Tractor Supply Reviews 

I made an order online for some live plants. I checked out using a gift card w/ my credit card to finish off the balance. A few minutes later, I got a notice that my order had been canceled. THEN a few minutes after that, I got a TSC eGift Card.

I'd rather have my money returned instead of TSC thinking that *store credit* is a proper way to refund money.

I don't have a TSC near me, so I have to shop online. The amount they refunded isn't enough to cover free shipping. I wasn't given the option to add to my order when they canceled part of it.

Think it's bad being a customer? I retired there after 39 years of excemplory service. Even after giving 2 months notice; no one above the store manager even acknowledged me. I do all my shopping at Rural King now.

30 minutes waiting to get a customer service rep on the phone... still waiting on hold. What the hell are they doing that would have me on hold this long?

Do homework before shopping this company! Toro zero turn deck belt….$70.00, Amazon, eBay, most auto supply stores, $20 to 50 bucks top! Tractor Supply is ripping you off!

Well, after my last 1 star review due to unethical billing and shipping practices Tractor Supply cancelled my subscription without notice,

I recently placed an order for 40 bags of topsoil from Tractor Supply (Islandia NY) and had an excellent experience thanks to the representative who assisted me, GT. He was extremely efficient, honest, and very helpful throughout the entire process.

GT made sure my order was handled accurately, and the transaction went smoothly from start to finish. The delivery was also perfect and arrived exactly as expected. His professionalism and attention to detail really stood out and made the whole experience easy and stress-free.

I truly appreciate the great customer Ty service and want to recognize GT for doing such a fantastic job. Thank you!

I'm very disappointed in tractor supply. I buy over 400.00 a month on pet food and I like to shop at the one in Grassvalley, because I work in Grassvalley and like to get my pet food bought after work. I went in yesterday and they were out of the items I always buy. I asked when they were getting restocked and they said Thursday so I came back again and bought the only 2 bags of treats and they were still out of the catfood I buy all the time there. The spot was empty. I told the guy they need to order more of this catfood. I'm not going to shop there anymore.

Whoever does whatever with shipping left off my apt number (I know I put it in there; when I log onto the website and go to the 'my orders' page it shows my apt # on the 'ship to' address). So now my $110 prescription food is delayed for god knows how long because they can't function. You would think it would be automated; goes directly from what I type in onto the FedEx label, but obviously not. Maybe that's too high tech for them, lol.

Needed to get my furry pets her antibiotics her vet wanted to charge 160.00 figured I do tracker supple now knowing it was supposed to be a turn around time in 2hours I have to wait 3 to 5 business days to get her meds. I would beware how tracker supple works with the rx for pets and go somewhere else

Tried to return a pair of boots immediately after receiving them. Submitted via their website, and was informed the refund was being processed and a return shipping label would be emailed. It wasn't. Multiple attempts to contact customer service via email and phone went unanswered. Sat on hold two times for over 45 minutes with no answer. The option of receiving a callback was offered, but I never received a call either time. They obviously have created a system to prevent returns.

This is regarding Tractor Supply Customer Service. The person who helped me is Johnny. I had placed an order for numerous bags of compost, humus, raised bed soil and top soil. There was a glitch in the delivery system and although I had requested standard delivery, it went to same day. Subsequently I was charged $71.00 for delivery.
I immediately called customer service. Johnny was extremely professional and patient. He immediately called the store to cancel the order, helped me to place a new one. I got the cancellation immediately and the new order went in smoothly.
Love the store. Hats off for their customer service.

Between watching an employee melt down after seeing her mishandling a box of half dead baby chicks to online order screw ups and over charges I would not recommend this company to my ex mother in law!

I tried to order my dogs' heartworm/flea prevention from Tractor Supply's online pharmacy. They canceled my order twice without contacting me first. It would be nice if they had a hold stage to give customers a chance to resolve issues that are delaying the process.

After they canceled the second time, I gave up and went through a different company. A couple days later, Tractor Supply emailed me an order approval and to look for a shipment message with tracking info. 😒 It took two phone calls and a hour and a half wait time to connect with them to confirm the order was indeed canceled. Tip to fellow customers: If you call them, do not opt for the callback option; they never call back.

I will give them 5 stars for delivering on day of request, refund for items plus tax, and a helpful and kind driver. However, when the Chicken Clogs arrived they were made of cheap plastic and smelled like plastic that emitted a strong odor. Luckily they had a great driver and he returned the merchandise for me. Thank you for the refund.

worked with francisco very helpful and friendly, was able to order exactly what i needed , went out of his way to find for me. thank you

I WAS TOLD I WOULD GET 50.00 REWARDS IF I APPLY FOR CC, I DID SO THEN WENT TO USE THE $50.00 AND I WAS TOLD THEY EXPIRED CAN NOT GET THEM BACK

Ordered Clyde tin pour on for cattle on Thursday, supposed to ship and receive Monday . No word , shows processing online . Called today , Tuesday and told out of stock !! No previous notice. Poor customer service, done supporting them

Employee dont know where things are in the store, if put an employee up front when a customer come in the door and ask where something is they need to know another customer had to help me out. STORE#1732

personnel are SUPURB !!! All products are quality . many things you cannot purchase else where MY check out woman was GREAT . SAVED ME MONEY , WAS PLEASANT. H U M A N !!! and very efficient PLEASE REWARD HER ACCORDINGLY THANK YOU . I spend approximately $1000.00 annually and have NEVER been given anything but a 5 star treatment !!!!!!!!

I am done with tractor supply 100percent and all my 9 grown kids are too i spend thousands there every year then my son has a fire list everything he owns and his dog of 9 years and tractor supply thinks because I asked them to donate to a benefit for my son they think hes gonna profit of of tractor supply so they won't donate he lost his house and everything and no insurance so fu I won't shop there ever again