Travelandtickets Reviews 

Excellent customer service received from Abraham, made booking so much easier.

Abraham is very helpful,l even missed my payment due date and he had to find an alternative flight which was not expensive.

Mr Abraham on last 3 days reserved a BA flight booking costing £600 for me. However, this could not be successful due BA not able to approve it according to Mr Abraham. Mr Abraham through his effort booked BA flight today costing £920 which is £320 addition. Though I was confused but Abraham was patient and dealt with the situation amicably. I can confirm that, I have no hesitation to recommend this company to friends and others.

John Hayford

Abraham was very good so out and he helped me to understand any difficulties along the way did the fantastic Job

Gallant thanks to Maria who made this booking possible. I've been with this Trips and Tickets Agency since last year and they've been quite amazing. Abraham K. is another great dude here. He's quite committed to work and ever ready to assist. And to Sarah, thanks tons too. You guys're awesome and I recommend you'al. 💯
I hope to write more when am done with my flight schedules 👍

Excellent customer service from Abraham Khalel. Managed to get me not one but two Excellent offers for my trip at a time when the prices are above £1000. Great job man 👏. Thank you. I'll recommend Abraham Khalel anytime. Looking forward to booking my next trip 💯.

Excellent customer service very polite thank you

Travelling Experience
I received good service from Ibrahim. The airline offer quality service. Their food is excellent.

I received a good service from Abraham. He did all he can to source out a good flight for me when the one originally booked had a glitch. Abraham was respectful and calm. I have used Travel and Tickets before and had no problems with them. I hope it stays that way.

Abraham was very helpful and took his time to get me the tickets I wanted. I was very skeptical from the beginning but he put my mind at rest.

Yet to board the flight and will write another review after my holiday.

The agent - Abraham Khalel was very helpful throughout the booking process.

I m very happy with your service
Abraham and I appreciate 🙏 every thing thanks

Great customer care by Mr. Abraham Khalel. Really spent time on the phone sourcing out best bargain tickets for me and my family.Thanks

Abraham was very kind and helpful to get me a reasonable ticket price.

I received an excellent service from Mr Abraham Khalel, fantastic personal service, quick responses, and helpfulness in planning my trip. For a user-friendly booking experience with a variety of options, TravelandTickets could be worth considering.

I had a great service from staff especially Sarah who gave me an excellent service. Thanks.

Miss Sarah is excellent customer support! I've asked several times to request some variations for my tickets to be purchased, which was done ASAP!! Thank you so much

This is fraud travel agent, I was trying to purchase tickets for me and children and my sisters to go Kingston Jamaica when I called I told her the date and month wish to travel, Maria told us it was £680 for each tickets, so I said I wanted to buy 6 tickets straight away, only to see that she took a deposit and not the full amount for the tickets, I call Maria back and she was very rude no Customer service skills , Maria claimed that it was a deposit, she sent us a fake reference number for British Airlines when I checked it was saying error,then she sent a email of of virgin airlines to Montego Bay airport and travel date changed and increased of flights ticket £690 ,I sent a email to her saying Maria this is the last time i am going to respond to you. Please refund me my money , No tickets were booked nor did you abide by our request with the correct flights.

Fake reference number was given to us when we checked British Airways there was nothing there and I still awaiting my £250 that I paid
Booking reference FILE number: TT-5733 I advise people not to use this airline because they are scammers and fraud updates 1/April 2024 I called the travel agency regarding my refund after 1 months of back and forth emails requesting my refund , I spoke to one of the customer service and they said I will be getting my refund in 3 days, on the 2 April I got a called from that rude Maria telling me I should remove my review are I will not get my refund, I told her I will not remove my review , this morning 3 April 2024I wake up only to see a refund of £200 in my account they still hold on to £50 saying it’s for cancellation fees when I never ask to cancel any flights , please be careful everyone don’t use this travel agent.

This company has the worse customer service especially Maria and the person that claims to be her manager Danyal. I’ve experienced the same as all the other negative reviews. Maria will promise you the rates of the tickets will stay same and all you need to pay is the £100 deposit first. She will send you tickets with the remaining balance after paying the deposit but when you are ready to pay the balance she will send you a ticket with a different airlines and higher price, claiming the rates have gone up. They also refused to take a fully payment because I was ready to make a payment earlier than they expected. When you request for a refund on the £100 deposit they will say they cant issue a refund because the airlines will penalise them. They will offer you a percentage of the refund in cash and the remainder in air miles. They will offer you the refund over the phone but when you request them to put it writing they will refuse and use delay tactics like blaming the airlines for not replying to them. I spoke to my bank about the payment I made and the bank details they sent me to transfer them the full payment. My bank warned me not to make a payment with them as they wanted me to transfer cash to them instead of making a cash payment online. Payment made to them via transfer won’t be protected and the bank won’t be able to retrieve any payments. I would advise to book tickets with trusted companies/ websites online and not with anyone that contacts you via phone. I’M VERY SURE ALL THE GOOD REVIEWS HAVE BEEN WRITTEN BY THEMSELVES. STAY AWAY FROM THIS COMPANY IF YOU DONT WANT TO LOSE MONEY. THEY ALSO GO BY ANOTHER NAME TRIPS & HOLIDAYS.

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