Top quality door that have improved our living space significantly. Quotation process all smooth and prompt, follow up drawing specs as discussed and order time slightly shorter than told. Doors insta... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not a great experience! Doors were delivered 4 weeks outside agreed period and with a crack. Despite with email evidence provided, The company won’t admit the completion was late. Emails were mysterio... Toon meer
Bedrijf heeft geantwoord
It’s very rare to find a company that is literally down the road. Very fortunate to find Totally Steel Doors the customer services amazing. Always informed me of the progress and provided recommendati... Toon meer
Great product, great service. Very happy. From initial enquiry with the sales team who were able to answer all my questions, the site survey that followed who helped with designs and specs and fina... Toon meer
4,5
Uitstekend
28 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really chuffed with the room…
Really chuffed with the room divider/partition steel and glass wall. looks great, better than I hoped. installation was on time and carried out with no stress at a competitive price too.
19 september 2025
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Thank you very much for your kind review. We truly appreciate you taking the time to share your experience.
It’s wonderful to hear that you’re pleased with your new steel doors and the installation at your home. Our team takes great pride in delivering high-quality products and professional fitting, so it means a great deal to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to continue providing the best possible service.
Thank you once again for choosing our company.
Kind regards,
The Team
Totally Steel Doors Limited
Thrilled with our new steel doors
We are thrilled with our new steel doors, which we have recently had fitted. They have completely transformed our living space. We wouldn’t hesitate to recommend Totally Steel Doors to friends and family.
15 november 2024
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Thank you very much for your kind review. We truly appreciate you taking the time to share your experience.
It’s wonderful to hear that you’re pleased with your new steel doors and the installation at your home. Our team takes great pride in delivering high-quality products and professional fitting, so it means a great deal to know that we met your expectations.
Customer satisfaction is at the heart of everything we do, and feedback like yours motivates us to continue providing the best possible service.
Thank you once again for choosing our company.
Kind regards,
The Team
Totally Steel Doors Limited
I would highly recommend this company
I would highly recommend this company. From the initial contact to installation everything went so smoothly and I am over the moon with my new modern look steel door and how it has changed my living space. I would highly recommend Totally Steel Doors
9 november 2024
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Hello Tammy,
Thank you so much for your 5* review. We are so glad to hear how much you love your new steel doors.
We very much appreciate your review as this helps us to build our reputation.
Kind regards,
Totally Steel Doors Ltd
Great experience from start to finish
We contacted totally steel doors for a quote and due to Simon’s professionalism in all stages and competitive price we decided to proceed with them. The doors look amazing, great quality and make such a huge difference to our two rooms.
The installation was a simple process, the fitter was extremely neat, tidy and door fits like a glove! So happy with the end result. Wouldn’t hesitate to recommend totally steel doors!
7 november 2024
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Hello JW,
Thank you so much for your 5* review. We are so glad to hear how much you love your new steel doors.
We very much appreciate such positive reviews, as this is what helps us to build our reputation.
Kind regards,
Totally Steel Doors Ltd
Amazing Product and Service
We recently had our new steel doors fitted to the office, and we couldn’t be happier with the results! The quality of these doors is outstanding—they’re incredibly sturdy and offer a sleek and modern feel. The finish is flawless, and they’ve added a stylish look to our space.
The installation process was seamless, and the fit is perfect. It’s clear that these doors are built to last, and we’ve already noticed a difference in insulation and soundproofing. We highly recommend these steel doors to anyone looking for a durable, high-quality option that doesn’t compromise on aesthetics. Fantastic product! Simon and the team have been amazing throughout!
7 november 2024
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Hello Tay,
Thank you so much for your 5* review. We are so glad to hear how much you love your new steel doors.
We very much appreciate such positive reviews, as this is what helps us to build our reputation.
Kind regards,
Totally Steel Doors Ltd
To say that I am disappointed with the…
To say that I am disappointed with the service from Totally Steel Doors is understatement. I feel as though their whole approach has been very deceptive and “totally wrong”.
I initially contacted Totally Steel Doors on the 17th of October 2024, receiving a reply and quotation from the owner on the 18th, no quarrel with speed.
I was intrigued to understand their product and quality further, as I suppose any potential client would be. From the offset Simon avoided answering questions until I asked for the second or third time, with some still not being answered to date.
When I asked for photos of previously complete work, Simon sent photos which had been taken from the internet. I only found this out when another company kindly pointed it out. Further to this discovery, and so further research, it appears that Totally Steel Doors does little more than sell on doors made in Poland.
When Simon finally decided to send detailed photos, they were of what looked like a small off cut, which looked of very poor quality.
My wife and I will certainly not be purchasing anything from this company and do not condone their misleading approach.
To anyone considering buying from Totally Steel Doors, be careful!
-----
Update 06/11/24
It is amazing how you instantly jump to conclusions, in an attempt to once again elude a situation. I find that there is no need to provide my address when simply enquiring to see if a product or service would be the right fit for me, and in this case, I am rather glad that I didn't.
I certainly wouldn't agree that sending photos of other companies' doors is congruent with your "aim to share accurate representations of our work". Furthermore, not confirming whether or not it is your work is very poor, especially when asked on several occasions.
My genuine customer feedback would be to be more open and honest...
17 oktober 2024
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Dear Alex,
Thank you for taking the time to share your feedback. Here at Totally Steel Doors we take our feedback seriously and would also like to rectify any genuine issues that may arise. However, that said, and on this occasion we strongly believe that this review is disingenuous and posted by a competitor in the same industry rather than by ‘genuine customer’ who has actually purchased goods from us.
We had only ever exchanged a handful of emails, of which we were informative. With regards to the photo you mentioned, this was an image received from a client sent to us, which we only sent to you as an example of a design that we can recreate for you. We never once confirmed via email that this was an installation that we had carried out.
Totally Steel Doors aim to share accurate representations of our work, and we will review our stock images to ensure they meet our high standards. We strive to provide clear and timely communication. We take concerns about our product representation very seriously, and we assure you that we do not intend to mislead customers in any way.
In our email exchange, we had requested from you; your address details to enable us to carry out a full professional consultation visit and to measure for you, but you failed to supply us with your address. We had also tried to telephone you on many occasions; however it appeared that the telephone number you had provided to us was an unobtainable number.
We also confirmed to you that we only use the very best manufacturers in Europe (Poland) to supply our goods of which are among the best in the industry. Poland are the main suppliers of Steel doors in Europe as you are aware.
We believe that your criticism was both vindictive, personal and that your intentions are to tarnish and slander our business.
However, Totally Steel Doors welcome genuine customer feedback and reviews as they are invaluable to us; this enables us to improve our service and pricing to all future customers.
If you would like to discuss this further, please feel free to reach out directly.
Regards,
Totally Steel Doors Ltd
My door was fitted and I absolutely…
My door was fitted and I absolutely love it. Ver professional and experienced fitter. Wound t hesitate to recommend.
18 oktober 2024
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Hello Christina,
Thanks for taking the time to post your review. We are genuinely happy that you love your new steel door that we recently fitted for you. Your posiitve review helps us to build our reputation.
Kind regards,
Totally Steel Doors Ltd
So happy with my steel doors!
So happy with my steel doors!
Simon took the time to explain the process from start to finish and answered all my questions. I am so happy with the result, highly recommend for a friendly and professional service.
24 oktober 2024
Review zonder uitnodiging
Antwoord van Totallysteeldoors
Hello Freya,
Thanks for taking the time to post your review. We are happy Simon was professional in every way.
Your posiitve review helps us to build our reputation.
Kind regards,
Totally Steel Doors Ltd
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.