I purchased the micro infusion kit. I had problems getting the serum out of the one ampule. I emailed Renewa Skin and got a response right away. I had contact with EJ who was very helpful. Email res... Toon meer
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Lees wat reviewers zeggen
I was impressed by the quick response I received regarding my issue. A written description of the situation was sent and EJ contacted me within 5 minutes of me sending out message and was very helpful... Toon meer
I ordered their hair reduction product, I was seduced to buying a second bottle at a reduced price. Products arrived in about 10 days. The scent was overwhelming like a hair dye chemical. I contacted... Toon meer
I was having trouble with a product I had just purchased. The response was quicker than I had ever experienced before. Normally the response time is 24 hours, but I received a response within the hou... Toon meer
4,1
Goed
474 reviews
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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I've only been using my renewalift for…4 days
I've only been using my renewalift for 4 days and I have noticed some difference in my skin's appearance. It does look brighter and some deep lines in my forehead are less noticeable. Also, some lines around my mouth have softened.
14 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you so much for sharing your early results! We’re delighted to hear you’re already noticing brighter skin and softer lines after just a few days of using RenewaLift. That’s wonderful progress! With continued, consistent use, we hope you’ll see even more improvements. We truly appreciate you taking the time to share your experience.
Thanks EJ for understanding why I can't use this product. Great customer service.
EJ was very helpful with the reasons I cannot use this product which is due to a health issue. He was very understanding and offered me a decent refund along with keeping the product. Great customer service. Thank you
10 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for sharing your experience. We’re sorry to hear the product wasn’t suitable due to your health concerns, but we’re glad EJ was able to support you with understanding and offer a fair resolution. Your well-being is important to us, and we truly appreciate your kind words about our customer service.
Excellent prompt cusomer service
I reached out to customer service shortly after receiving my product, and EJ was exceptionally helpful throughout the process. Resolving the issue required several email exchanges, and at every step he demonstrated professionalism, patience, and genuine care. EJ took the time to understand the concern and remained attentive and responsive until it was fully resolved. His dedication and thoughtful approach made the entire experience reassuring and positive. Thank you EJ, I appreciate it.
10 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you so much for your detailed and kind feedback! We’re truly glad EJ was able to support you with professionalism, patience, and genuine care throughout the entire process. It means a lot to hear that his dedication made your experience reassuring and positive. We’ll be sure to share your appreciation with him, he’ll be grateful for your kind words.
RENEWASKIN
RENEWASKIN
I appreciated EJ, their customer service person. He was very helpful and consistent in answering my emails regarding their products. I would do business with them because of EJ's prompt and reliable assistance.
14 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your kind feedback! We’re so glad EJ was able to support you with prompt, reliable, and helpful assistance. It means a lot to hear his service made you feel confident doing business with us. We truly appreciate your trust and support.
I wish more companies understood the…
I wish more companies understood the value of stellar customer service that EJ provided for my issues. It establishes customer trust and peace of mind when a company stands behind its products.
9 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you so much for your kind words! We’re truly glad EJ was able to provide the level of care and support that builds trust and peace of mind. Standing behind our products and our customers is something we deeply value, and your feedback means a great deal to us.
Prompt and efficient customer service
Prompt and efficient customer service. EJ did a great job searching my query and getting back to me right away with an answer.
4 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your feedback! We’re glad EJ was able to assist you promptly and provide a clear answer to your query. We truly appreciate you taking the time to share your positive experience with our customer service team.
Great customer service
Great company! But most of all great customer service. Matthew was so great resolving my problem, he was very courteous and fast. Thank-you Matthew for being so efficient.
27 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your wonderful feedback! We’re so glad Matthew was able to resolve your issue quickly and courteously. Your kind words truly mean a lot to us, and we’ll be sure to share your appreciation with him.
EJ was so courteous and respectful
EJ was so courteous and respectful. He is great example of what customer service should be. Gracious and polite. Have a pleasant day!! 😉😊
6 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you so much for your kind words! We’re delighted to hear EJ made such a positive impression with his courtesy and professionalism. He truly embodies the level of service we strive for. Wishing you a pleasant day as well! 😉😊
I had an issue with delivery and EJ…
I had an issue with delivery and EJ responded very quickly. Received my order and looking forward to using. Thank you.
4 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your feedback! We’re glad EJ was able to respond quickly and help resolve the delivery issue. We hope you enjoy using your order and truly appreciate your patience and trust.
I do not know when I have had an online…
I do not know when I have had an online company that gave me better. Customer service. My experience was wonderful. Stephen was great to help me with my needs and I have nothing but praise for this company. It would be nice if other companies modeled by this one it would be better doing business on the Internet all the time. Thanks again.
30 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you so much for your wonderful feedback! We’re truly honored by your kind words and thrilled to hear Stephen was able to support you so well. Providing exceptional customer service is something we deeply value, and it means a lot to know your experience stood out. We sincerely appreciate your trust—thank you again!
Excellent customer service
I purchased both RenewalLift Skin Tightening Device & EyeLift from the company 4 months ago. The Skin Tightening Device stopped charging and the EyeLift barely worked even after fully charged. I sent a video to Matthew from Customer Experience Team of Renewa Skin. The team reviewed the problems and got back to me the very next day and indicated that the replacements are on the way to me. What an excellent customer service! Matthew is an asset of Renewa Skin.
26 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your wonderful feedback, Reiko. We’re so glad Matthew was able to respond quickly and assist you. We truly appreciate your trust and are happy to support you every step of the way.
Great customer service
Irene was fantastic I had an issue with my order and she was on it with emails daily. Got everything squared away and taken care of efficiently and professionally. Can't recommend it enough
2 februari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your wonderful feedback, Donald.
My question was answered thoroughly and…
My question was answered thoroughly and in a friendly manner. Even more guidance was offered if needed. I’m enjoying using the device, and the cheerful customer support makes it even more pleasant.
30 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your kind words, Mimi! We’re so glad we made such a positive impression. We truly appreciate you taking the time to share your experience. 😊
EXCELLENT CUSTOMER SERVICE
I have to commend you on the excellent customer service as represented by EJ of your organization. I had a problem with my eye massager, and he was so helpful in resolving the issue. He went through multiple steps in investigating the situation. He was invariably patient and caring. EJ is a great asset to your organization.
28 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your kind words! We’re so glad EJ was able to assist you promptly and resolve your concerns right away. His knowledge and dedication truly make a difference, and we appreciate you taking the time to share your experience.
Speedy resolution!
EJ’s response to my email about the problem with my device was speedy and greatly appreciated since I love the results i experienced with the Renewalift.
24 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your kind feedback! We’re so glad EJ was able to respond quickly and assist you, especially since you’ve been enjoying the results from your RenewaLift. We truly appreciate your trust and are happy to support you every step of the way.
Matthew was amazing.
28 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your kind words, Claudia! We’re so glad Matthew made such a positive impression. We truly appreciate you taking the time to share your experience. 😊
I received excellent service from EJ
I received excellent service from EJ. She was prompt and exceptionally helpful in addressing my concerns. She appeared very knowledgeable and was able to resolve my issues on the spot.
28 januari 2026
Review zonder uitnodiging
Antwoord van Renewa Skin
Thank you for your kind words! We’re so glad EJ was able to assist you promptly and resolve your concerns right away. His knowledge and dedication truly make a difference, and we appreciate you taking the time to share your experience.
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