Tractor Supply Reviews 

I purchased a 2-wheel farm dolly Friday night then waited until I got the notification that my order was ready for pick-up on Saturday. I then go into the branch on SR-52 in Hudson, FL to pick-up my order. I walked up to the register to confirm my information and the cashier pointed towards the lockers at the dolly. I walked over to grab it and checked the air pressure in the tires which to my surprise were both flat. I asked the cashier if they could put air in them for me, he responded "I'm not sure I'll have to ask the manager" he them requests for her to come to the front over walkie but she doesn't respond. I then asked "do you have a bike pump or something that I could use" he just said if we do it would be on the back wall. I walked to the back wall found no bike pump so I walked back up to the front. When I got up there the manager (Sheryl) was there so I asked her the same question. She said "We have a compressor but I don't know where any of the hoses are" She then said " you should just go to WAWA to fill the tires up, they have free air" she also went on about me just ordering last night and that I could come back after her assemblers get there and blamed me for getting there so early. I explained I came after I got the notification that my order was ready and not before. She kept arguing with me and blaming me and then said " that how we get them" which made it sound like to me they have 0 quality control. This was a completely unavoidable situation that could been resolved but instead Tractor Supply hires incompetent people with 0 customer service skills.

Shop at TSC often, never had a problem till today. Tried to return a defective pump to the Midland,Ga store and was told by cashier that the manager told them no returns at all. I told her it was defective, she told me the manager said no returns. I will find another local store for company needs in the future.

We had the cashier Corey,at store #1216, who went above and beyond getting a tractor supply credit card for my husband.She spent about 45 minutes online with the credit card company trying to get a card for him. Finally she was successful! She deserves acknowledgment for her above and beyond help to a customer.Reference #03846235 We hope she gets recognized as employee of the week!

I tried to cancel my order within 59 minutes of placing it (their policy - which they did not honor). I received the item today and tried to start an online return. Got the message that a return label and instructions were attached. Nope. After waiting on hold on the phone for 30 minutes, I got some idiot who took another 15 minutes to accomplish absolutely nothing. They are running an online scam. I will never buy another thing from them.

The store is called Tractor Supply. When I go there looking for a v-belt for my tractor, the most popular sizes are always sold out in ALL of the local stores! Maybe stocking more of the ones that move regularly would be a genius idea! Who knew!!!!

Tractor Supply is offering 25% off truck boxes with ID.ME However, following the link to the truck boxes with the 25% banner at the top and with my account including ID.ME, all truck boxes are coming up at full price even when I go all the way to the checkout process up until putting in my credit card. I feel that Tractor Supply likes to jump on the veteran bandwagon but doesn't even honor their own advertisements.

Zero customer service, literally took 2 hours to get a call back and don't bother with the extra warranty on items it's a joke too! Bought a pump less then years ago and it quit so the "2 year free replacement warranty" I purchased doesn't even replace the pump! The separate company sends a egift card which doesn't even work, for the original cost which doesn't include inflation so now I'm waiting on a paper check to put towards the new purchase upon which I have to add $40 to get the darn thing. All a joke! Avoid tractor supply and their joke warranties they sell!

There’s a very good reason why there are so many one star reviews. The customer service is atrocious. I placed an order through their pharmacy. I received an email that the item was backordered and received a phone number to call to cancel the order. I canceled the order, but the order is caught in some internal loop so the charge for the item keeps reappearing on my credit card. I have called four times, waiting for a rep for over an hour each time, and still haven’t gotten this resolved. It’s a simple cancellation and they can’t get it resolved. Ridiculous. I will never order anything from them again.

I paid extra for 2 year warranty on a battery tester. Bought on line. It died after 5 months. Now on hold for over 35 minutes waiting to talk to a customer rep. This is totally unacceptable. In store experience is always good. Online sucks

I’d give it zero stars for the tractor supply website if I could. I purchased an 800. Snowblower that broke before I could use it. It took forever for them to come pick it up. Now because someone named Beth Johnson didn’t do her job, I’m still paying for it on my TSC credit card. Is this even legal? I’m trying to order other things now for my chickens and my card is maxed out. Because they didn’t do the full refund as they promised me on January 1st 2026 when I called in my return. Listen don’t order anything big online because it’s been a nightmare.

I'd give it less if I could. Currently waiting on CS hold..it's been almost an hour. Online order not delivered and was told by driver it would be returned. Have yet to see a credit on my card, online info is incomplete, store won't help me. First and last time buying anything from TSC. This ain't over. I will be credited if we must take it all the way.

I was looking for a certain product and it was easy to find. It was the correct price that was advertised and the checkout process was seamless. The product worked as advertised.

The must have only one Customer Service rep for the entire country because every time you call the wait time is outrageous- if you request a call back - good luck... they never call back. Their online system and app have to be the worst I've ever experienced. If I could give them a negative rating ...I would.

Ordered online for a generator, that showed two online at my store, for store pick up. Proceeded with purchase and all was well for 24 hrs. The next day received text and email that my order had been cancelled with no explanation. I was told to call customer support.
I did this and requested a call back as the wait time was long. I was successful in getting a call back after my 3rd attempt. The agent was very good and courteous. He advised that the item was out of stock and could not advise the problem with the website. He searched and no store in m y metro area had that model. He stated he could order for delivery but I would not receive until the following week. I declined as it was a pressing need. I looked elsewhere.
I will continue to shop TSC but will not purchase larger items at anytime from online. I will burn my fuel and go lay hands on the item. If they have it i may purchase. I will not trust TSC online inventory again.

I'd guess that purchasing items in their stores may be fine - BUT ordering online - beware - beware. Their website is Jinky - and Calling the company - twice within 3 days - They told me they had the jeans I wanted - the 2nd time - the rep called the specific store - and then they cancelled the Sale - because they Didn't Have - what they said that they had. Initially I got what I hadn't intended to order- and it came - with No bag or Box - Don't know what the delivery guy would have done IF I wasn't home. The 2nd time - they cancelled my order - the next day - "don't have the jeans" - 3rd time - see above - Avoid ordering from them - buy only in their stores!!!

I was refused service for wanting to pay cash. I was told credit only by cashier. I left without my purchase since I could not pay via cash.

I spoke to a representative from Harvest Frezze Right. To my surprise someone actually answered, and spoke plane English. He was very helpful in pointing me to the right direction in getting started. I ordered my fist machine. It was delivered promptly. I now enjoy using it more then a few times a week. Thank you Harvest Right. I love my Frezze Dryer and i love that if i have any questions you all are just a message / phonecall/ email away. And respond quickly. This makes it worth while.

Very bad customer support. Disappointed with their services. Look somewhere else.

it took me awhile to leave this review but i have always loved my local Tractor Supply ..im there every week..but i was there on a day that a huge snow storm was coming and was looking to buy a snow scraper and brush and they didn't have any . an employee named Nathan was there and helping me. He immediately went out to his truck and brought me his old one because he had just bought a new one. He insisted that I take it!! I will never forget that act of kindness and selflessness!

for godsakes get your website fixed , do you even have a clue on how much business you are losing, I would rather watch paint dry than watch your website try and download anything. Im not the only one either