Excellent service, delivered my trees really quickly despite the Christmas rush. I can now (September) say that those Silver Birch have settled in really well and we're really pleased with their qual... Toon meer
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Lees wat reviewers zeggen
I viewed Trees Direct website to research a Ginko tree. I found one to order and paid in the usual way. Then I heard nothing until one day a tree arrived. It has flourished in its current position and... Toon meer
Having tracked down a genuine Gelder Rose which is not a roseum, so we will get the full wildlife benefit, despatched Monday, delivered today Wednesday. I opened the box expecting a dry tree, but no i... Toon meer
Bedrijf heeft geantwoord
The hazel trees I ordered were just what I wanted: multi-stem, healthy, not so big that they make planting difficult but chest high and having immediate impact. They were packed nicely and delivered... Toon meer
Bedrijfsgegevens
Over Trees Direct Ltd
Geschreven door het bedrijf
Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.
From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.
We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.
Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.
Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.
Contactgegevens
SY8 2JN, Bromfield, Verenigd Koninkrijk
- 01584 878878
- info@treesdirect.co.uk
- treesdirect.co.uk
4,5
Uitstekend
232 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Tree good /delivery bad
18 mei 2026
Antwoord van Trees Direct Ltd
Hi Helena, thank you for leaving us a review! We're so pleased you are happy with your tree!
Regarding your delivery, we're sorry to hear you weren't pleased with the service. You placed your order on Wed 13th May, we packed up and dispatched your tree with our external couriers on Mon 18th May. It was delivered to you on Wed 20th May - 7 days after ordering. We don't like sending our trees out over the weekend as we don't like them sitting in a warehouse somewhere as it increases the risk of damage or loss! However, we do pride ourselves on quick delivery times, always aiming for delivery within 5-7 working days!
In future, if you feel dissatisfied with the delivery service, please do get in touch with us.
Thank you! Trees Direct Family :) 💚
Great company the tree arrived in quick…
Great company the tree arrived in quick time is very healthy and now planted in my garden, looking good 😊
9 april 2026
Antwoord van Trees Direct Ltd
Hi Helen,
Thank you so much for your 5* review! We're so pleased to hear that you're pleased with your tree 🌳 - Trees Direct Family
Good quality mulberry tree
The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the service provided.
31 maart 2026
Antwoord van Trees Direct Ltd
Hi Richard, thank you for your 5* review! We're all so pleased to hear that you are happy with the service you received and your Mulberry tree. We hope it flourishes for you! - Trees Direct Family💚
Dead on arrival ??
we believe the tree is dead, planted as instructed but to date no sign of life.
31 maart 2026
Antwoord van Trees Direct Ltd
Hi Penny,
Your order was a young Bare Root tree and was only delivered to you three weeks ago. We'd recommend all of our customers to wait until later in the summer to see proper progress on a Bare Root tree. Especially in regards to Copper Beech as these are historically late developers.
Please do get in touch if you have any questions! If your Copper Beech is still not looking well in June/July, please don't hesitate to get in touch with us. We're always happy to talk to our customers and help them as best we can!
Thank you,
Trees Direct Family
Antwoord van Trees Direct Ltd
Hello Joan, thank you for your 5* review! So pleased to hear you're happy with the trees🌳 - Trees Direct Family
Exceptional service and sound advice…
Exceptional service and sound advice from family business.Excellent specimen lime tree very quickly delivered and carefully packed.
Thank you very much.
Sally Rossiter
19 maart 2026
Antwoord van Trees Direct Ltd
Hi Sally, thanks so much for the 5* review! As a small, family business, hearing reviews like this really makes our day. It's so nice to hear our service and products are valued! Good luck with your tree💚 - Trees Direct Family
So impressed
After lots of online research into trees I came across this company quite late on and they had everything I was after and for a reasonable price. I liked the fact they were a British family company. So I placed the order. It came just a couple of days later, which was very quick. The trees were well packaged and in great condition. We got them planted a couple of days later - they were in pots so there was no urgent rush to plant them same day - and they are now growing well and starting to open their leaves. I would definitely recommend this company and will be using them again.
