This lady ( Olivia ) is absolutely first class. Calm, precise, conscientious, and very pleasant. Talked me through everything and promised to phone me a week later to guide me through the set up - w... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Toon meer
Bedrijf heeft geantwoord
Easy to deal with company. Work was done at specified time and place and at price quoted. Contractor representative used by them however was a little diferent in attitude. Came to my c... Toon meer
Bedrijf heeft geantwoord
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception. It's rare nowadays to get through to an actual person without having to go through seve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Visit us today for car & vehicle tracking & security systems. We also provide industry leading fleet management solutions.
Contactgegevens
6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, Verenigd Koninkrijk
- 0808 509 0909
- customerservice@tracker.co.uk
- tracker.co.uk
4,6
Uitstekend
2K reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The Tracker Team have been helpful and…
The Tracker Team have been helpful and courteous in responding promptly when I informed them of a change of circumstances.
Thanks.
14 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Very helpful staff at the call centre .
Very helpful staff at the call centre
Jasdeep Bhangu was exceptionally helpful he explained things in an easy way to understand, a credit to the company.
17 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Malcolm,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Polite and efficient service.
17 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Tony,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
A simple transaction
I was contacted by Keya to advise me that my Tracker Monitor battery was nearing the end of its life and needed replacing. Of course the need for a replacement is frustrating and comes with an associated cost, but this was entirely reasonable and a very straight forward transaction.
11 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Sorted quickly and effectively
Sorted the arrangement of my replacment device efficiently. Also went through the options for bundling the ongoing subscriptions charge so all made very clear.
16 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Fitted wrong tracker had to come back…
Fitted wrong tracker had to come back and got the right one and trying to get it up and running a nightmare
16 februari 2026
Antwoord van Tracker Network UK
Dear Mr Tansey,
Thank you for you taking time to leave a review, we are sorry to hear that the tracker unit fitted was not the correct one and the service partner had to re-visit to fit the correct unit.
We have raised an enquiry with Hyde Park Corner to understand the reason for the fitment of the incorrect unit and confirm if this was resolved.
We have completed an audit on the back of the install and we have requested the technician to re-visit to rectify the installation.
We apologise for any inconvenience caused to you, but we aim to put things right.
Your feedback will be passed to our teams.
Kind regards
Tracker Network UK
Arranged 5 yr Tracker subscription with…
Arranged 5 yr Tracker subscription with a new sender/locator unit installation by telephone. We did get cut off and I did have to calculate myself the annual cost for the quoted amounts for the 3 year and 5 year options but we got there in the end
16 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Robert,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Efficient and swift fitting
Efficient and swift fitting. Helpful and careful engineer
16 februari 2026
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Antwoord van Tracker Network UK
Dear Nicola,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Tracker
Tracker. The worst Tracker I have ever bought. We have 3 vehicles with Trackers fitted. They keep faulting and dont track correctly where the vehicles are. We have had 3 replacement units which worked ok for a short while. One vehicle is parked outside our home and still showing a location where it was parked tuesday. DO NOT BUY A TRACKER. CUSTOMER SERVICE IS POOR
15 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Mark,
Thank you for you taking time to leave a review, we are sorry to hear that the tracker unit haven't worked as it should resulting into replacements.
Thank you for providing further details, we have passed your case to our technical team to help understand the reason why the tracker device is not updating location.
The type of product you have is GPS/GSM device which is self installed, sometimes if the unit struggles to connect on daily basis, it can cause the location to stop updating; requiring to re-boot the device. Nevertheless, someone from our team will be in touch with you to understand the reasons for the unit behaviour and help with resolving this.
Your feedback will be passed to our teams, and we look forward to resolving this for you.
Kind regards
Tracker Network UK
My van was stolen
My van was stolen, and if they would have acted as one would expect, it could have been back within a couple of days, but in my opinion this device is not fit for purpose:
1st: It usually is asleep, only wakes up once in 24h, so the van could have been shipped to the Balkans by the time they had the next symbol
2nd: They worked with the postcode, which in this case was a huge area, completely ignored the fact that I had precise coordinates - the van was dumped not far away, within the same postcode, but far enough to be tracked by any cheap device with GPS, but not by this 'professional tracker' or their crew
3 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Sorry to hear that you fell that Tracker unit provided by your insurer is not fit for purpose.
We have requested our theft team to provide us with more information to understand the reason for not sending location to the police for recovery.
The device installed is a GPS/GSM device which reports its position every 24 hours, however in the event of theft, the unit is designed to report more frequently. The device provides GPS locations, however there are several factors that may affect the device giving precise coordinates.
We are sorry for the inconvenience caused to you.
Kind regards
Tracker Network UK
Jessica dealt with the issues and…
Jessica dealt with the issues and helped me to set up the app. successfully. She was very patient and professional.
13 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear David,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Samantha had a great attitude and was…
Samantha had a great attitude and was always polite. Took the time to trobleshoot the problem. Thank you
13 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Good Service from start to finish,
9 februari 2026
Antwoord van Tracker Network UK
Dear Richard,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Courteous & professional
Colleague was able to call back at a more convenient time & emailed renewal prices before returning call so I was fully aware. Courteous & professional
12 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Clare,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Great service
Syd, was extremely helpful with prompt responses.
10 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Swift and courteous service
My call was answered straight away and I spoke to Samantha who was very helpful and made the transaction easy to follow. All completed swiftly and courteously. The only problem was the telephone line quality which was prone to echo and not easy to follow at times.
10 februari 2026
Review zonder uitnodiging
Antwoord van Tracker Network UK
Dear Stephen,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Very efficient from ordering new…
Very efficient from ordering new tracker through to installation.
9 februari 2026
Antwoord van Tracker Network UK
Dear Paul,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
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