Travelandtickets Reviews 

-000 star. Please, please, please run away from this fraudulent travel agency. They are not credible at all. I found them through Expedia in December 2022 to buy a ticket. They called me back and asked me to pay £85 holding deposit to secure my flight and balance due on 5th Jan 2023. When I called to pay the balance, they told me that price has increased by more than £150. I asked them that the reason why they ask me to pay the deposit was that the booking had been secured. I ask for my refund and they said admin fee of £15 will be deducted. I have now been chasing them and it has been one excuse after the other. They are not genuine and do not pay them any deposit if you love yourself. BE WARNED!!!

Aisha is very good and helpful she know l am Profoundly deaf can't call on phone she had tried to help me everything what l wanted.
Very helpful and good quality l never forget smile

Beware about this company. They are just cheater. Mr Ali was my agent.
They cheated not only me but also my friend. First they will offer you very good and cheap tickets and will take £200 deposit. After that they will give you a date after 20 to 30 days to pay the full amount. But when you will ask for the tickets they will tell you that tickets not available. You will get nothing. Then they will offer you the tickets of higher prices. If you reject it, they will ask you to send them email to cancel the tickets. You should not cancel yourself, then you will get no refund. You should email them to make a complain and for the refund. They will not give you cash refund, you will be offered a coupon or voucher. Because I have previous experience of this type of cheater company, I called my bank straightaway for a dispute case against them and my bank refunded my money.
So be careful before going to them. Don't just get convinced with few good reviews 👌.

I was searching for the right ticket at the right price but not easy to be sure which ticket to buy until Aisha came along to help me.
Aisha quickly found me a flight with a good airline at reasonable price too. Well done Aisha !.

I will be using Travelandtickets again when my wife and son come to London in May .

Aisha was of great help , made the booking very easy , although was unsettled at first she reassured made and everything went smoothly, thank you Aisha

Thank you Sam Richard for your time and appreciate your help.

I read that they 1st take your deposit and then bump up the price when you're ready to pay the balance in full. So Al! from their CS team emailed me some very cheap flights that sounded too good to be true because it was the cheapest everywhere. I replied with:
"Thank you for your email. I just have 2 questions. If I were to make reservation today and make the full payment today:
1. When will I receive my itinerary and flight confirmation?
2. Can you assure me that once I make the payment in full today, I won’t be told that the price has gone up or the airline has increased the price so I should pay more?"
He called to assure me I said I needed it in writing so I'd appreciate it if he could simply respond to my email telling me exactly what he told me on the phone. He said OK but ghosted me since.
To this day no response after telling me in his email that "I have reserved this for you until Close of Business Today.". I called his office numerous times but he was either always busy or unavailable and hasn't called me back. This was over a week ago. Get your assurances via email or avoid booking with them. Most of the positive reviews are fake! Avoid this company or at least get your assurances in writing. You've been warned. Don't cry later if you don't listen

Ali is an excellent customer service provider

I can recommend the Travelandticket to other customers who want to get a good deal,consultant Aisha can be entrusted and also her company.
You can always check with Airline to verify the deal is true,
Most ticket is expensive at this time and Aisha representative Travelandticket give me the best deal

Travel&tickets has been professional and went out of their way to get my florence flight sorted. I was supported by Ali and his team and the experience has been great.

Aisha was exceptional. She helped me. She was professionally trained.

Excellent, timely service

This site is full of scam. Everything advertised is fake. Don't be tempted by the prices advertised and the positive reviews, its just to scam you. They will rotate you round to take your deposit or in the end pay double price. BE AWARE OF THIS SITE

I have always used to book my flights online with airlines when travelling. But this time around I thought to make a change so tgat the travel agents can also improve their business to make ends meet.
I contacted this agency called Flights and tickets. And boy they were helpful. The consultant who dealt with my tickets search bay tge name Jason Foster was greatly helpful. Though he managed to hold my seat reservation for a long time before I was ready to book it. Jason was brilliant. I will recommend friends and family to consider Flights and tickets for their travels.

Michael
London

Mr Junaid, Many thanks for your intervention and support to ensure that I travel with my chosen airline as opposed to what the other staff aimed to do

Jason was really helpful and polite, he was such a patient consultant as I called him so many times because I was a little worried about getting a ticket for the chosen dates. Jason made this possible through his positive assurances.

Hi. I gave Aisha 5 stars, because she is a great and experienced person. Great customer service. Good manner, patient and honest. Please never let her go. Promote her. You will not be disappointed.
Thank you.

Thanks very much Maria for your excellent service and every friend person to deal with.
May the Lord Jesus Christ bless you abondantly.

In regards to my review i mr ebrima badjie hereby stating that a customer service asistant by the name jason has done a very good customer care towards booking my flight to gambia.He derserved to be recommended to friends and family for feature booking.
Thanks
My kind regards
EBRIMA BADJIE

I can understand the bad reviews and was very close to doing the same but Jason, you stepped in with your professional attitude, patience & great customer service. You were always available to answer my calls and you always called back when you said you would.

Thank you once again for sorting us out. Keep up the good work.