19 maart 2026
Antwoord van Trees Direct Ltd
Hello Anne, thank you so much for your 5* review! We are indeed a small family company from South Shropshire and we try our best to keep our prices competitive and friendly! So pleased to hear you'd order from us again :) - Trees Direct Family
Antwoord van Trees Direct Ltd
Hi Katie, thanks for your 5* review! We are all super grateful💚 - Trees Direct Family
Antwoord van Trees Direct Ltd
Hi Kathy, thanks for your 5* review! We really appreciate it🌲 - Trees Direct Family
Very pleased with my trees
Very pleased with my trees. Well packaged and delivered. Good quality plants with well developed roots. They look good planted.
19 maart 2026
Antwoord van Trees Direct Ltd
Hi, thank you for your 4* review! We really appreciate it🌳 - Trees Direct Family
Excellent customer service from Trees Direct.
I recieved excellent service from the team at Trees Direct when ordering a Silver Birch for my garden. I phoned with a few queries and the person I spoke to was knowledgeable and very helpful. I recieved the tree within two days of ordering, which arrived well packaged and in very good condition. I must mention that a second tree was dispatched in error and having spoken with Diana to let her know, she very kindly let me keep this tree also, which I've now planted out with the other Silver Birch.This company were a pleasure to deal with and definitely went above and beyond, I would most definitely use again. I am more than happy to recommend and give a 5☆ rating.
23 maart 2026
Antwoord van Trees Direct Ltd
Hi Chris, thank you so much for your 5* review! We do hope you enjoy your Silver Birch trees and so pleased to know you're pleased with our services💚 - Trees Direct Family
Antwoord van Trees Direct Ltd
Hi JT, thanks so much for your 5* review! We're glad you're happy with the service🌳 - Trees Direct Family
Great service.
Great service. Organised overnight delivery hassle free. Well packaged. Super healthy trees. Recommended. They know what they are doing!
19 maart 2026
Antwoord van Trees Direct Ltd
Hi Mauve, thank you for your 5* review!💚 - Trees Direct Family
Bare Root Hawthorn Tree
Good size bare root tree delivered quickly in very secure packaging. Planted on the day of delivery as per instructions. No sign of "life" yet but it's early days. Hoping it will thrive.
12 maart 2026
Antwoord van Trees Direct Ltd
Hi Cheryl, thank you so much for the 5* review! We're so pleased to hear you're happy with your Hawthorn tree🌳 - Trees Direct Family
Excellent service
Excellent service, quick shipping and a good sized, healthy tree. Its now in the ground and will hopefully flourish.
12 maart 2026
Antwoord van Trees Direct Ltd
Hi Jay, thank you for your 5* review! We're so pleased to hear you're happy with your tree💚 - Trees Direct Family
Easy to navigate and well informed web…
Easy to navigate and well informed web site. Prompt delivery.
12 maart 2026
Antwoord van Trees Direct Ltd
Hi Lan, thank you for your 4* review! Everyone here at Trees Direct really appreciates it and we're glad to hear that our website is easy to navigate 🌳 - Trees Direct Family
Quick delivery well packaged
12 maart 2026
Antwoord van Trees Direct Ltd
Hi Julie, thanks so much for your 5* review! We really appreciate this!💚 - Trees Direct Family
Nothing like as described
Nothing like as described! Hardly a mature tree basically just a stick
11 maart 2026
Antwoord van Trees Direct Ltd
Hi Colin, I'm so sorry you were disappointed. This is the first we're hearing of this, next time please do get in contact with us so we can sort this out directly. In regard to the tree itself, without seeing the tree ourselves we can make no comment. It it still winter, so most of our trees do look like sticks and are very bare. Of course, if you are not happy, please do get in touch with us directly at 01584 878878 or info@treesdirect.co.uk and we will see how we can best sort the situation out.
Good Website.Easy to Order.Arrived…
Good Website.Easy to Order.Arrived ahead of schedule in good condition.Delivery time and date advised by courier.
3 maart 2026
Antwoord van Trees Direct Ltd
Hi Mr Clarke, thank you for your 5* review! We're so pleased to hear you are pleased with the service you received💚 - Trees Direct Family
Excellent tree
I ordered a copper beech tree, which arrived a few days later. It was slightly taller than described (which is excellent) and very well packaged. I ordered a pot-grown tree, as it's getting late in the season for bare-root, and the tree had clearly been grown in the pot, not dumped in it immediately prior to shipping. For £35, it was very good value, and I will certainly use Trees Direct Ltd again.
2 maart 2026
Antwoord van Trees Direct Ltd
Hi Robert, thanks so much for your 5* review! We are so pleased to hear you're happy with us as a business and your tree, too! 💚- Trees Direct Family
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