Tryilluminate Reviews 

These lights work brilliantly. The sensor picks up movement from about 10’ and switches off again when no motion is detected. I have three in my kitchen which means the ugly light from my ceiling light is now redundant. Delivery is a little slow but they are up front about that and customer service is really excellent. These units are well priced against the competition too.

I recently submitted two orders within about 10 minutes of each other - which in combination, would have earned a discount. I sent in this situation and the customer service person immediately gave the discount and credited the credit card. The immediate and human and helpful response was refreshing and earned my respect and will lead to further orders and referrals.

Thank you illuminate, I purchased a number of motion under cupboard lights during the upgrade of my kitchen, unfortunately one of the units has failed, I contacted support who have dealt with my problem extremely professionally with a satisfying conclusion. All remaining units are working well providing lighting as and when required. Good support and recommend your products.

Update: two new lights have now been sent. Now in our kitchen and looking fantastic! Thank you for sorting!
Ordered 3 cool white kitchen lights. 2 were warm white. Emailed to support twice with attached invoice confirming our order for 3 cool white. No response at all. Very disappointed with customer support. No phone number to ring.
UPDATE- Illuminate are sorting out the problem. It appears they did not receive my first two emails. They are now sending two new lights.

I always believe that a company really shows its true colours when there's a problem. Unfortunately the lights we bought just weren't for what we needed them for. I contacted IlluminateCo and explained, they tried to help resolve the issue by giving advice and tips, which we tried but we still weren't satisfied. I was then offered a full refund and a note to say how sorry they were that they couldn't help on this occasion. It was all handled very professionally and I wouldn't hesitate to buy from them in the future.

The prompt way they sorted out an issue with my order. A 10/10 for their quick response 👏👏

Had a problem with a strip light not working. Sent an Illuminate an email, they asked me to send them a video of the problem. They are now sending me a replacement light. Very good service.

I did have some problem with the mount and light bar but Anton from the Illuminate support team had gone above and beyond to help me resolve these issues therefore it is worth a 5 star experience.

Received 2 16” soft light strips. One worked as advertised, the other , on motion detector mode, didn't light very brightly after being installed a while,
. Recharged it and still wasnt quite right. Contacted support and they responded quickly and asked for a video to show the problem. Light quit completely and after a long recharge session the light works just fine. Love ‘em!

Fitted two of the halo products today; one under the stairs, one in the family bathroom. Metal areas in each meant both lights immediately were attached as needed. After USB charging, three button presses toggled between on, off or motion-sense; easy as that! Lovely soft light for night use. Very impressed and would recommend.

Great support from Jillian, when one of my proximity activated lights stopped working. Replaced straight away. Great product too!

I have purchased several of the original Illuminate lights for various places around my home. I decided on the original rather than latest version because I didn't want to spend a ridiculous amount of money on lights that (in my opinion) should be out of sight. The ones I've received are fine, they do the job, they don't look as nice as on the website but I'm not sure if even the latest version of lights would be as nice as how they appear on the website. In any case, I'm happy with my purchase. I did have a faulty light and a couple of dud magnets so I contacted Illuminate and they quickly sent me replacements which was good. I waited quite a while for my initial order, but the second order arrived quite quickly. The lights look great under my kitchen worktop, under my bathroom basins, in my walk in wardrobe and utility room and in a couple of cupboards. I would recommend and I will likely replace them over time.

Great product and customer service. Bought some strip lights a couple of years ago and very impressed. Unfortunately one stopped charging but the customer service has been excellent. Issue dealt with promptly and resolved easily. Would recommend both product and company

Customer service was excellent. Product easy to install and use. Useful leaflet provided.

Perfect lights for my new kitchen! They fit nicely under the cabinets with the magnet pads for easy removal for charging. A couple of the magnets came off after a while, but some double-sided tape got them back in place.
When one of the lights stopped charging (loose USB port) customer service were fantastic and replaced it straight away.
Overall they are excellent lights with features like changing the brightness level and switching between sensor mode and continuous.

Like the lights. Flexible solution for my small home. One unit stopped charging after a few weeks but a replacement is being sent. Good customer service.

The product is excellent. It’s auto-function is truly very useful and the product is easy to charge. The customer service is prompt and responsive.

I happened to put my e-mail address on this site on an purchase form, then changed my mind.From that exact moment ,they began pounding with me spam and now I am bombarded with spam from them nonstop.
Do not type your email address into anything on their site.even though they have this on it.....

Enter your email below, we've got you! (P.S - we won't spam you) Bulls***!

When I came across Illuminate a couple of years ago I thought ‘What a great idea’, and have since bought several products from them. They are perfect for cupboards but we use them decoratively too, knowing we can easily recharge them when we need to. I had to request a replacement from them for one that wasn’t working properly and they issued a replacement straight away, which I have just received. I would certainly recommend the products and the customer service has been great too.

Although it took some time to arrive when they did they worked well. Charging is easy and very easy to stall. Unfortunately one of my strip lights broke but they replaced it immediately. Highly recommend.