The delightfully helpful Grace made our holiday booking easy. Slight slip up with her colleague Sean over the car rental but Grace sorted it all out today and we are all set to go. I recommend this... Toon meer
Bedrijf heeft geantwoord
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On the 28 January I posted a review of our experiences with Travel Performance.co.uk around adding assistance on and off the flights and seating reservations for our flights to New Zealand for which... Toon meer
Bedrijf heeft geantwoord
I found travel junction through sky scanner. I found the website very easy to navigate around and easy to book tickets. I am however slightly dissapointed as i later found i was charged a little more... Toon meer
Bedrijf heeft geantwoord
Booking the flight for myself was as simple as AB & C. Immediately the payment was made, I received a call to confirm my reservation details followed by an email. Pleasant and excellent staff's also.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Travel-Performance- the leading travel agency of United Kingdom. All our products are IATA and ATOL protected which means your money is safe and protected.
Contactgegevens
Suite B2:11 Vista Centre Salisbury Road,, TW4 6JQ, Hounslow, Verenigd Koninkrijk
- 0203 745 5720
- info@travel-performance.co.uk
- travel-performance.co.uk
4,0
Goed
4K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 68% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I found travel junction through sky…
I found travel junction through sky scanner. I found the website very easy to navigate around and easy to book tickets. I am however slightly dissapointed as i later found i was charged a little more than advertised. I only received a breakdown of the tickets once i booked at which point it was too late. I have emailed travel junction for an explanation but havent heard anything yet.
20 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Antwoord van Travel Performance
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
My experience was quite good.
20 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Impostors
Just received a call from Hector who knew full well I was under the impression I was talking to Southall Travel with my initial booking and his answer was well it doesn't matter who you book with. Yes I'm afraid it does matter I trust Southall Travel with my cash but I have never heard of you but my bank has heard of your misgivings. Still waiting to hear from yourselves
21 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.
We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.
Thanks and Regards,
Customer Relations Team
Antwoord van Travel Performance
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Affordable
Affordable, convenient and easy to use site. Will definitely recommend.
Also prompt response.
13 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
All went smoothly with no issues
All went smoothly with no issues
16 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Really quick and easy to book
16 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Good discount
15 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are grateful that you took the time to leave us your helpful rating. We value our customers beyond everything. Your trust in us is what makes our day better. We are much honored to have a customer like you.
As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Amazing Customer Service
Great service. Customer service is amazing.
14 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
Very smooth and adequate
Very smooth and adequate and good customer service by Sam
14 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Like everyone else in the one star…
Like everyone else in the one star reviews!
This company is a rip off merchant. They intercept calls and pretend to be the airline and make you think their the airline
I lost £424 but I fought with my bank under section 75 and finally won!
Advice: the company is full of errors so check them in detail if you are in a dispute and the bank will no doubt hold up any section 75 claims!
I found the mistakes and thankfully my bank upheld my claim.
Thanks for the error “Arthur” I finally won!!
7 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Everything is perfect and also the…
Everything is perfect and also the price is really affordable.
13 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Veronica was helpful and answered my…
Veronica was helpful and answered my questions
13 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Returning customers
Returning customers, pleasant, easy to follow experience, price quoted was price paid.
3 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Nice price vrry happy
8 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Prices were good!
8 mei 2024
Review zonder uitnodiging
Antwoord van Travel Performance
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
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