Truffleindia Reviews 

I received my order with minor follow up..received my garments and of them in good fabric and quality..

Its a fraud company. I ordered multiple things paid upfront and never received anything

HORRIBLE EXPERIENCE! DONT BUY. The fits shown on the website are different from the garment they will send you. I ordered a wide legged pant and they sent me tapered pants, claiming it looks the same. I’m expected to return it and get my money deducted as processing fee, then further deduction for COD order so all in all I just lose money by ordering from here. The customer care person is an IDIOT and doesn’t try to help you with anything. DONT TRUST anything they show you on the website, worst Indian brand to buy from. They earn money by cheating their customers, and do not provide any post-sale customer service.

I had ordered a dress from them and received it with a terrible fit and stains on the dress. I wanted to return and get a refund instead of a store credit because it was a fault on their end. When I tried contacting their customer support, they didn’t answer a single call, took 2-3 days to get respond on WhatsApp, and emails are answered quickly with irrelevant replies and an automated like response reading out their policies. They refused to refund the money to original payment method and also refused to even exchange the same dress, so after multiple tries I finally had to return the dress back myself on my dime. And the worst of all, they charge ₹150 just to process the store credit. So essentially for a mistake they made, I lost the discount I got on the dress originally, lost ₹300 in shipping back the dress and ₹150 loss while processing store credit.
They’ve got the worst attitude towards customers and their business.
Customer support is as good as an automated machine reply. They do not take calls at all.
They do not honour their Free returns policy.
The worst experience I ever had with any brand so far.

It's a fraud company.... do not buy from them .
I had ordered from them 6 months back. Had to return because I didn't like the material. They never returned the money and only credited half the amount as my store credit. Now they don't take my calls or reply on watsapp.

Horrible customer service! Doesn’t reply on email or Watsapp
Material so bad that even my maid refused to wear it
Once they have the money they don’t bother for an exchange or answering calls either !!
It’s a complete scam

My experience with Truffle India has been incredibly frustrating and disappointing. I placed an order with them in April, and it’s been a series of errors — mostly on their end — followed by zero accountability.

After an initial size issue, I went through their standard return process. But when I requested that the replacement be sent via express shipping (since there had already been delays), they simply ignored it. And to make matters worse, when the product finally arrived — they sent the wrong size again.

This second error was entirely theirs. I immediately raised the issue and returned the item, explaining how disappointed I was and how inconvenient this had become. Today, after weeks of following up, I was told that the returned item “did not pass their quality check” and that no credit note would be issued.

At this point, it’s clear they’re just trying to dodge accountability. Despite repeated requests, their team showed no urgency, no effort to make up for their own mistake, and no basic courtesy toward the customer.

This experience felt less like a mishap and more like a deliberate scam. There’s no customer-first mindset, no sense of service recovery, and certainly no brand integrity.

Avoid ordering from Truffle India — it’s just not worth the hassle or the money.

This is a fraudulent site! DO NOT ORDER FROM THEM.
They send you scrap pieces, in whatever size available.
Rude and arrogant customer service!

Only there to cheat you and take your money for shitty clothes. No refund/exchange whatsoever.