Well I found this site and thought I would give it a go and book a flight with them So I booked it online and everything was simple and great then when I finished I had a phone call back from a lady... Toon meer
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Lees wat reviewers zeggen
I'm creating a Trustpilot account so I can warn you against going through this scam of an agency. I purchased a ticket -- lured in by the low price -- and got a phone call 10min later saying I didn't... Toon meer
The online chat service is second to none. Prince Singh was my service agent and he answered all my questions quickly. It's a simple and unassuming website but all the information that I needed for fl... Toon meer
Easy to navigate and got the cheapest flight tickets among other websites. Customer service in my experience was excellent. Meenakshi was very efficient and quickly sorted out an error that occurred o... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Contactgegevens
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, Verenigd Koninkrijk
- 0208 819 9853
- info@traveasy.com
- traveasy.com
Schending van onze richtlijnen
I booked through Google flights
I booked through Google flights. They went through in detail with my queries and I got really good deal from them.
18 juni 2026
My booking went well until I attempted…
My booking went well until I attempted my return flight. The company gave me an incorrect rescheduled itinerary. Even up this point they have not taken responsibility for their error. I wouldn't trust a company that cannot take responsibility for their errors and even give the customer service that is required.
9 juni 2026
Review zonder uitnodiging
Antwoord van Traveasy
Dear Merih,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Antwoord van Traveasy
Dear Maimuna,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Antwoord van Traveasy
Dear Helja,
Thank you for your kind feedback about Traveasy.
Thank you for taking the time to share your experience and helping other customers feel confident in choosing our travel booking services.
Warm Regards,
Traveasy
This was my first time purchasing a…
This was my first time purchasing a ticket on this website, and unfortunately, the experience was extremely disappointing. I received a confirmation email with itinerary details shortly after placing my order. However, the very next day, I was informed that the ticketing had failed unless I paid a substantial price difference. I firmly declined. I asked them to provide evidence for the fare increase, especially since I had refreshed the page and noticed only a minor price change. I then attempted to place a new order, but was told that duplicate purchases were not allowed. They also informed me that if I cancelled the original order, a large cancellation fee would be charged—and ironically, that fee was nearly the same amount as the alleged price difference. Throughout this process, I have wasted a great deal of time and energy, which has left me feeling frustrated and dissatisfied.
15 juni 2026
Antwoord van Traveasy
Dear Katrina,
Thank you for your feedback. As with all airline bookings, fares are subject to live inventory and dynamic pricing. Once payment is received, a payment confirmation is issued; however, the booking is not fully confirmed until the ticket has been issued. Once the ticket has been issued there is an additional confirmation mail sent. We understand that changes in fare availability between payment and ticket issuance can be frustrating. Our team works to secure bookings at the confirmed price wherever possible, but where airline pricing changes in real time, this can affect the final ticketing outcome. Traveasy does not send any booking confirmation until the ticket is issued. If we are unable to issue the ticket at the price you have paid, the customer will receive a full refund. We remain committed to ensuring our booking process and communications are as clear as possible for all customers.
Don’t know how to react
Don’t know how to react. Had a nightmare dealing with these guys.
Booked flight tickets first time using this website it turned out to be the worst experience ever.
I would never recommend it to anyone.
People at traveasy played a trick to charge extra money even after the booking was completed.
14 juni 2026
Antwoord van Traveasy
Dear Perveez,
Thank you for your feedback. As with all airline bookings, fares are subject to live inventory and dynamic pricing. Once payment is received, a payment confirmation is issued; however, the booking is not fully confirmed until the ticket has been issued. Once the ticket has been issued there is an additional confirmation mail sent. We understand that changes in fare availability between payment and ticket issuance can be frustrating. Our team works to secure bookings at the confirmed price wherever possible, but where airline pricing changes in real time, this can affect the final ticketing outcome. Traveasy does not send any booking confirmation until the ticket is issued. If we are unable to issue the ticket at the price you have paid, the customer will receive a full refund. We remain committed to ensuring our booking process and communications are as clear as possible for all customers.
Thank you Prince Singh and Traveasy!
I am writing this review with regards to my booking ref TRA15240716. Traveasy went above and beyond providing me with a first class experience. Prince Singh more specifically is an asset to the agency. He was polite and courteous and provided 2nd to none customer service with some last minute emergency travel. I would not hesitate to use again and have recommended to friends and family! Thanks once again!
