TradeHelp Reviews 

223
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Trade Help, I’ve been using the trade help app for over 5 years now, not only does it help me organise my day to day work, quoting, invoicing, gas certificate, Calender with automatic reminders and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been using TradeHelp for years now and honestly couldn’t recommend them highly enough. The TradeHelp app is absolutely excellent for managing our business. We use it daily for on-site... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

User friendly, lots of different facilities which are actually of use like gas certs, invoices etc. And best of all it is free 😊

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lets face it, a week doesn't go by without some trade group or other, offering their services. Explaining what they can offer, would greatly increase your business in one way or another. Do we... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Financieringsmakelaar
  4. Zakelijk netwerkbedrijf

Over TradeHelp

Geschreven door het bedrijf

The No#1 Free Network for Tradespeople.

TradeHelp was established in 2014 to support tradespeople with the tools to manage and grow their business, saving them time and money to focus on the job in hand.

TradeHelp continue to go from strength to strength, saving our members £millions every year, with free software, support and buying benefits, PLUS the new BuyTrade multi-merchant online retail platform.

*Free Software*

Save time and money with tools designed specifically for tradespeople. Manage your day to day paperwork from the office, at home or on the road with the free TradeHelp app and desktop Office solutions. With tools for all trades, you can create unlimited quotes, invoices and industry forms, manage your customers and appointments and much more.

*Free Buying Group*

Join over 22,000 companies and start saving today. Using the combined buying power of our network plus 30 years’ trade purchasing experience, TradeHelp negotiate special offers and discounts on your behalf. Access discounted terms from leading merchants with free monthly invoice checking for peace of mind, plus great savings on your business essentials and cash back on heating products.

*Customer Finance*

Another string to your bow; multiple payment options with competitive rates! TradeHelp support the heating, bathroom and electrical trades with finance options to help their customers spread the cost of an installation. Become an Introducer Appointed Representative for TradeHelp and refer your customers for interest free or interest bearing credit over 1 – 10 years.

Register below for free in less than 30 seconds. There is no cost and no commitment.


Register with TradeHelp

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(223)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Great service, great prices

14 december 2023
Logo TradeHelp

Antwoord van TradeHelp

Thank you so much for the great feedback. We look forward to supporting you in the future!

Beoordeeld met 5 van de 5 sterren

Great

Great , it saves me money.

19 december 2023
Logo TradeHelp

Antwoord van TradeHelp

Thanks Richard, really pleased you are benefitting from our Buying Group. We look forward to supporting you in 2024!

Beoordeeld met 5 van de 5 sterren

Fantastic App & customer services

I started using trade help only last week. within a couple of days i received a email for a free training offer on how to use the app. I booked a appointment with a lovely Lady called Isabel who was extremely helpful and was very thorough making sure I understood how to use the app properly. I then wanted to add one of my plumbers as another user and had trouble with my email, I then spoke to another extremely helpful man called ben who could'nt do enough to help me to resolve the issue. ben then called me back a couple of days after to make sure everything was working properly, the app is fantastic and the customer service team are excellent. very happy that I have now chosen too start using TRADEHELP.

17 juli 2023
Review zonder uitnodiging
Logo TradeHelp

Antwoord van TradeHelp

Thank you so much for the great feedback Robert and our apologies for the delay in writing this response. We are really glad the team were able to be of assistance and have passed on your comments to Ben and Isabel. We hope the app is proving to be of benefit and look forward to supporting you further in the future.

Beoordeeld met 5 van de 5 sterren

Thank you Trade Help.…

My oil boiler broke completely after springing a huge leak after 4 and 1/2 years. Still just with in the warranty period, but the manufacturer refused to replace the boiler. Fortunately we had taken out a loan to pay for the installation of the new C H system, arrange through Trade Help at the time. I contacted Tradehelp. They were fantastic. they negotiated with the manufacturers, who eventually relented and we now have a brand new working oil boiler for our system, at no additional cost to ourselves. Without Trade Help's intervention we would never have achieved such a satisfactory resolution to this problem. I cannot praise Tradehelp highly enough. I would recommend anyone looking to purchase a new boiler to take our a loan via Tradehelp, this will protect you further down the line should similar problems occur

5 september 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very helpful team and Tom is excellent

Very helpful team and Tom is excellent. Need to consider the lenders they work with but a very professional organisation who went out of their way to help me when I had a problem.

1 november 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The app is amazing

The app is amazing, so easy to use and very well thought out. Highly recommend this to any installer in the plumbing and heating industry.

5 september 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I had a boiler installed 18 months ago poor after care!!!!

I had a boiler installed 18 months ago, trade help found a local installer who fitted the boiler, I now have a problem as the wireless thermostat has stopped working, I have cover but it doesn't include the thermostat which is under warranty, I have paid £75 for a call out to diagnose the problem, and the replacement part is £155, I am expected to contact the company who make the thermostat but I didn't purchase it so how can I return an item which I didn't purchase or install, I need someone to disconnect the receiver and replace the part which is still in warranty and all trade help can say it was, and I quote ' done to a good standard'! So I will be down £230 down and that is without fitting the new one, totally disgusted

18 augustus 2017
Review zonder uitnodiging
Logo TradeHelp

Antwoord van TradeHelp

Dear Ms Dawson,

We understand your frustration after the problem with your thermostat and we do take our customers complaints very seriously. In this instance however we feel we have done everything we can in line with the terms and conditions you agreed to before the installation was carried out.

We informed you the thermostat was covered by a 2 year manufacturers warranty and we have called and spoken to them directly to confirm this. As you mention above, the separate service plan you took out with the installation company doesn’t cover external accessories, this you also agreed to within their terms and conditions.

It is very unfortunate that there has been a fault with the thermostat, however this does not reflect the quality of the installation carried out 18 months ago, and we have ensured the manufacturer will replace the product. We will be in contact with you directly to arrange delivery of the new part.

TradeHelp

Beoordeeld met 5 van de 5 sterren

Highly recommend

Excellent communication from start to finish. Friendly and efficient staff who will go the extra mile to help you. Couldn't ask for anything more

15 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super Service!

Great advice, great service and I would recommend Tradehelp to anyone looking for a new boiler or central heating installation.

10 juli 2014
Review zonder uitnodiging

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