Honest Review ! Website is great to book flights ! Only problem was the price decreased after 15 mins after doing one booking. Asked the customer service why and they couldn’t explain. First booking... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have called the number provided and want to confirm if the agent that goes by the name Nicholas is legit. I had a funny feeling while on the phone trying to confirm baggage information. I want to ma... Toon meer
Bedrijf heeft geantwoord
Good platform and payment etc. once paid travel junction called to confirm and was a little pushy on buying a flexi ticket- otherwise great!
Bedrijf heeft geantwoord
I have had a good experience booking through travel junction . Agent were helpful and communicate well with the flight status update
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Traveljunctionus.com is an online company offering online travel products and services with an ease of few clicks to book your trip. More than thousands of customers have already booked their flights & holidays with us and benefited from our expertise, discovering economy, value for money and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque market place by delivering what our customers have asked for. We are transparent and dedicatedly working towards customers query. Our hugely experienced, loyal and friendly staff truly understand the market and your needs and our reputation has been built on long established and carefully nurtured relationships with our travel partners.
Contactgegevens
Verenigde Staten
- +1 844-223-4024
- info@traveljunctionus.com
- traveljunctionus.com
4,2
Goed
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fraud website
Fraud website
Never received the tickets after getting charges.
5 oktober 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Careful this traveljunctionus.com is…
Careful this traveljunctionus.com is fake, don't give any card information
4 oktober 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
### Beware
### Review: Beware of Scammers
I recently had a very disappointing experience with traveljunctionus that I feel compelled to share. At first, they advertised incredibly low fares that seemed too good to be true. After booking, I received an acknowledgment email, which gave me a sense of relief and excitement for my upcoming trip.
However, the joy quickly turned to frustration when I discovered that the airline had no record of my booking. When I reached out to the agency for clarification, they informed me that it was a "lottery fare." Essentially, this meant that the fare was not guaranteed, and if I wanted a legitimate booking, I’d have to pay extra. If I didn’t want to pay more, I could cancel, but I’d face cancellation charges.
This experience felt like being trapped in a scam. They lure you in with low prices, only to hit you with hidden fees and charges. I strongly advise anyone considering this agency to think twice. It’s not worth the hassle or the risk of losing your hard-earned money. Stick with reputable companies that value customer trust and transparency. Also you have to on constant watch now for credit card transactions as they have all your details. They should be banned.
1 oktober 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you.
We understand you tried to book flights with us. We haven't done any scams. We would like to bring this to your knowledge that fares are dynamic in nature and can be changed at any time by the airline. Fares, offers, and rules are subject to change without notice.
All prices displayed on our website are subject to change at any time without prior notice. Airlines and other travel suppliers may change their prices without notice. Once the promotional prices expire, then we abide by airline policies and procedures. As we both know.
Do not hesitate to email or contact me if you require further assistance. Our service team will ensure that your query will be resolved on high priority.
Once again, apologize for any inconvenience. We will wait for your reply, and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
FRAUD FRAUD FRAUD
BEWARE BEWARE! These guys are running a FRAUD website big time. Don't fall into trap of extremely low fares published on their website, it's just to trick the customer. I got into their trap and now repenting big big time. All of my credit card, date of birth, home address information is sitting with them which I suspect they can now sell to FRAUDSTERS.
BEWARE !!
25 september 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it
.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Traveljuctionus is a group of…
Traveljuctionus is a group of professional scammers. They are not under the US Department of Transportation. They deceived customers by offering fake promotions. They will take all your money. Be alert!
The authorities should shut them down and put them behind bars. They know how to counterattack of cheated customers' reviews. Horrible scammers!
21 september 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it
.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
does not even deserve one star
does not even deserve one star.
please stay away from this company.
21 september 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Nice talking to the customer agent
18 september 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.
We look forward to welcoming you back again.
Thanks and Regards,
Customer Relations Team
DO NOT TRUST THIS COMPANY
DO NOT TRUST THIS COMPANY! I purchased a round trip flight for a set rate. They later called me to say I owed them twice as much for the flight and then WOULD NOT RETURN MONEY WHEN I DIDN"T ACCEPT! THIS IS A SCAM COMPANY! Their off-shore customer service person was not helpful, didn't care and hardly spoke english. Terrible experience!
18 september 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
What should I say... never again!
What should I say... Flight was shown for 112Dollar, I got and acknowledgement and they charged for it. Then they called and say that the flight is 2x in price, no other option - for this money I dont want to have it. No way to get my money back, they blackmail me to pay more then they showed and acknowledge. Would never ever book here again, be carefully to spent money!
16 september 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
I more kind of Spam, ask more money after sending booking conformation
I more kind of Spam, they offered the flight ticket on one price and charged the card. Call us back in 30 mins and ask for $150 more for same flight. On request didn't gave us refund of the original flight booking. I end up in paying $150 more and wasted 3 hrs with agent. Its Spam stay away.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
I recieved the e ticket but I still…
I recieved the e ticket but I still have to pay for the seats, so my service is incomplete. If I am charged $256 for you to book something i could have booked myself and I could have saved another $150, I was scammed.
8 september 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van Traveljunctionus
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Antwoord van Traveljunctionus
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
This Agency is a Scam! Bait and Switch!
This agency is a scam! I booked for one itinerary and pricing that was better than anything else I found online. I was then later called moments after booking saying that it wasn't available. I was made to pay more than $120 over the EXACT same flight itinerary I could have booked myself! It was a bait and switch! Canceling would have costed me $150! I will NEVER book with this company again!
30 augustus 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Antwoord van Traveljunctionus
Dear Passenger,
We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.
We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.
Thanks and Regards,
Customer Relations Team
Antwoord van Traveljunctionus
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
scam
They sold me a round trip ticket only to find out the 2nd leg was not available and it was going to be another $250/person
Booking #HP642332
25 augustus 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We sincerely apologize for the inconvenience caused. This is not the kind of service we intend to deliver.
We give you assurance that our customers are top priority and we strive to deliver on the best services within our capabilities.
However, your feedback has been assigned to our dedicated customer service team and they will try to mitigate your experience.
Thanks and Regards,
Customer Relations Team
Easy to use and book flight
Easy to use and book flight. Good price
21 augustus 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Very helpful
Very helpful. Quick response and cheap flights
14 augustus 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
THESE PEOPLE ARE A SCAM!
THESE PEOPLE ARE A SCAM!! BOOKED MY FLIGHT AND HAD TO CALL THEM TO GET THE CONFIRMATION JUST FOR THEM TO TELL ME IT IS GOING TO BE $500 MORE THAN THEY ORIGINALLY CHARGED ME. THE MAN WAS SO RUDE AND CARELY SPOKE ANY ENGLISH AND TOLD ME TO GET OVER IT AND CALL MY BANK TO FILE FRAUD IF I WANTED AND THEN HUNG UP ON ME!!! WORST EXPERIENCE AND STAY FAR FAR AWAY FROM THIS COMPANY!!!!!!
13 augustus 2024
Review zonder uitnodiging
Antwoord van Traveljunctionus
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.