Trees Direct Ltd Reviews 

232
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service, delivered my trees really quickly despite the Christmas rush. I can now (September) say that those Silver Birch have settled in really well and we're really pleased with their qual... Toon meer

Beoordeeld met 5 van de 5 sterren

I viewed Trees Direct website to research a Ginko tree. I found one to order and paid in the usual way. Then I heard nothing until one day a tree arrived. It has flourished in its current position and... Toon meer

Beoordeeld met 5 van de 5 sterren

Having tracked down a genuine Gelder Rose which is not a roseum, so we will get the full wildlife benefit, despatched Monday, delivered today Wednesday. I opened the box expecting a dry tree, but no i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The hazel trees I ordered were just what I wanted: multi-stem, healthy, not so big that they make planting difficult but chest high and having immediate impact. They were packed nicely and delivered... Toon meer

Bedrijfsgegevens

  1. Kwekerij
  2. ook in
  3. Boomkwekerij
  4. Plantengroothandel
  5. Tuincentrum

Over Trees Direct Ltd

Geschreven door het bedrijf

Last Chance Summer Sale

Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.

From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.

We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.

Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.

Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.

Visit our website


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

232 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(232)

94 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I can honestly say this was the best…

I can honestly say this was the best buying experience o had in years
The website (or my lack of tech ability) didn’t complete my payment, however the lovely owner of the business personally reached out to see if I wished to receive the tree I had ordered
Thank you so very much
I plant a tree on my allotment every year to mark the passing of my Dad
It brings me joy and the service received was second to none
Thanks guys

12 januari 2026
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Good morning Claire, thank you for your lovely 5* review! We're so glad you enjoyed your experience, it means so much to us 💚 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

A birthday gift

The two trees I ordered as a gift were delivered on
time,and in good order, very well packed.

12 januari 2026
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Antwoord van Trees Direct Ltd

Hello Clive, thank you so much for your 5* review! We're so glad your trees arrived in time💚 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Reliable quality & service

I can always rely on Trees Direct to provide top quality gifts and excellent service..

7 januari 2026
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Antwoord van Trees Direct Ltd

Hi Mrs Beard, thank you so much for your 5* review! We're so grateful for your continued support💚 - Trees Direct Family

Beoordeeld met 4 van de 5 sterren

good product

the tree was shipped promptly and looks good

6 januari 2026
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Antwoord van Trees Direct Ltd

Hi Frank, thank you so much for your 4* review! We're so glad you're happy with your tree💚 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Delivered on time and although the…

Delivered on time and although the recipient not a gardener has a very green fingered neighbour who is caring for the roses.
Thank you

15 december 2025
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Antwoord van Trees Direct Ltd

Hi Mair, we really appreciate you taking the time to leave us a 5* review! We all appreciate it so much 💚 If the recipient ever needs any advice, do let her know she can get in touch with us or take a look at our 'Advice & Guides' page on website for some extra tips and tricks!💻 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

I am very happy about the plant…

I am very happy about the plant received. It looks healthy and substantial which is not always happen via online purchase..A little beyond my expectations 😊

16 december 2025
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Antwoord van Trees Direct Ltd

Hi Alice, thank you so much for the 5* review - everyone here at Trees Direct says a big thank you! We're so glad your Camellia and our little family business has succeeded your expectations💚 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Delivered on time. Tree in great condition. Was ordered as a gift and recipient was delighted.

9 december 2025
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Antwoord van Trees Direct Ltd

Hi John, we're so glad we ticked all the boxes for you! Thank you for your 5* review 💚 Glad to know you're recipient loves their Scots Pine as much as we do🌲 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Tree arrived on time

Tree arrived on time, in good ondition.

5 december 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Hi Bryan, everyone at Trees Direct says a big thank you for your 5* review! We love to take great care of all of our trees 💚 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

The tree arrived promptly and in good…

The tree arrived promptly and in good condition, we await the spring to see how it grows

4 december 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Hi Lalage, thank you so much for your 5* review - it's so appreciated by us here at Trees Direct! If you need any advice on how to keep good care of your tree, do get in touch or take a look at our 'Advice & Guides' page on our website💻 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Beautiful camellia for a Xmas present

Beautiful camellia for a Xmas present. Lovely gift and so timely/no dramas! Thank you and good luck with your continued business!

11 december 2025
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Antwoord van Trees Direct Ltd

Hi Emma, thank you so much for your 5* review and kind words! In the chaos of Christmas, we're so glad your camellia arrived safely 🌸 - Trees Direct Family

Beoordeeld met 4 van de 5 sterren

Quick and easy service

Quick and easy service. Plant was healthy looking with several good strong stems, if a bit shorter than described. However as sambucus are fast growers I'm not too worried. I would buy from here again

10 december 2025
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Antwoord van Trees Direct Ltd

Hi Penelope, so glad to hear you'd purchase from us again! Thank you for your review. If you would like any advice, please do not hesitate to get in touch or take a look at our 'Advice & Guides' page on our website 💻 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Reliable Service

Easy to order and very nice gentleman rang to make sure I was ready to receive my trees. They came carefully packaged and with clear instructions

10 december 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Hi Karen, thank you for taking the time to leave us a 5* star review! We like to take great care of our trees and our customers here at Trees Direct and really appreciate your review😁- Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Good communications

Good communications

9 december 2025
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Antwoord van Trees Direct Ltd

Hi Rodger, we take a lot of pride in our customer service so this 5* review means so much to us! Thank you🌳 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Tree arrived promptly and was well…

Tree arrived promptly and was well packed, the tree was in good condition and looks very healthy.

9 december 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Hi G&H Ltd, thank you so much for your 5* star review! The family here at Trees Direct really appreciate it. We're so pleased your happy with your trees🌲- Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Delighted with the quality of the two…

Delighted with the quality of the two trees I ordered

26 november 2025
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Antwoord van Trees Direct Ltd

SD Taylor, we'd like to say a big thank you from our team for your 5* review! We're so happy to find that you're pleased with your Cherry trees🌳 - Trees Direct Family

Beoordeeld met 5 van de 5 sterren

Fast

Fast, efficient service, 24 hr delivery. Can't get better than that!

26 november 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Thanks so much for taking the time to leave us a 5* review, we're delighted to hear you were pleased with our service! - Trees Direct

Beoordeeld met 5 van de 5 sterren

good strong tree ,quick service,and…

good strong tree ,quick service,and pleasant to deal with.

26 november 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Hi Michael, thank you for your 5* review. We're pleased to see you're happy with your new tree! - Trees Direct

Beoordeeld met 3 van de 5 sterren

Comms was not so good

Comms was not so good. Had to call them after not receiving any reply to emails on 2 occasions. And overall value for money not as good as other sites.

24 november 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Hi JTS, We're so sorry to hear you had some issues with getting through to us. We're a very small family-run team here and unfortunately, it can be hard to get back to people as soon as we would like. We hope that everything is all sorted for you now but if there are any issues please do reach out - Trees Direct

Beoordeeld met 5 van de 5 sterren

Excellent quality trees

Like to use this company as they are local to me. This is my second order and both times, the trees have been of excellent quality and delivered in the time frame I specified. Would recommend.

11 november 2025
Logo Trees Direct Ltd

Antwoord van Trees Direct Ltd

Hi Marie, thanks for taking the time to leave us such a kind review we're thrilled to hear you've been happy with your trees from us. - Trees Direct

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