was here in a couple of days. Can’t wait to put them on my new car. Top company.
15 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your fantastic feedback! We’re delighted that you received exceptional service and that your new plates arrived so quickly. We hope they look brilliant on your new car!
Sadly the plate i purchased and paid…
Sadly the plate i purchased and paid for had already been sold/removed from sale once i had paid. I had purchased it on a Friday evening, and was informed on the Monday morning once the office was opened. A refund was prompt/showing in my account as uncleared promptly, but i was disappointed as i had purchased it as a gift. I would use this site again though.
18 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your honest feedback. We’re very sorry that the registration was no longer available, particularly as it was intended as a gift. As the order was placed on Friday evening, we contacted you as soon as the office reopened on Monday and processed your full refund promptly.
All registrations are subject to availability, but we fully understand your disappointment. We appreciate your understanding and are grateful that you would consider using TopReg again.
If you find another registration that interests you, please feel free to contact us beforehand. We’ll be happy to confirm its availability and assist you with your purchase.
easy to order and delivery was quicker…
easy to order and delivery was quicker than expected.
18 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your five-star review! We’re delighted that you found the ordering process easy and that your delivery arrived sooner than expected. We really appreciate your feedback.
Absolute 5 star service from start to…
Absolute 5 star service from start to finish…. Amazing communication/response from the sales team regarding and queries or questions I had….I opted for the fast track transfer service, which was so easy/hassle free and I think was worth every penny.
10/10 service and experience for me
16 september 2026
Review zonder uitnodiging
Antwoord van TopReg
We’re so pleased to hear that you had a smooth and hassle-free experience from start to finish. It’s wonderful to know our team kept you well informed and that the Fast Track service made the transfer straightforward. Thank you for the brilliant review and recommendation!
Excellent! Highly recommend!
From start to finish all the members of staff I dealt with were extremely professional and helpful. The plates arrived when stated and the queries I had (as an older person unused to purchasing on line) ) regarding Top Reg doing the paperwork were dealt with helpfulness and patience. Thank you all for your help. I would recommend highly.
16 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for taking the time to share such thoughtful feedback. We’re delighted that our team made the process clear and straightforward, answered your questions patiently and ensured your plates arrived as expected. Your kind words and recommendation mean a great deal to us.
Amazing & fast service
Amazing & fast service, plates came within two days, I had a few questions about how everything works and got a response very quickly.
Would definitely recommend
14 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your wonderful review! We’re pleased your plates arrived so quickly and that our team was able to answer your questions promptly. We truly appreciate your recommendation.
Easy process
Easy process . Paperwork came through quickly , good communication with company . Would recommend
4 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your lovely feedback! We’re pleased you found the process easy, received your paperwork quickly and were kept well informed throughout. We really appreciate your recommendation.
Sold a plate that was already…
Sold a plate that was already unavailable.
8 september 2026
Review zonder uitnodiging
Antwoord van TopReg
We are genuinely sorry for the disappointment caused and completely understand how frustrating it must have been to find a registration you wanted, place an order and then be informed that it was no longer available.
As explained in our terms and conditions, all registrations are subject to availability. Under section 3.1, an order is accepted only when we send an email confirming its acceptance. The website’s “Buy Now” and checkout functions, together with the initial order acknowledgement, are treated as an invitation to tender rather than confirmation that the registration can be supplied.
The order acknowledgement also explains:
“Registration Availability: In the unlikely event that your registration cannot be supplied or an issue arises while processing your order, we will contact you directly to discuss this and the options available to you.”
You were informed that the registration was unavailable within 24 hours of placing your order, and we provided a selection of alternative registrations. When you confirmed that none of these were suitable and requested a refund, your full refund was processed on the same day back to your original payment method.
Although we acted as quickly as possible once the availability issue was identified, we appreciate that this does not lessen your disappointment. Please accept our sincere apologies for the inconvenience caused.
If you require any further assistance, our sales team would be happy to help you search for another suitable registration and confirm its availability before you proceed.
So easy all done via e mail quick…
So easy all done via e mail quick delivery of plates n would def recommend
31 oktober 2025
Antwoord van TopReg
We’re delighted that you found the whole process so easy and that your plates arrived quickly. Thank you for choosing TopReg and for recommending us!
“Chose a registration?
“Chose a registration, paid the fee , email to confirm with all the relevant information needed.
A seamless transaction, then a couple of days later an email from TopReg,
“We regret to inform you that the private registration you enquired about is no longer available. We have checked with our supplier and have been advised that the registration has either been withdrawn from sale or previously sold.”
What a waste of time, I hadn’t enquired, I had bought and paid for it; why say you have the reg and then you don’t.
On the plus side an apology and full refund has been received.
5 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your feedback. We completely understand your frustration and apologise that the registration was unavailable after you had placed and paid for your order. We are also sorry that our email referred to the registration as an “enquiry,” as this did not accurately reflect that an order had been placed.
Registrations advertised on our website are subject to availability, and an order constitutes an invitation to treat until availability has been confirmed. Our order confirmation also explains:
“Registration Availability: In the unlikely event that your registration cannot be supplied or an issue arises while processing your order, we will contact you directly to discuss this and the options available to you. If you do not hear from us regarding an issue, your order will continue to be processed as normal.”
