TripCity Reviews 

Unsafe Rental – Family Left Stranded
I rented a vehicle from Already King’s LLC through Trip City.
During my trip, the vehicle became unsafe and required repair. I was traveling with children and multiple car seats, making this situation even more serious. The issue was not properly disclosed or resolved in a timely manner.

I was stranded since Thursday of last week, and the vehicle just got repaired Wednesday of the next week. I have not received my refund or any compensation. My grandson developed a high fever whilenwe were stranded for a week.

The communication has been unprofessional, and there has been no accountability for the hardship caused.
I cannot recommend this company based on my experience.

Very professional and has great soft skills!

Great person , easy to talk to understood everything Very Well and handled it Accordingly in a professional and fast manner We need more Diego’s !!!!!!!

Darian Was a big help wasn’t gonna use trip city anymore due to the bad experience I received from an owner of a vehicle but Darian came to the rescue and fixed this issue!! Now I feel comfortable to rent again from TripCity!!

Diego was an amazing representative. I felt appreciated and valuable when asking questions and hoping for solutions. Diego provided me with premier service, helping me find solutions to my booking that have a couple hiccups to overcome. In all of my years of dealing with customer service agents, I've never felt more fortunate to have someone like Diego help me. Promote that guy immediately!!!
Mr. Ervin Martinez

I recently called Trip City and had an excellent experience with Darrian. He answered all my questions and was very helpful and professional throughout our conversation. Great customer service!

The whole experience was so effortless and left me feeling even better about using Trip City in the future. Their team was very helpful and made us have the best experience.

Darian was exceptional as he made the process so simple for my business. I would 100% trust Darian in the future and look forward to doing more business with him.

I really enjoyed talking with Tony he broke down and explained everything to me about the new sales tax and I really appreciated him for that because I had no idea the trip City was doing a sales tax but I understand the sales tax because Tripp city is growing and I am a happy to be a part of the trip City family and to see how well Tripp city is growing. I also like the mannerism of Tony he was very polite very professional very understanding and very patient. These are the type of people that I love to deal with when I call into a business Tony was very great keep him on your team you don't get great people like this.

The customer service was excellent like always!

Trip City Cars exceeded my expectations. The booking process was easy, the vehicle was clean and comfortable, and the driver was professional, punctual, and courteous. Everything ran smoothly and stress-free, which made the trip so much better.

I truly appreciated the reliability and attention to detail it’s clear they care about their customers. I would absolutely recommend Trip City Cars to anyone looking for dependable, high-quality transportation and will definitely be using them again! Thank you Darian Beck !!!

HyreCar 2.0 basically. The same garbage car owners have switched to this website, along with their lemon cars... Plus no phone app for this website. If I could I'd give it no stars. If you live in Baltimore Avoid at all costs. iDriveLLC/Josh is a scammer.

Very courteous and answered every question specifically

Andre was great. He was able
To resolve My issue and is very knowledgeable.

Had a great experience. Was able to connect with someone right away. Make my trip easier and stress free. Wound definitely recommend trip city in the future.

Everyone was very helpful and answered any question I had with a smile. I will definitely be using you guys again and telling more people about it!! Thank you!!

Diego was very helpful and professional with my concerns. He is a true asset to your company.

Greg