After much research, we settled on TranslatePress for a critical client site. It had everything we wanted and ended up being SUPER easy to setup and get running. Highly recommend, especially for the a... Toon meer
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Lees wat reviewers zeggen
Fantastic support! We were having translation issues due to our own mistake in the HTML code, and Iarana quickly identified the problem and explained how to fix it, even though it wasn’t TranslatePres... Toon meer
Bedrijf heeft geantwoord
I've been using TranslatePress for over 1 year now and I'm quite pleased with the overall user experience. My website is available in 3 languages and each page translation is quite easy to work on and... Toon meer
Bedrijf heeft geantwoord
I had some troubles forcing the admin email to be in English, and the support team was very patient, guiding me to solve the problem!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The WordPress translation plugin that anyone can use! A better way of translating your WordPress site directly from the front-end, with full support for WooCommerce, complex themes and site builders. A WordPress translation plugin that's easy to use for a change.
Contactgegevens
Roemenië
- translatepress.com
4,7
Uitstekend
224 reviews
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Translatepress - A waste of money and time
I was using the free version of the plugin and it worked fine for a while on one of the websites I am managing.
After that, we decided to pay for the premium version. Then I translated the website into 3 new languages.
Months passed by, and everything worked fine, until one day, most of the translations magically disappeared.
We are talking about hundreds of different sentences and words throughout out whole website. 1/3 of all translations are still here, the rest missing.
Since the website is being managed only by 2 people, we are 100% sure no one ruined translations from our team.
When I contacted support about this, they couldn't help resolve the issue, and I was waiting every time for more than 1 week per reply.
This was such a disaster and probably the worst support team ever, and I wouldn't recommend this company or plugin to anyone.
We wasted our time, and money and lost the trust of our client.
If you decide to get it, have in mind, that you will eventually regret it. I bet all of their positive reviews are paid ones.
7 februari 2024
Review zonder uitnodiging
Antwoord van TranslatePress
Hi Omar,
I'm really sorry to hear about your negative experience with our support system and the issues you've faced with the plugin. We take such matters seriously and appreciate the time you took to provide us this feedback.
I would like to clarify that our plugin saves every translation in a database which assigns a corresponding translation to each string. Should the original string be altered, a new string that necessitates translation is created, which may explain the disappearance of your translations.
However, we have a feature called Translation Memory that aims to assist in these situations. Basically, if you modified an already translated string, its translations, although they will no longer appear at the front-end of your website, will still be saved in your database. When you go to translate this modified string, our system will suggest translations based on previously translated strings, including those that are no longer visible on your site.
Additionally, please note that our system now supports minor editing. If changes to the original string do not exceed 5% of the entire string, its translations will remain intact. This feature is available in the Automatic Translation Memory feature which can be to activated in the TP Settings --> Advanced tab --> Miscellaneous options.
Understanding your frustration over our delay in providing these clarifications, we would appreciate if you reconsider your review based on this updated information in the ticket you open on our website, and our sincere intention to offer assistance. Rest assured that every customer's satisfaction is our priority and there was never any ill-intent in this situation.
Exellent transation plugin for…
Exellent transation plugin for Wordpress!
1 februari 2024
Review zonder uitnodiging
Antwoord van TranslatePress
Thank you for your 5-star review. We are glad to know you are using and appreciate our product!
Plug-in is user-friendly with a fast…
Plug-in is user-friendly with a fast interface. Also translations wich are not on pages (such as e-mails, Gravity Forms) are translatable. Also support is quick, kind and helpfull.
22 januari 2024
Review zonder uitnodiging
Antwoord van TranslatePress
Thank you so much for your fantastic review. We truly appreciate your kind words about our plugin. We aim to provide the best service and help our users make the most out of TranslatePress. Your feedback encourages us to work even harder to maintain our standards of service.
Please feel free to contact us anytime if you need any assistance or have any queries or suggestions.
Ausgezeichneter Kundenservice
Unsere Erfahrung mit dem äußerst zuvorkommenden Kundensupport war äußerst erfreulich und äußerst professionell. Die außergewöhnliche Freundlichkeit und entgegenkommende Art, mit der unsere Anliegen behandelt wurden, haben bei uns einen nachhaltig positiven Eindruck hinterlassen. Die hochprofessionelle Unterstützung hat nicht nur unsere Erwartungen erfüllt, sondern sogar übertroffen, und wir sind äußerst zufrieden mit dem gebotenen Service.
22 januari 2024
Review zonder uitnodiging
Antwoord van TranslatePress
Thank you so much for your amazing words and for taking the time to leave this excellent review. We really appreciate you being a loyal TranslatePress user and helping to share the word about us.
Our team strives to provide the best customer service and we're thrilled to hear that we've met that mark with you.
If there's anything more you need from us, don't hesitate to reach out. We’re here for you anytime.
The best there is!
User-friendly. Exceptional interface. Lightning-fast. Undoubtedly the finest translation plugin available. It has significantly expanded our audience beyond our core readership.
With this tool, you can effortlessly translate any content without incurring additional expenses. Additionally, the customer support is outstanding.