Unfortunately, the supplier subsequently confirmed that the registration had already been sold or withdrawn. We contacted you once this was established, apologised and issued a full refund promptly. Nevertheless, we appreciate how disappointing and inconvenient this was.
If there are any other registrations that interest you, please contact us before purchasing and we will be happy to check and confirm their availability for you.
The customer service was very good
The customer service was very good. Unfortunately the reg number I purchased was found to be unavailable, was meant to be off the website! A full refund was given without any problems.
7 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for your feedback. We’re very sorry that your chosen registration was no longer available and had not been removed from the website in time.
All registrations are subject to availability. If we are unable to supply a purchased registration, we will offer suitable alternatives or provide a full refund to the original payment method.
We appreciate your understanding and are pleased that our team delivered good customer service and arranged your refund promptly and without difficulty.
The whole 'adventure' of acquiring the…
The whole 'adventure' of acquiring the new number plate through TopReg has been a delight. Simple purchase procedure, and the company followed-up with a telephone call asking if they could help further.
Wholly satisfied. Thank You TopReg.
1 september 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you for sharing such wonderful feedback! We’re delighted that your TopReg “adventure” was simple and enjoyable, and that our follow-up call made you feel fully supported. Your satisfaction means a great deal to our team.
⭐ Very disappointing experience
⭐ Very disappointing experience
The website advertises a “stress-free” and “all-in-one” service. I selected a number plate costing around £166, then paid the additional delivery, DVLA charges, VAT, and the £49.98 stress-free service. In total, I paid around £340.
After making the full payment, I was then contacted and told that I needed to pay an additional amount for the physical number plates, which I had not selected or expected.
I genuinely don’t understand how this can be described as an “all-in-one” or “stress-free” service if I am contacted after payment and asked to pay extra for another essential part of the service. If physical plates are an additional cost, this should be made completely clear before the customer pays.
I have been buying products and services in the UK for many years, and I have never experienced something like this. I feel very disappointed and misled by the way the service and pricing were presented.
Definitely not the stress-free experience I was expecting. I hope the company reviews how these additional charges are communicated to customers.
I paid the full amount, including the extra “Hassle Free” package, because I expected to receive my physical number plates—not simply a certificate on paper.
Initially, I was very happy with the service and even received an offer on delivery, so I was expecting my number plates to be delivered the following day. However, later that evening, I received a call from customer service asking whether I actually needed the number plates. I explained that receiving the physical number plates was exactly what I had paid for and was expecting.
I was then told that I would need to pay an additional amount to receive the number plates. When I explained that I no longer wanted the service and requested a refund, I was told that I would still be charged £60 for the refund.
This has been an extremely disappointing experience. I have never experienced this level of confusion and poor customer service in the UK before. The service was not what I understood I had paid for, and the additional charges were very frustrating.
Sadly, what started as a positive experience ended in complete disappointment. I hope the company reviews its pricing, communication, and refund policy so other customers do not have the same experience.
9 september 2026
Review zonder uitnodiging
Antwoord van TopReg
We are sorry to hear that you were disappointed with your experience. However, we would like to clarify the ordering process, as physical number plates were not included in your purchase.
During checkout, you selected your registration, confirmed its suitability and entered your details. You were then separately asked whether you wished to add our Fast-Track Transfer Management Service, which you accepted. This was followed by the option to add physical number plates, for which “No” was selected.
The Fast-Track Transfer Management Service covers our management of the DVLA assignment process, including checking the required documentation and arranging the transfer on your preferred weekday. It does not include the manufacture or delivery of physical plates.
We contacted you as part of our customer-care process because we noticed that plates had not been included. We offered a 25% discount, waived the delivery charge and advised that they could be dispatched the same day, with delivery expected within 24 hours. This was entirely optional, and you were under no obligation to make an additional purchase.
When you asked about cancelling, we explained that cancellations or exchanges requested within three working days are subject to a £60 administration fee, together with any non-refundable optional services. This is set out in the terms and conditions accepted at checkout and referenced in the order confirmation.
We appreciate that you expected physical plates to be included. However, the Transfer Management Service and physical plates were clearly presented as separate options, and the order was completed with physical plates declined. The follow-up call was intended to assist you by offering a discounted option after the plates had not been selected.
If you have any further questions regarding your purchase, please feel free to contact us. Our team is here to assist you and make the purchase and transfer of your new private registration as simple and stress-free as possible.
From start to finish
From start to finish, having TopReg deal with my number plate purchase and transfer has been a pleasure. No hassle and staff prompt and helpful with any questions. Highly recommend. Thank you.
29 augustus 2026
Review zonder uitnodiging
Antwoord van TopReg
We’re thrilled to hear that your purchase and transfer were completely hassle-free. Our team is always happy to help, so it’s lovely to know your questions were answered promptly. Thank you for your kind recommendation and for choosing TopReg!
Great speedy delivery and simple website
Great speedy delivery and simple website
17 april 2026
Review zonder uitnodiging
Antwoord van TopReg
Thank you so much for your lovely review! 😊
We’re delighted to hear you were happy with the speedy delivery and found our website simple and easy to use. We really appreciate your feedback and hope to assist you again in the future!
Antwoord van TopReg
Thank you for your review! 😊
We’re really pleased to hear you were happy with our communication. We truly appreciate your feedback and thank you for choosing TopReg!
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