Tractor Supply Reviews 

Terrible customer service, charged me over 300.00 and never received the merchandise. Now can't get refunded or answers. Prices are no where competitive at all. Convenient at times. But I will never shop again.

Purchase a $4k Cub Cadet Zero Turn mower. Have used it two times for a total of 2 hours. It's mowing unevenly. Sent contact emails 2x online directly to Tractor Supply. They won't even call me back. Never again will I buy a big purchase here. Encourage you to do the same. I didnt realize their service was so bad until looking online. They have a real problem. John

I'm a new chicken owner and was at your store 68th and us 131 about 6 weeks ago and again today 5/5/2026 we had the best custumer service Eric G was there both times he was very knowledgeable and helpful I hope you pay him very well as you know customer service seems to be a thing of the past and it was very appreciated thank you for your attention to this matter

When a person pays cash for an item(s) I expect exact change. I do not appreciate a Cashier telling me that they no longer are given pennies in their drawer, yet they still show odd cents for my purchase I am very close to not go to that store again!

Terrible service, I purchased a $3000 riding lawnmower. Tracker supply uses XPO to deliver their items. XPO are horrible!. I was suppose to get the mower on 4/30. Well I am called and told it will be a day late even they had my mower. They came to deliver on 5/1 an hour late truck driver parked the wrong way when he could of turned around and parked right. He sees me says nothing and continues to talk on his ear pods. he goes into the truck and I can hear banging as he is trying to turn my mower. He has a jack and trying to get it on the lift but can't seem to be able to do his job. He tells me he can't get it on the lift and I need to back a truck up to his to get it off. Or he can't deliver it. I tell him no and its not my problem and he is the driver deliver my mower. He then curses me out and my mother. This XPO and their horrible drivers is the reason Tracker supply lost a $3000 order as well as my son was going to buy the same mower from them. So Tracker supply lost $6000 because of XPO and their horrible service. The worst thing is Tracker supply has the nerve to send me an email telling me my mower was delivered. TRACKER SUPPLY and XPO horrible service. Don't buy any big items from them as the use a horrible deliver company!

Islandia Store. Sold me a dead battery for my lawn mower. Saw another review on yelp that complained about the same thing. TS needs to check their stock. Had someone check my mower out never expecting the battery was dead. Had to pay for their services, only to tell me to exchange the battery. Do better TS.

The young male cashier was not helpful. ! he didn't ask for my phone number to credit my account.
2 I want to register to get dog food every 6 weeks. "oh thats not available here.

Sent wrong grill and can't get a reply from online "customer service". I went to my local store to buy an advertised grill that the website said was in stock, but they brought out a different grill from that advertised and said that's all they had. So I ordered the grill online instead and they sent the same wrong grill that the store had, and now I can't get a response from online customer service despite MANY attempts to reach them both by phone and email. Worst customer relations I've seen in years.

Susan the cashier was very helpful.Also when I could not find an item Billy the store manager went out of her way to help me even though she was super busy.

I ordered online on 4/8/2026 and was charged for the product. At that time the order showed an arrival date of 4/12 or 4/13 from UPS. I finally received an email that stated the item was shipped on 4/17/2026. It actually arrived in Denver metro on the 14th. I waited a couple days for a tracking number. I finally called TSC Solutions Phone number and waited 1 hr and 15 mins with no answer. Hung up and called again without any answer which was during TSC business hours. I called again the next day and left a message on the machine for a call back. I was finally called back but was hung up on as they were trying to figure out who and/or where the item was located. I called back again left message and was again called back again. They informed me that XPO logistics had actually picked up the item on 4/10. This is what I was able to find out with a XPO tracking number.

4/15/2026 10:56 AM (Mountain Daylight Time)
A forwarding cartage carrier has been notified that this shipment awaits their retrieval at the destination service center. Upon taking possession, the cartage carrier assumes the responsibility to deliver the shipment to the recipient.
Service Center: UDV INTERLINE (, CO
4/14/2026 6:31 AM (Mountain Daylight Time)
The shipment has arrived at an interim service center.
Service Center: HENDERSON, CO
4/14/2026 1:01 AM (Central Daylight Time)
The shipment has arrived at an interim service center.
Service Center: WAKEENEY, KS
4/11/2026 2:13 AM (Central Daylight Time)
The shipment has arrived at an interim service center.
Service Center: KANSAS CITY, KS
4/10/2026 2:41 PM (Central Daylight Time)
The shipment has been picked up and recorded in our system by the origin service center.
North Sioux City, SD

I then called XPO, they said they have given the delivery to Western Peak Logistics and have no more involvement. I called Western Peaks to be told that they only deliver to Bailey Colorado on Wednesdays. So far Western Peak has missed 4/15 and 4/22. Western Peak does not update any tracking info by what I can tell!! If I don't receive the item by Wed. 4/29 I will be stopping my credit card purchase. I sent an email response to TSC solutions and have not heard back for three days. Sent another today so we will find out if TSC really cares about their customers or not!
Well they don't care! Customer service never called back, but finally the item did arrive. Box was damaged so i will need to check if anything inside was damaged! I was going to leave feedback on TSC website, but that does not work!!!! Stay away from online ordering from TSC.

