This lady ( Olivia ) is absolutely first class. Calm, precise, conscientious, and very pleasant. Talked me through everything and promised to phone me a week later to guide me through the set up - w... Toon meer
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Lees wat reviewers zeggen
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Toon meer
Bedrijf heeft geantwoord
Easy to deal with company. Work was done at specified time and place and at price quoted. Contractor representative used by them however was a little diferent in attitude. Came to my c... Toon meer
Bedrijf heeft geantwoord
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception. It's rare nowadays to get through to an actual person without having to go through seve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Visit us today for car & vehicle tracking & security systems. We also provide industry leading fleet management solutions.
Contactgegevens
6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, Verenigd Koninkrijk
- 0808 509 0909
- customerservice@tracker.co.uk
- tracker.co.uk
4,6
Uitstekend
2K reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Great service
A good, efficient service. Rishi was very helpful and proficient.
25 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Duncan,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Excellent customer service guided me…
Excellent customer service guided me through procedure all the way very happy
31 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Terry,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Quick response
Had a couple of queries about a tracker. Quick response with clear information from Darren.
25 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Rita,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Samantha was helpful
Samantha was helpful , and helped the process of renewing my tracker subscription go smoothly .
24 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Mike,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
My grateful thanks to Gian.
My grateful thanks to Gian.
Great personal response and really quick action to resolve my issue. Also more than helpful with my other, non-related questions.
Highly recommended.
23 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Gary,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Polite
Polite, informative,friendly, knowledgeable, patient, courteous.
23 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Rubish had the day off work then had a…
Rubish had the day off work then had a call couldn't do it cowboys
21 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
We’re sorry to hear that your Tracker appointment was rescheduled by one of our service partners. To locate your account, please provide us with additional information so we can investigate the reasons.
We look forward to hearing from you.
Kind regards
Tracker Network UK
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
A little hard for us to understand each…
A little hard for us to understand each other but once that was sorted our problem was resolved quickly.
16 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Juliet,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Keya made the booking experience easy…
Keya made the booking experience easy and quick.
20 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Totally satisfied with service
Totally satisfied with service, on time for appointment and work carried out efficiently.
16 maart 2026
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
The fitter was not too helpful
The fitter was not too helpful, but the lady is on the phone were brilliant
16 maart 2026
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Installation difficult to book
It was easy to place an order with Tracker but difficult to contact the installer. The installer did not respond to email/online booking requests, so had to telephone them to get the order booked.
11 maart 2026
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Excellent service today from Keya
Excellent service today from Keya. Really representing the brand well! Thank you for your help!
17 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
CUSTOMER SERVICE WAS HARD TO RESOLVE ON…
CUSTOMER SERVICE WAS HARD TO RESOLVE ON A WARRANTY ISSUE TRYING TO MAKE ADDITIONAL CHARGES TO THE CUSTOMER
16 maart 2026
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are sorry to hear that the you have had difficulties with warranty issues.
We will review your account and feedback will be passed to our teams to ensure the customer query is resolved promptly and efficiently.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Worst customer service & Install service
Purchased a tracker via Adrian Flux as part of my insurance. Referred to HPC for installation. Cannot get any response from HPC, no reply to my emails, 15 minutes sitting on the phone multiple times. Rang Adrian Flux for help, they dumped me on Tracker Customer Service who were unhelpful and said they could do nothing to help as they don't install. Absolutely shocking service. I am about to loose my insurance due to the time frame given by Adrian Flux and HPC for installation and none of it is my fault.
16 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
We’re sorry to hear that you haven't been contacted by the installation team. Generally with HPC, they sent a SMS and mail with booking link to get the appointment booked.
To review your account activity, please provide additional information so we can locate your account and investigate the issue further.
We look forward to hearing from you.
Kind regards
Tracker Network UK
Answered the phone quickly and Very…
Answered the phone quickly and Very helpful
16 maart 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Process was seamless.
16 maart 2026
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Does what it says on the tin!
9 maart 2026
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
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