In stark contrast to alternatives like Weglot, which nickel-and-dime you for basically every translated word.
16 januari 2024
Review zonder uitnodiging
Antwoord van TranslatePress
Hello,
Thank you so much for the glowing 5-star review! We are elated to hear that TranslatePress has been a significant tool for expanding your audience and translating your content quickly and seamlessly.
Your feedback about our interface, speed, and customer support is greatly appreciated. Every feature of TranslatePress has been designed with user convenience in mind, so it's wonderful to know that you've found great value in using them.
We always strive to create a platform that's user-friendly and cost-effective, and your feedback encourages us to continuously improve our services. Thank you for choosing TranslatePress, and we look forward to continuing in assisting you with your translation needs.
Best Regards,
Quck responce from Support team against…
Quck responce from Support team against my question and also it was good that they suggested other solution.
4 januari 2024
Review zonder uitnodiging
Antwoord van TranslatePress
Hi,
We appreciate you taking the time to leave us such a wonderful 5-star review on Trustpilot. Your feedback means a lot to us as we strive to continually improve our services.
Thank you for applauding the quick response of our support team also. We always try to provide swift and effective solutions to all inquiries and issues.
TranslatePress is a must-have WordPress…
TranslatePress is a must-have WordPress plugin for easy and efficient website translation. Its user-friendly visual editor simplifies the process, ensuring seamless multilingual content management directly from the front end. With features like dynamic content translation and customizable language switchers, TranslatePress is essential for a global online presence.
19 december 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hello,
We're extremely grateful for your wonderful review and your 5-star rating on Trustpilot. We're very happy to hear that you find TranslatePress useful and easy to use for managing multilingual content on your website.
Feedback like yours encourages us to continue improving and providing quality service to our users.
For any further queries or assistance, please don't hesitate to reach out.
Best Regards,
Very Helpful!
Very Helpful for my education website! And Super nice and kind to help me improve my site user experience.
13 december 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Thank you so much for leaving a 5-star review on Trustpilot. We are thrilled to know that TranslatePress has been helpful for your education website and that it has improved your site's user experience.
Please do not hesitate to reach out if you have any further questions, comments, or suggestions. We're happy to help.
We feel satisfied
Our website interautonomy.org is using Translatepress and we are very happy with the plugin and the service, which is kind and fast!
29 november 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hi,
Thank you so much for the excellent 5-star review on Trustpilot! We are thrilled to hear that you're happy with both our plugin and the service provided. Your satisfaction is our priority, and we will make sure to keep providing high-quality service and support.
Kind Regards,
Thank you to the TranslatePress…
Thank you to the TranslatePress software development team. This software helped me smoothly implement the multilingual mode on my website. Much appreciated!
29 november 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Thank you so much for the lovely 5-star review. We're thrilled to hear that TranslatePress has helped you to implement a multilingual mode on your website smoothly. This is the kind of positive experience we strive to provide for all our users.
Should you ever have any more queries or need further assistance, please don't hesitate to reach out. We're happy to help.
Translate Press is a great plugin that…
Translate Press is a great plugin that makes translating your wordpress website easy and effective.
17 november 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hi,
Thank you for your wonderful 5-star review.
We're thrilled to hear that you find TranslatePress to be a great plugin that makes translating your WordPress website easy and effective.
Your feedback is highly appreciated and it helps us strive for continuous improvement in our product and customer service.
Im back with another review
Im back with another review. These guys are execoptional, they managed to fix the bugs that were causing the plugin problems and so I managed to use 2 languages on my website. Soon a 3rd language will follow. An exceptional plugin made by an exceptional team! Many thanks and I highly recommend this plugin!
13 november 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hi,
Thank you very much for your kind words and excellent review. We are thrilled to know that you find our TranslatePress plugin valuable for your website translation needs. Our team always strives to provide the best service and resolve any issues that may arise.
Thank you once again for recommending our plugin.
Should you need any further assistance, please don't hesitate to reach out.
Kind Regards,
Easy to use
I used the plugin on a client's website to translate their WordPress site. I had previously tried WPML, but there were compatibility issues. So I switched to Translatepress. It was easy to implement and easy to use. The client is also happy with the application.
13 november 2022
Review zonder uitnodiging
Antwoord van TranslatePress
Hi,
Thank you for your kind words and the 5-star rating.
We’re happy that you and your client had a great experience with TranslatePress. We’re committed to providing an intuitive, easy-to-use solution for WordPress translation, and we’re delighted to know we hit the mark with you.
If you have any other questions about our product, please don't hesitate to contact us.
Kind Regards,
Excellent plugin, with amazing auto translation
Excellent plugin! It functions seamlessly right from the start and offers fantastic settings for customization. I highly recommend the pro version because its true value shines in its automatic on-the-fly translation feature. The integration with the Deepl paid API service is flawless.
Pros:
1. Tailored for automatic translation
2. User-friendly and straightforward installation
3. Exceptional performance with no hiccups
4. Competitive pricing
5. Exceptional support (although a forum would be a nice addition 😣)
Cons:
1. Not as customizable as alternatives like WPML
2. Limited development documentation available
3. Lacks a user feedback and support forum for online troubleshooting. Also, there's no presence on platforms like Stack Overflow, which might be due to its relative newness.
