Traveljunctionus Reviews 

2.125
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Honest Review ! Website is great to book flights ! Only problem was the price decreased after 15 mins after doing one booking. Asked the customer service why and they couldn’t explain. First booking... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have called the number provided and want to confirm if the agent that goes by the name Nicholas is legit. I had a funny feeling while on the phone trying to confirm baggage information. I want to ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good platform and payment etc. once paid travel junction called to confirm and was a little pushy on buying a flexi ticket- otherwise great!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had a good experience booking through travel junction . Agent were helpful and communicate well with the flight status update

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Traveljunctionus.com is an online company offering online travel products and services with an ease of few clicks to book your trip. More than thousands of customers have already booked their flights & holidays with us and benefited from our expertise, discovering economy, value for money and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque market place by delivering what our customers have asked for. We are transparent and dedicatedly working towards customers query. Our hugely experienced, loyal and friendly staff truly understand the market and your needs and our reputation has been built on long established and carefully nurtured relationships with our travel partners.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(2.125)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

smooth experience to book ticket

12 augustus 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Simple to use

10 augustus 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

My trip was a joke with Travel junction…

My trip was a joke with Travel junction Not a very reputable company to use for any travel trips and I did regret booking with them, stay far away from Travel junction. TJ book my tickets the day of my departure and return, and they also notify me the confirmation numbers hours before the day of each flight. A piece of advice DO NOT USE THEM. They are the worst company and very dishonest bottom line.

10 augustus 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

It was easy to book the tickets and…

It was easy to book the tickets and very understandable.

7 augustus 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

I’m happy with price

I’m happy with price

1 augustus 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Scam , run away

Wouldn't recommend. Booked a round trip flight online for 560$. After calling in to confirm my info, I was told that they Booked my departing flight. But my returning flight had no availability, unless I upgrad. The new price is 1200$. They refused to cancel my departing flight. I booked both fligh together for a reason and going through the dispute now with my bank.
If it sounds too good to be true, it is too good to be true.
Reference # XP635272

29 juli 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

HORRIBLE EXPERIENCE

HORRIBLE EXPERIENCE. Avoid using them at all cost. Definitely not worth the hassle just to save a few bucks.
I booked my tickets but never got my confirmation until days later after continuing to follow up. They charged me right away and didn’t give me my ticket. I called them and they put me on hold for 2HOURS while claiming that it’ll only take them a couple of minutes to pull up my booking details. I will NEVER use the company again. I wish I never did. You’ve been warned.

26 juli 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

misleading and seems to be a classic bait-and-switch tactic

I am writing to express my dissatisfaction with the recent experience I had with your company. On 5/24/2024, I reserved three tickets (Reference Number XP615333) for a flight that was advertised at a certain price on your website. Shortly after, I received a call from your representative who informed me that the tickets were no longer available at the advertised price and that the only option would be to pay an additional $300 per passenger, totaling an extra $900.

I requested to cancel my reservation immediately upon hearing this, as the price was beyond my budget. However, I was informed that canceling the reservation would incur a charge of $125 per passenger, amounting to $375, even though I had not yet received the tickets.

This practice is misleading and seems to be a classic bait-and-switch tactic. To add to my frustration, I was able to book the same flight at the originally advertised price through another agent within minutes of canceling with your company.

I request a full refund of the $375 cancellation fee as I feel it was unfairly imposed under deceptive circumstances. Unfortunately, I did not hear back from Traveljunctionus. I strongly advise against purchasing tickets from them.

24 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

This is a bait and switch company

This is a bait and switch company. I just bought a ticket for my wife and later said that they can't honor that price anymore. Advertise price was $599 and went up to $999. I have to pay a $125 cancellation fee if I wanted to cancel it.

15 juli 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

SCAM Bait and switch

SCAM Bait and switch. They called after five minutes of order going thru claiming they can't honor the price and demanded an extra $400.00, then when I said no, they wanted to make it a one way instead of round trip. Then they wanted to charge for cancellation wanting to get me to say the words. They are scammer crooks.
Any review that says it went smooth is false, my aunt just had the same experience.

12 juli 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

scam ,fake prices fare website

fake ,scam website its nightmare dont book the price will be change and they will ask you more money to buy another ticket or another dates or take cancellation fee 200$ be aware dont loose money or your time with this website stay away its fake prices of the tickets they will tell you the price offer is no longer avaliabe

10 juli 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Realmente esto podría considerase como…

Realmente esto podría considerase como una estafa.
Acabo de comprar unos pasajes de ATL-DCA ida y vuelta los compré en esta web a un precio, luego me mandaron un correo con la reservacion y todo parecía normal luego me llamaron para decirme que ya no estaban disponibles esos precios y que tendría que pagar mas casi el doble, lo curioso es que los mismos pasajes comprandolos directamente en la aereolina salian mas baratos que la oferta que me estaban ofreciendo. Después de casi 40 minutos de hablar por teléfono pedí hablar con un supervisor y me hicieron esperar otros 20 minutos mas para finalmente decirme que el supervisor estaba ocupado y que luego me iban a llamar en un plazo de 2 a 3 horas. Pedi que cancelaran mi reservación ya que no habían cumplido con mi reservacion y me dijeron que por politicas de la empresa y por el tipo de compra no podia cancelar. llamare a mi banco para que no paguen esa transacción. No recomiendo para nada esta pagina no es para nada seria.

6 juli 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Scammers.😡😡😡😡😡

29 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Nice talking to the agent

Nice talking to the agent

27 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

First time using

First time using, definitely going to use it again, Great service, prompt response excellent service by Sam miller

26 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Was lovely talking to the agent

Was lovely talking to the agent. Great service with everything

25 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team


Beoordeeld met 5 van de 5 sterren

Happy with prices

Happy with prices
Brilliant service agent samiller very helpful

25 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

I booked three international tickets…

I booked three international tickets and wanted to cancel right away I called them and I was told there will be $65 cancellation fee per ticket. when I told them about the free cancellation if occurred within 24 hours and that even the tickets were not issued yet meaning there was no confirmation from the airlines with PNRs they said the fees will apply no matter what. highly not recommended website.

22 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great experience talking to customer…

Great experience talking to customer service team

13 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Easy Travel

Thank you travel junction for making my travel easy

2 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

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