Truck Parking Club Reviews 

Best place to park if your in the Louisville area. Very convenient location with an easy in and out. Nobody bothers you, very peaceful, restaurants, hotels and truck stop nearby and the gentlemen who owns it is a retired truck driver of 42 years, very understandable gentlemen who helped me out of a tight spot when I needed it the most. I was tight on cash till payday and he not only went out if his way to help me but gave me a free day of parking all together, awesome guy. Only place I will park when coming to this area.

My experience with truck parking club has been amazing! Kim is exceptional and provides awesome customer service, attention to detail and excellent assistance if needed. I’ve been a member for many months and I would recommend joining the club to all.

I had an issue with booking sent an email, Got a call from Robert, And he was very helpful. Thank you Robert you’re awesome.

Robert gave me a call and was very informative and polite on the phone. Will be looking into the information that he both said and sent to me.

I just spoke with Robert very helpful, explained how the parking works and he also helped me locate a parking area. I highly recommend Truck Parking Club

My experience with Truck Parking has been great. Kim was very helpful when I needed assistance.

Kym was absolutely wonderful. She is a great help. Thank you very much, Kym.

Kim is the Greatest ✅✅
Truck parking club is lit !

The whole experience from the start was great i spoke with a customer representative named kim she was the sweetest woman and very helpful with the process which i also became a member with great perks and reasonable prices. Thank you truck parking club for solving my parking problems in my new home area of saint cloud fl

This app is a lifesaver! Excellent service and Kim was wonderful! Would definitely recommend using Truck Parking Club.

I encountered difficulties understanding the operations of the truck parking club, so I decided to reach out for assistance. Kim, an employee at the club, promptly returned my message with a phone call, during which she provided me with comprehensive details about the club's functions and benefits. Her support was invaluable, and I appreciate her willingness to help clarify my questions. Thank you, Kim, for your assistance.

I had the pleasure of speaking with Robert. He was very knowledgeable and professional during our call. He was able to identify the problem and walk me through the process. Thank you Robert for all you do.

1-Star Review – Truck Parking Club (1249 Byberry Rd, Philadelphia, PA)

I booked and paid for a truck + trailer parking space here late at night and arrived within 30 minutes. What I walked into was completely unacceptable and nothing like what’s advertised.

First off, this is NOT a legitimate truck parking facility. It’s an unorganized dirt lot/junk yard with massive potholes, standing water everywhere, debris, and random trailers and equipment scattered with no structure.

There were ZERO usable parking spaces available.
The listing shows organized “green highlighted” areas and clear parking layout, but in reality everything is parked wherever. There was no room to maneuver, no way to safely turn around, and absolutely no actual space for a truck with a 36’ enclosed trailer.

Now here’s another major issue:
They advertise this as a gated, secured location with a gate code — that is completely false.
• The gate I entered through was already open
• No gate code was required or provided
• No security, no control, no enforcement

So not only is the lot misrepresented, it’s also not secure at all, which is a huge concern when you’re hauling equipment or cargo.

When I contacted them while on-site:
• They insisted there were “spots available” (there were not)
• Told me to park on the shoulder at the entrance (unsafe and not what I paid for)
• Refused to come out and actually show a space
• Provided no real support despite the situation

I had no choice but to leave and find parking elsewhere. I never used the space, yet they still charged me $40 and hide behind a “non-refundable” policy.

Let’s be clear:
• This is false advertising
• The photos and layout do NOT match reality
• The “secured gated access” is misleading at best
• The lot is poorly maintained and not suitable for actual truck parking
• Customer service is unhelpful when it matters

If you’re a driver, especially at night, avoid this place. You’ll waste time, deal with unsafe conditions, and risk being stuck with no options.

I will be disputing this charge and reporting this listing because this is not an accurate or honest representation of what’s being sold.

Kim was great

If I could give zero stars I would. Got charged for overage and arrears from the location in Rocky Ford, CO all while my trailer has been at my yard for 6 days. Got contacted by some dude called Wolfgang who was absolutely worthless!! I got cheated out of money and got told there is nothing that can be done!!! Talk about shady as hell business practices!! I DO NOT RECOMMEND THESE SCAM ARTISTS AT ALL!!

Kim was amazing she helped me tremendously with my stay in ohio

It’s convenient and close to home and when there’s a problem they are on it especially ms Kim she is awesome!!!

Great experience working with Truck Parking Club.

I needed help setting up our company under their Organization feature to manage multiple drivers and bookings, and Andre walked me through everything step by step. He was responsive, knowledgeable, and made sure we were set up correctly.

The platform itself is straightforward once configured and gives us a much better way to manage parking and payments centrally instead of handling everything individually.

Customer service made the difference here. Appreciate the support.

Great service to use for parking, and helps me get home knowing I have an available parking space in a safe and secured environment. I look forward to keep doing business with the company as well.

Robert with Truck Parking Club is amazing customer service representative! He responded to my email within 30 minutes and was able to walk me through several issues I was having and was able resolve them completely.
In world of automation and unable to speak with a live person. This was refreshing to talk to a professional person.