truhouse. Simply windows and doors ® Reviews 

Great service all round.
Will use Tru again!

Truhouse provided an entirely professional and seemless service from enagement to final fitting. Both the installation and customer service were excellent. We would 100% recommend this company,

The fitters, Andy and Jamie were extremely tidy and accomodating to our needs.

Ian and Paula.

I had all windows and external doors replaced. The cost estimate was lower than expected, the quality of the windows and doors is excellent. The installation date was also quicker than I expected. The installers went about their business efficiently obviously enjoying their work. The house was left in a very tidy condition. The finishing inside and out is excellent. Even the company owner came by to lend a hand and check it out. Love the result.

I had a total refit for my property, so this was a big (nervewracking) job. I spent a long time researching and Tru gave the best value quote by far. I am so delighted with the result. Brilliant customer service throughout, beautiful windows and great workmanship. Highly recommended.

Tru are an excellent company. Well organised, professional and delightful to deal with. The windows are fantastic - we really can't tell the difference from the wooden sash windows we had before - except they are draft-proof and won't need painting!

How wrong was I! I received an excellent, efficient and courteous service from everyone at Tru. and the online self design function for Solidor is superb, enabling a number of iterations to review options, especially as I was changing from a single side panelled door to a central door with 2 side panels.

I recently changed my front door and used Tru. The service was fantastic at every stage, from completing the initial quote, to the survey and the final installation. The staff were always professional and friendly and made the whole experience easy and hassle free. I am very pleased with my new door and would definitely recommend Tru to anyone who is looking to change their windows or doors.

When Stroud Windows changed their name to Tru. I was concerned that perhaps they were trying to hide a murky past. How wrong was I! I received an excellent, efficient and courteous service from everyone at Tru. and the online self design function for Solidor is superb, enabling a number of iterations to review options, especially as I was changing from a single side panelled door to a central door with 2 side panels.

From Chris explaining everything and suggesting reasoned minor improvements to my choice before committing to the order, to the fitters who were very tidy, efficient and courteous, leaving everything impeccably clean, it was a pleasure, for a change, doing business with a 'building company'.

Recommend Tru.? Absolutely.

Thanks for an excellent job.

I used tru. for my new front and back door, and they look fantastic!

I found everyone I dealt with, owners, office staff and fitters, very friendly, knowledgeable, helpful and human.From my first enquiry at the showroom, through to the finished job, they were very efficient with all the paperwork, fitting and the clearing up.

We had a slight hiccup with detail, which were sorted quickly and professionally.
A company i would recommend and go back when i need my new windows.

We had our windows replaced because our home was freezing! The new uPVC windows and doors that we had has made such a difference to the look of our home too. I think I liked the hinestnprocing most. It’s been a long time since we had something like this done and was worried about being ripped off!

Really love the look and style of the door. The door furniture is of exceptional quality. The installers arrived at the stated time and were clean, methodical and happy chappies! I would recommend tru. to anybody. Great job - well done and thank you.

Job well done, fast and efficient and looks really great. The fitters were courteous and professional, and I'm very happy with the finished product.

Would you use us again? Yes
Would you recommend us to a friend? Yes Have already done so!
Where did you hear about us? Searched online in Google - I wanted to support a local company

If I could award points they would be 150 out of 100. That is how great this company has been in the past 3 days. I feel like I have a new home. As I sit here listening to the birds singing with my new windows just open a little each room seems bigger, brighter and OH SO MUCH BETTER.
I opted for triple glazing - and when you are doing 10 windows and 4 doors you might as well add the little bit extra - it's silent - no train, no arguing neighbours, and I have turned the heating off as it's plenty warm enough already.
Kind, hard working, fantastic fitters, a wonderful team in the office who emailed or called to update me at various times, and yes, there are a couple of "problems" - ones I didn't notice until pointed out BY THE FITTERS. They have made a list of what they feel is not up to standard - a black mark on a frame - on previous homes builders have "rubbed it away", and when the new parts are in they will make contact and re-visit.
This is a company who thrives on giving not good but fantastic service in ALL areas. Even to the point of working around my cat-flap that I wanted to maintain.
Would I recommend them - OUTRIGHT YES
Am I paid by them ! NOPE! I have just paid them!
Any Extra enticements to rate them high - No - just friendly people, hard working fitters, great sales team and commitment to a person who is disabled. What more can I add? They are brilliant.

What a great family business. Friendly and great level of customer service. Their website is very slick and easy to follow - it's so refreshing to get a clear idea of cost up front to begin to work out your budget. Would definitely recommend.

I had a quote from Tru for new doors. I found the whole service very friendly and convenient from start to finish....it's lovely to receive a cheery greeting on the initial phone enquiry and I'd say the service was the same throughout. No pushy sales advice, just honest and clear advice given. Many thanks.

Purchased Solidor composite door, an extremely easy and simple design tool on the website. Transparent pricing and a very straightforward transaction with your company. A Tru. delight!

Brilliant customer service and a team you can tru-ly trust

Excellent job, in a rental property we own. Very skilled and friendly installers. Sensible price. Site survey dimensions were spot-on.
They appeared dressed in filthy overalls. Offputting. However they are professional and know what they are doing.
The tru. Contract for Sale is not a buyer friendly document, and I would not have signed it had I not used the company before.( When they were Stroud Windows . They did not go bust. Same people. Just rebranding.)

Excellent customer service. The windows and doors came the day arranged and nice and early, all fitted efficiently and were good quality and well fitted. I had the choice of colour/material and chrome handle etc. I chose white frames inside and brown outside to fit in with the neighbours but looking fresh and bright inside. Thanks again and I will use you again when I move house next!