Traveljunctionus Reviews 

2.125
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Honest Review ! Website is great to book flights ! Only problem was the price decreased after 15 mins after doing one booking. Asked the customer service why and they couldn’t explain. First booking... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I have called the number provided and want to confirm if the agent that goes by the name Nicholas is legit. I had a funny feeling while on the phone trying to confirm baggage information. I want to ma... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good platform and payment etc. once paid travel junction called to confirm and was a little pushy on buying a flexi ticket- otherwise great!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had a good experience booking through travel junction . Agent were helpful and communicate well with the flight status update

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Traveljunctionus.com is an online company offering online travel products and services with an ease of few clicks to book your trip. More than thousands of customers have already booked their flights & holidays with us and benefited from our expertise, discovering economy, value for money and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque market place by delivering what our customers have asked for. We are transparent and dedicatedly working towards customers query. Our hugely experienced, loyal and friendly staff truly understand the market and your needs and our reputation has been built on long established and carefully nurtured relationships with our travel partners.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(2.125)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sam was very friendly and professional.

7 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Verry happy with price

1 juni 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

These guys are con artists

These guys are con artists. Their website initially showed me a trip priced about 10% less than the same flight on the original website, which I purchased. Shortly after, someone with an Indian accent called and informed me that the flight was no longer available, and I would need to pay almost 20% more for the same ticket to keep my flight. I requested to cancel the ticket since they could not provide the service, but the representative refused, claiming the ticket was non-refundable.

Long story short, I ended up paying not only 20% over the original price, but they also charged me an additional fee they claimed were taxes. In reality, it was an extra charge on top of the flight price specifically for their website (traveljunctionus.com), and it appeared exactly as such on my credit card statement.

Save yourself the hassle and DO NOT BUY ANY SERVICES ON THIS WEBSITE. THIS IS A FRAUDULENT WEBSITE.

30 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

is a big Fraud

is a big Fraud,
Be careful stay away from this website / company
first you will book a flight with lower price ,
then they will call you and tell you
One way was confirmed and another way is stand by and can not confirmed, too many people are on the waiting list, we need to change flight class and price which ended up $1000 more expensive than the first fee paid.
He old me that , I can not cancel ticket as well.
so 🔥got stock!!!!
The final price was almost $ 500 more expensive than the actual price on Qatar Airlines website!!!!

They asked me to authorize almost $500 for TAX , but
they actually charged it for themselves and it was extra charge on the ticket and was not TAX
The agent told me this is routine for them,

#update 5/31,
So far no response, no follow-up from the company

27 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

I booked a flight from LA to Havana…

I booked a flight from LA to Havana roundrip for $358. Travel Junction sent me confirmation for the outbound and return flights.
I called them to confirm.
The agent told me that this was just a "travel reservation" and that I could not get the flights that I wanted. He tried to charge me an additional $317. After arguing with him, he said that my card had not been charged. I hope this is the case. BAIT AND SWITCH.

27 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Quick and easy to use

Quick and easy to use, cheap flights, friendly staff

24 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

It was great

It was great

22 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

great experience

I did not face with any trouble. and service was great

21 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great prices

Great prices. Received E-ticket instantly! Fully recommend using the service

11 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Great customer service and cost…

Great customer service and cost effective!

3 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Good price and good experience with the…

Good price and good experience with the platform

4 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Is great company ..

3 mei 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

I have had a good experience booking…

I have had a good experience booking through travel junction . Agent were helpful and communicate well with the flight status update

19 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Happy with price

30 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

kind and humble

kind and humble

30 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Worst company and please tell me how to…

Worst company and please tell me how to ban this company. They cheating all people and need to block from airline booking . Chris and team all cheaters and lost 5.5k. Worst company don’t book this f☝️looter payback my money and don’t show you are genuine in social media with reply.pay my money

22 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 1 van de 5 sterren

Complete scam

Complete scam, false advertising, bad practice. I feel trapped....advertise one price, I go on to complete booking, enter payment info, get a reference and itinerary ( their booking reference, not airline booking code ). Then i get a call that i need to pay an additional astronomical amount! I'm afraid i will get charged or pay a fee for their cunning practices. Makes a good prank except costs you dollars....

27 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Wonderful talking to Sam customer…

Wonderful talking to Sam customer service agent

27 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Good Price and great customer service…

Good Price and great customer service by Sam!

26 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Beoordeeld met 5 van de 5 sterren

Amazing response from Sam

26 april 2024
Review zonder uitnodiging
Logo Traveljunctionus

Antwoord van Traveljunctionus

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

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