Tryilluminate Reviews 

Fabulous light. Very very bright and good customer service.

The team at Illuminate were great and very helpful

So far my interactions with this company has been outstanding. I really like the product (Illuminate 2.0) though I do wish it would stay on just a little longer. Customer service was excellent, very responsive to send mounting brackets missing in the original package.

I cannot speak highly enough about the company and the quality of their lights. I have had 2 orders and have them in my pantry, bookshelves,under kitchen shelf and high cupboards. They are on sensor mode and am only just having to recharge after over a month.

These lights are amazing and so easy to use. Rechargeable and easy to fit to wherever you need light! Could not recommend enough. Just brilliant

Excellent lights for those difficult places and those darker corners. Handy as portable lights too ! Great firm to deal with As well *********

From several years I m using these lights. They are amazing!! My house ambience changed and I have less expensive electricity bill. The installation is super easy.

I love them and I ve in all my rooms. My house is elegantly enlightened now.

The client service is top! Thank you all❤️

These lights are not cheap considering that one of the two strip lights I bought now needs charging every few days, after only 10 months. Kind of defeats the purpose of trying to save on electricity and certainly does not match the hype on their website "lifetime guarantee, built to last". First of all they offered me 10% off next purchase which I rejected then they gave me a refund of a paltry amount, followed by an email saying this was an error, and a further email saying it must have been the way the lights were used! The second light is also showing a deterioration, needing charged much more often than previously. Having had my request for a partial refund refused, I've advised the company I'll be contacting my card provider.

Addition to post: through response to my review, Illuminate have asked for the detail of my issue so they can look into it. Here's my response to their response - I've already been through your customer service process and my refund was refused so the matter is now in the hands of my card provider.

The lights work exactly as I'd hoped and is super convenient. Customer service is very helpful. I would definitely recommend for people considering.

Looks very cheap and isn’t inexpensive. Not worth the money. It doesn’t come with anything to charge. Adhesive stickers on back will ruin surface. I do not recommend. Will “try” returning.

Very happy with my purchase of 10 light strips. They are versatile and work. It didn't take too long for the initial charge. Extremely easy to install. I put them in my various closets and the motion sensors work just as they should. I am now considering some for under my kitchen cabinets.

Love the fixture. It is perfect for my closet.

My original purchase was faulty and Jillian and the team were extremely accommodating, sending a replacement.

Product is great and customer service even more! I totally recommend this product...your spaces look fancy and more importantly illuminating your way without the need of turning on and off your main lights.

Very cheap plastic looking lights, not thin like displayed in the advert. Have emailed customer services twice and noone has bothered replying. 2 of my lights are also faulty and do not work.

Order #32934 , I was emailed again by this company ask why I wrote such a poor review 2 days ago, I replied and STILL NO RESPONSE and now thet have replied to this comment.

We have been somewhat disappointed with our four Illuminate 2.0 strips. Firstly, the charges don't last anywhere near as long as we had hoped. Secondly, the adhesive pads regularly fail, causing the strip to fall on our benchtop. One has been damaged. :-)

The good news is that illuminateCo responded promptly to my concerns and are sending us four sets of adhesive pads as well as a replacement strip for the damaged one which they have allowed us to keep.

We like the product and we're learning how to use it more efficiently in respect of conserving the batteries. :-)

the best lights ever! I call them my magic lights..... great product .... great customer service <3

Very useful for where you don’t have any natural light. We put our in our new boot room!

Brilliant (ignore the pun) range of products with great battery life and excellent after sales service.

I recently placed an order for two units and had forgotten to include the discount coupon, as well as inadvertently marked the wrong colour. I wrote to them and immediately They confirmed they will change the order to the right colour and have credited me with the discount straightaway. Really good service congratulations