I rate it five stars because it's an outstanding plugin, with only minor personal development-related drawbacks.
31 oktober 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Thank you for your comprehensive review and feedback, we greatly appreciate it!
We are glad to hear that you find our plugin useful and that the DeepL paid API service works flawlessly with our plugin. We also appreciate your kind words about our pricing and support, these points are definitely important in providing a seamless user experience.
Regarding your concerns:
1. Customizability: While TranslatePress may not be as customizable as some plugins like WPML, we prioritize ease-of-use without compromising on the key features. We are constantly working to improve and introduce new features based on user feedback.
2. Development documentation: We acknowledge that our documentation can be expanded and we’re always working to improve it. Your feedback is valuable in this respect.
3. Support forum: We understand the need for a platform where users can share and search for solutions. For now, we recommend reaching out through our support ticket system or checking our knowledge base for any immediate concerns.
We appreciate your five-star rating and are glad you find TranslatePress valuable. We hope to improve upon these points in the future. Please feel free to reach out to us if you have any more questions or further feedback.
Thank you once again for your time and contribution!
Very good product
The plugin is very easy to install, and the translation process is straightforward. The fact that it also includes SEO integration has been very helpful for translating meta tags and other elements related to optimizing our websites. We are already using it on three of our websites, and we will definitely choose this solution for future ones as well. Moreover, whenever support was needed, they were very responsive and provided us with all the necessary information to successfully complete each project. Congratulations to the team for a well-made product. Keep up the good work!
31 oktober 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hello Horatiu,
We're absolutely delighted to receive your positive feedback and a 5-star review! We're pleased to hear that you've found our plugin easy to install and that our support team is responsive and helpful in completing your projects.
We continuously strive to improve the functionality and ease-of-use of TranslatePress. The SEO integration in our plugin is indeed designed to make the translation of meta tags and other SEO-related elements effortless.
Thank you for mentioning your successful use of TranslatePress on multiple websites. We aim to consistently deliver the kind of high-quality experience that has already motivated you to choose our solution for future projects.
We appreciate the time you took to share your experience. It motivates us to work even harder to make TranslatePress the best multilingual solution.
Thanks again for your kind words!
Easy to use!
TranslatePress is an excellent WordPress plugin for translating websites. It is easy to use and offers a wide range of features.
27 oktober 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hello,
Thank you so much for your positive review and the 5-star rating. It's great to hear that you are enjoying using TranslatePress and find it easy to use. We always strive to provide a service that offers a wide range of features to meet our users' needs.
Once again, thank you for your feedback. It genuinely helps us know what we're doing right and what areas we can improve on. If you have more questions or need further assistance, don't hesitate to reach out.
Best Regards,
Good plugin that i use on multiple…
Good plugin that i use on multiple sites since 1y. Perfect service and support from the creators when you need it.
27 oktober 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hi,
Thank you so much for your glowing review and kind words toward TranslatePress. We always strive to provide good services and support to our users, so your positive feedback is much appreciated.
Should you need any further assistance, or if you have any questions or concerns, don't hesitate to reach out. We are more than happy to help you.
TranslatePress is a fantastic choice
TranslatePress is a fantastic choice for anyone who's building a multilingual WordPress site. Its user-friendly interface and compatibility with various plugins is what set it apart for us. The overall functionality is efficient and reliable, and there wasn't much else we needed from it. Their customer support team was always prompt in their replies and helpful throughout the process. Definitely recommended!
24 oktober 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Thank you, Mark, for these kind words! We really appreciate them! -Glad to hear you find TranslatePress useful in your project!
Look no further for your translation needs!
TranslatePress is a 5-star WordPress plugin! It's a game-changer for managing multilingual websites. The real-time visual editor is incredibly user-friendly, and the plugin seamlessly integrates with any theme or plugin. SEO-friendly URL support is a huge plus. Whether you're using the free or premium version, TranslatePress is a must-have for anyone looking to create a multilingual website. It simplifies the process and ensures a top-notch user experience. Customer support has always been extremely helpful and speedy.
Look no further for your translation needs!
21 oktober 2023
Review zonder uitnodiging
Great plugin!
I recently started using the TranslatePress plugin for my website, and I couldn't be happier with the results. This plugin has made translating my content into multiple languages so simple!
What really stood out for me, though, was the exceptional support provided by the TranslatePress team.
I had a few questions and encountered some challenges during the setup, but their support team was incredibly responsive and helpful, resolving my issues promptly and with a friendly attitude.
I highly recommend TranslatePress to anyone in need of a translation solution with top-notch customer service.
18 oktober 2023
Review zonder uitnodiging
Antwoord van TranslatePress
Hi,
Thank you so much for your kind words and the 5-star review on Trustpilot! We're delighted to hear that you're having a positive experience with our TranslatePress plugin and that it's been easy to use.
We always strive to provide the best support to our users, and we're thrilled to know that our team was able to assist you promptly and satisfactorily. We appreciate your recommendation immensely!
Thanks again for your support and for choosing TranslatePress.
Best Regards,
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