20 juni 2026
Review zonder uitnodiging
Antwoord van Traveasy
Dear Ash,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Additional flight charge
They'll return a call saying your flight ticket cannot be confirmed with the flight company and ask for an additional charge to get it through. When you want to cancel and get a refund a surcharge will be applied. Absolute scam. I've no way but to accept and pay an additional £20 after 20 minutes of negotiation over a phone call (it was £40 at first). Terrible experience.
Edit (22 June 2026): Thanks for the reply, however I'm quite sure I'm told that there would be a service charge applied if I chose to get a refund. I've stressed my disagreement a few times but got told that this is your company policy that a full refund would not be possible. Clearly either the customer service was unsure about your company policy or you're deceiving customer.
11 juni 2026
Antwoord van Traveasy
Dear Edwin,
Thank you for your feedback. As with all airline bookings, fares are subject to live inventory and dynamic pricing. Once payment is received, a payment confirmation is issued; however, the booking is not fully confirmed until the ticket has been issued. Once the ticket has been issued there is an additional confirmation mail sent. We understand that changes in fare availability between payment and ticket issuance can be frustrating. Our team works to secure bookings at the confirmed price wherever possible, but where airline pricing changes in real time, this can affect the final ticketing outcome. Traveasy does not send any booking confirmation until the ticket is issued. If we are unable to issue the ticket at the price you have paid, the customer will receive a full refund. Therefore, we do not see any wrongdoings here. We remain committed to ensuring our booking process and communications are as clear as possible for all customers.
Just a headache
Their systems and customer server are horrific
I initially booked, and received confirmation of wrong amount of people, wrong dates and everything! Proper panic. Rang them, back and forth on the phone, got the correct confirmations etc eventually apart from should have been 2 adults 3 kids (maybe other way depending where adult starts) and was down as 5 adults, send them all the details, but have ended up contacting the airline myself.
I have found them extremely unhelpful. Flight is in a few weeks and went to put passport details in and still showing incorrect DoBs so have contacted airline directly again! They confirmed they sorted but stil shows wrong on TravEasy and seem to be unable to get through on the phone or get a response on mail at this point.
I'll try and remember to update once been on the flight and if any further headaches
20 juni 2026
Review zonder uitnodiging
Antwoord van Traveasy
Dear Akshay,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
doggy website
11 juni 2026
Very helpful
Very helpful. Customer service is great.Mr Martin, works hard and tries to find the very best rates for you. He stays in touch,making sure you are in agreement with his findings before he goes ahead with anything. I definitely recommend them to do business with.
12 juni 2026
Review zonder uitnodiging
Antwoord van Traveasy
Dear Francine,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
This company helped me find cheap and…
This company helped me find cheap and affordable tickets, my family and I have had nothing but a good experience. It was great communication and the trip was absolutely amazing. Thank you!
25 mei 2026
Review zonder uitnodiging
Antwoord van Traveasy
Dear Kaylasha,
Thank you for your kind feedback about Traveasy.
Thank you for taking the time to share your experience and helping other customers feel confident in choosing our travel booking services.
Warm Regards,
Traveasy
Very helpful and deal with customers…
Very helpful and deal with customers well!!! Prince was very good at helping me with all my travel plans.
11 juni 2026
Review zonder uitnodiging
Antwoord van Traveasy
Dear Trineka,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
I’ll give you some feedback
I’ll give you some feedback. You advertise a child’s flight cost without stating that so you can get people to book and then call them to say they have to pay £80 on top to switch to an adult like it was my fault. A seat on a plane is a seat on the plane. Nice job Traveasy
18 juni 2026
Review zonder uitnodiging
Excellent customer
Excellent customer service provided by Mr Abhishek
11 juni 2026
Review zonder uitnodiging
Antwoord van Traveasy
Dear Akbar,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Found helpful!
13 juni 2026
Antwoord van Traveasy
Dear Pranay,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
Antwoord van Traveasy
Dear Geddam,
We were really pleased that your experience booking with Traveasy was so rewarding. We always strive to make booking flights as easy and affordable as possible and look forward to helping you plan your next trip. Thank you!
Warm Regards,
Traveasy
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