So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Toon meer
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Lees wat reviewers zeggen
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Toon meer
Bedrijf heeft geantwoord
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Toon meer
Helpful staff, competitive price and quick delivery. It was great to be able to buy just the one fire brick/panel for our Contura log burner rather than the whole set. Would recommend Topstak.
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Contactgegevens
Unit 42, Vale Business Park, CF71 7PF, Llandow, Verenigd Koninkrijk
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4,9
Uitstekend
265 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Antwoord van Topstak
Hi Mr Potter,
Many thanks for leaving us such positive feedback. It is great to hear you were happy with the service received and if we can be any further assistance in future, please do not hesitate to get in contact.
Kind regards
Kirsty
good quality paint and it arrived on…
good quality paint and it arrived on time and well packaged
1 mei 2024
Antwoord van Topstak
Hi Mr Ivers,
Thank you for leaving us a review, we always appreciate customer feedback in order to maintain and improve our services.
If we can be any further assistance in future, please do not hesitate to get in contact.
Kind Regards
Kirsty
Ticked all the right boxes
Had the parts I needed at an acceptable price. Good delivery, would recommend this company.
29 april 2024
Antwoord van Topstak
Hi Paul,
Thank you so much for your feedback and taking the time to leave us this review to help us maintain and improve our services to customers.
If there are any particular parts you are looking for and cannot find them on our website, please feel free to give us a call as we can order in Contura spares direct from the manufacturer.
Best regards
Kirsty
It was a bit sneaky how we made our…
It was a bit sneaky how we made our purchase then the overpriced delivery was dropped in last minute. If the delivery charge had been made clear from the start we would not have bought the stove paint.
29 april 2024
Antwoord van Topstak
Hi Mr Rowan.
I am sorry to see you were unhappy with the delivery cost of the item. Having checked the website I can see the delivery cost is listed before the card details are entered and unfortunately due to being an aerosol we are limited to which carriers will accept this type of consignment which is reflected in the delivery charge.
Excellent Customer Service
I struggled to get bank details accepted. Next day I got a call following up my transaction, and they were so helpful. The order was placed and payment made over the phone, I received the parcel in record time from my favourite couriers DHL. Thankyou Topstak will definitely use you again
24 april 2024
Antwoord van Topstak
Hi Corinne,
Thank you so much for the wonderful review, it really does mean a lot. It also helps us to maintain our service to customers such as yourself.
Pleased to hear that after the trouble you had to start with, we got this resolved for you!
If you need anything else in future, please do not hesitate to get in contact.
Best regards
Kirsty
Large stove showroom in south wales…
Large stove showroom in south wales with a great range of products,
Purchased an Ironwood stove which I am very pleased with it it works really well.
Great service, great installation and a great product, highly recommend
25 april 2024
Review zonder uitnodiging
Antwoord van Topstak
Hi Neil,
Thank you so much for the wonderful review, it really does mean a lot. It also helps us to maintain our service to customers such as yourself.
If you have any further questions or if we can be any further assistance, please do not hesitate to get in contact.
Brilliant customer service
Brilliant customer service.
I ordered the wrong firebricks for my stove but Dan at Topstak sorted out replacements really quickly. Great service and really helpful with it!
8 april 2024
Antwoord van Topstak
Hi Katie,
Thank you for taking the time to leave us a review. It helps us to maintain and improve the services offered to our customers.
It is great to hear you are pleased with the service you received by Dan and that he got this resolved for you as quickly as possible.
If you did have any other questions or queries, please do not hesitate to get in contact. We are always more than happy to help.
Best regards
Kirsty
Excellent company will definitely use again when buying BBQ equipment
My experience with Topstak could not of been better. Firstly they have a really good selection of products and the interest free credit options makes it alot more affordable.
One I placed my order I was contacted by the manager and then another to confirm delivery . The BBQ was so well packaged and delivered on a pallet .
Absolutely love my new BBQ .
Thankyou very much for such a great service
4 april 2024
Antwoord van Topstak
Hi Stewart,
Thank you so much for taking the time to leave us this fantastic review, it really does help us to maintain and improve our services to customers.
It is great to hear that you are enjoying your BBQ - if only we could have the weather to enjoy it more so!!
If we can be any further assistance, please do not hesitate to get in contact, we will be more than happy to help.
Best regards
Kirsty
Antwoord van Topstak
Hi Mr Wakefield,
Thank you so much for the wonderful review, it really does mean a lot. It also helps us to maintain our service to customers such as yourself.
If you have any further questions or if we can be any further assistance, please do not hesitate to get in contact.
Best regards
Kirsty
Very well packaged and good delivery…
Very well packaged and good delivery service
2nd order from these guys and well impressed
4 april 2024
Antwoord van Topstak
Hi Lee,
Thank you so much for leaving us a review and your continued custom it means a lot to us in order to maintain and improve our services.
If you need anything more, please do not hesitate to get in contact. Our team will always be more than happy to help.
Best regards
Kirsty
Antwoord van Topstak
Hi Andrew.
Thank you for leaving us such a positive review. It really helps us to maintain and improve our service to customers.
Great to hear our team were able to advise you in your purchase and should you have any further questions or queries, please do not hesitate to get in contact.
Best regards
Kirsty
Excellent service!!
Excellent service!!!
I received a phone call to arrange delivery, costumer services was kind and understood needs and timings with no problem.
Item was packed as was as described, lowest prices around.
Definitely will buy more from them.
27 maart 2024
Antwoord van Topstak
Hi Boris.
Thank you so much for the great review, it really does mean a lot to us in order to help us maintain and improve our services.
We appreciate that when purchasing an item such as yours the importance of being home in order to accept the goods and will do all we can in order to be as accommodating as possible.
If you have any other questions or if we can be any further help, please do not hesitate to get in contact.
Best regards
Kirsty
Brilliant delivery was on day stated…
Brilliant delivery was on day stated nice and early great amount of logs
27 maart 2024
Antwoord van Topstak
Hi Kevin,
Thank you for leaving us a review. It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should we be any further assistance or if you have any questions or queries, please do not hesitate to get in touch.
Best regards
Kirsty
Good communication on delivery times…
Good communication on delivery times and helpful staff. Bought a Kamado Joe and all delivered as advertised.
26 maart 2024
Antwoord van Topstak
Hi Georgina,
Thank you for your great review. It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you have any questions or queries please do not hesitate to get in touch.
Happy Grilling 🔥
Best Regards
Kirsty
Antwoord van Topstak
Hi Robert.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Nice quality hardwood and decent…
Nice quality hardwood and decent conformity to length. Size (circumference) of logs mostly too big for our small Chesnys woodburner which was fitted by Topstak. I will have to split most of the logs
4 maart 2024
Antwoord van Topstak
Hi Stephen,
Thank you for leaving a review.
We appreciate your feedback as we are always looking for ways to improve our products and services.
I will ensure this is passed on to the relevant department.
Kind Regards
Kirsty
Great company
Easy to order. The delivery was well wrapped and protected. Real care!
We will use this company again.
3 januari 2024
Antwoord van Topstak
Hi Lorna.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Good service
Was unable to find this product from 4 other suppliers.
Topstak had it and a a lower price.
Delivered on date agreed.
27 februari 2024
Antwoord van Topstak
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Antwoord van Topstak
Hi Rob.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Good pricing and fast delivery
26 februari 2024
Antwoord van Topstak
Hi Jim.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
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