Don’t get the tractor supply company credit card. I have had the card for about a year and I haven’t used it much. Then today I got a notice from Credit Karma stating that an account had closed. I looked and it said that it was the tractor supply credit card. So I called to find out what the issue was and the lady said “oh, well it has been in active for a period and was closed on 24Apr2026.” I asked why and she said “due to inactivity.” How can they close your account, especially since it’s been in good standing? No late payments, no skipped payments, with a balance of $0.00. And they don’t inform you before they close it. They close it and then send you a letter. They closed it on the 24th and today is the 29th. They said that they can’t reopen it. That I have to reapply. Not going to. Not worth it.

Ticket:7629
Date: 4/28/26
Store:3111
Cashier: holly

We walked in the store and it was completely quiet and
Peaceful, so clean and organized. We got what we went for and once we got to the register, it was empty. We waiting for a bit and once Mrs holly got there, she had an attitude. We greeted her but there wasn’t a Response from her, not even a smile. The register asked for a DOB and she got upset and asked us for a DOB in an awful tone. After we paid she gave us the ticket and walked away, didn’t say a word or handed us the bag. Horrible customer service from her. It’s not the first time she has an attitude. I saw another worker which they greeted us in the aisle. The store is amazing, but if a worker continues with their horrible customer service. We will take our business somewhere else.

Literally ( and I mean for real ) all the Chinese stuff I have gotten from Tractor Supply has been defective in one way or the other. A gas can: fuel will not come out the spout. A kerosene container: the screw lid seal is bad. A pump sprayer: yon cannot get parts or consumable seals -- it worked only two times. A Ewbank Chilli 4 stick vacuum: Arrived with broken part; can't get parts.

The trip to TSC is sooo far I just leave the junk lay around and curse my fate. YOU ARE BEING WARNED: Do not buy anything from TSC. Their attitude over all these problems is rotten too...

I thought living very rural and having a TS about 20 miles away would be great ! I WAS WRO0NG !!! This is a poorly rated company across all review platforms... I have to depend on Amazon, Walmart and Home Depot for everything. I can't even go to the TS near me for anything. How awful !

I like some of their products, but these guys have the worst customer service, plus the subscription feature on their website is 1000% broken. DO NOT USE IT!

I tried to set up a subscription, and then cancelled it. The pet food was delivered anyhow. I called several times to fix the situation, and set up a callback 2x "we're busy but we'll call you in 12 minutes". I've never seen this with ANY OTHER BUSINESS, but their callback service is just a black hole. No callback. I tried calling and waiting - after 90 minutes I hung up. Comically bad. These people should not be in business.

Your company can improve if your CASHIERS would FOCUS on the CUSTOMERS at hand, instead of talking to their neighbors and gossiping where they live and who's doing what.... Again , I had to walk out WITHOUT saying anything because I KNOW it's not going to go anywhere, AS I'M SURE IT WILL NOT GO ANYWHERE FROM CORPORATE AS WELL..... Gloucester virginia , 23061

Tractor supply sales glysophate, full isle a known cancer causing agent but does not carry safety equipment for using it, no respirator mask or cover all suit to protect the user, which is listed as a must use on its packaging label,
There should be a law if you sale poison you should have a sign in the aisle warning consumers of the danger and carry safety equipment for such products.

Self checkout not working. One employee on register. 15 people in line

In Ville Platte the cashier was not nice.Had to ask herni f she was gonna out my catfood..2 products in a bag...not nice at all.

Last month at tractor supply an orange Massachusetts where I do a lot of shopping, an incident happened with the cashier, I asked the cashier a simple question and a nice toned voice, (all on camera)and because he didn’t like the apparel I was wearing, made horrible comments to me and my husband. This went on for a few minutes with a line behind us.When I said, maybe you shouldn’t be behind the counter he then again screamed at me telling me he had brain problems and issues and that I shouldn’t be treating him like this. I put my things down on the counter and I walked out horrifiedthat I had been treated this way and made a phone call to tractor supply. I let them know how disappointed I was and how I was treated again, all on camera. Yesterday I went into the same tractor supply store to see him working over at the pet section where I needed to be. I was fuming. I am so close to calling the lawyer and having something done. This man should not still be working at tractor supply. Shame on you people for allowing this,very very disappointed. Today is Monday. It might be the day I make the phone call. Shame on you,Tractor supply

I bought a plant that was on sale at a reduced price and I was still charged full price for this item.i didn’t notice it until after i had left the store. Cashiers need to check for reduced priced items.