Trysaphire Reviews 

It took along time to get them he likes the taste says it makes him happy still hyper some of the time

This company is a scam. I bought 3 packs of these which were really overpriced. They took ages to come and were shipped from China. They have absolutely no effect on mood. I also bought these to help my daughter with staying dry in the night as they claim to help with these but it doesn’t. The worst thing about the company is they signed me up to a subscription when I didn’t choose this. A month later they charged me £50 again. I tried to stop them from being shipped and get a refund but they said I had to send them back to them when I receive them.

I didn't want another product with bright artificial coloring so I liked the cleaner approach here. My son cares about taste and I care about ingredients so this has worked well for both of us.

Stay clear of these Chinese scammers ask for a refund to be told I get it back as store credit how inconvenient for them yet there website say money back guarantee the delivery was shocking nearly a whole month don’t trust them

This company is a scam!!!! I purchased three bags of the Saphire Saffron Happy Chews. More than a month later, they still have not shipped. I reached out multiple times to customer service and they keep deflecting saying that they have escalated it to the senior management team. There’s clearly no management team and no help. They robbed me of $95 and have no intention of sending me the product they advertised!!!

If there was less than one, I would give it. This company is terrible and unethical. Last December I ordered one month of their gummies. My daughter it not like it. They put me on a subscription that I never agreed to it. This is now August. It took me until June to get them to to stop sending, and Charging me. I called, emailed, when to my Discover card to get them to stop. One month they charged me almost double the price. There is no phone you can talk to, only robots, with saying of yes we will give you your money back, however you have to send pics. I did that. Four times. Now I have unopend, bags. No refund, nothing. TO NOT BUY FROM THEM> THEY ARE A SCAM!!!!!!!

Scam - wouldn’t give these to my children after the lies upon lies in advertising and customer service. Impossible to get a refund.

Customer service is lacking. I tried to cancel my order right away after I was notified of an automatic charge, and reached out multiple times to ask for either a cancellation and refund, or else to return and get a refund. Nobody responded. The product also didn't work for my son. It was also a challenge to find out how to cancel my subscription. DO NOT RECOMMEND.

Only after three days I noticed a dramatic difference in my daughter’s behavior! She was much calmer and more relaxed, but yet I still thought maybe I was being overly anxious for wanting them to work.
So I purposely missed a couple days in a row….the change was very noticeable!! I immediately put her back on them! She is still herself but calmer and fewer explosive outbursts. I am not walking on eggshells anymore trying to keep her happy.

Get from Amazon!

I really don't know how many times I have to explain the same thing. I have already cancelled my subscription. I have followed the cancellation links, gone through the process myself and even sent pictures showing that the subscription is cancelled.
There is nothing for me to cancel. Every time I go into “Manage My Subscription”, it clearly shows that the subscription has been cancelled. Yet despite this, I am still receiving orders and being charged £93.

I have been contacting them about this since the end of June, and I have now received two further orders since cancelling. I have provided screenshots and evidence, and I have also tried to resolve the payments through my bank.

I honestly don't understand what more I could do from my side. The subscription is cancelled, so the issue clearly needs to be investigated on their side as to why them system is continuing to generate orders and take payments!

The gummies work great. My son is now out of his gummies because the customer service rep said she doesn't know why they haven't shipped in two weeks. She's told us for a week it's been escalated but have not been contacted. She said she can't give refund. Never again! I'll be ordering from Amazon and have them here in two days.

My kids love the taste and I seem to be noticing a positive change in a couple of them. It may be too early to tell with my older kids, as I didn’t start them as soon.

Tastes great. Easy to order, fast delivery.

Wow I wish I had looked at these before ordering. I’m convinced it’s a big scam.
Ordered and never got a notification of shipment so I reached out. Multiple times. Every time being told the same thing. “Oh I’m so sorry it looks like it’s been processed but hasn’t shipped yet, I’ll have this escalated and get your items shipped soon. “No update. In fact they actually cancelled my order without telling me or refunding me, cause I went to search the order number to track again and it was gone. I emailed for an update and they never responded. I emailed about a week later asking just for it to be cancelled and a refund which they told me it has already been cancelled. I didn’t get a refund until I disputed the charge on my credit card …

Well guess was they just recharged my card this morning for an order I did not make. I will definitely have to block their business on my credit card from making additional charges. As I don’t see a way to change the subscription it must have automatically signed me up for. This business pisses me off so much.

I ordered this on July 4th. I had to contact them 2 weeks later to find out when it would ship. Then another 2 werks after that. I still do not have my product and a label has been made but not shipped. It is now Aug. 8th. Also this is coming from China. It said it was a US company out of Wyoming. Well, when you look it up on maps it is a condominium not an office or business facility. Not a US company and not produced here either. This company is very deceptive. I asked for a refund over a week ago twice! It was "escalated" to the senior team as it had been with no response from the senior team twice before. Now that a label has been created they say oh, so sorry. Too late. With all of the deceit I am seriously not giving this to my family. 100% do not tust this company.

TrySaphire DO NOT follow through on 60 day money back guarantee, plus customer communication has been SHOCKING.
I wrote back to them in June stating that the gummies did not work and that I wanted my money back, responses take days/weeks to come back which is poor. Once they do respond, their responses are sporadic and chaotic. They told me to return a second lot of gummies that arrived which I did and said they would refund me once received, I have yet to hear anything and that was a month ago. They informed me that they had cancelled my subscription when I asked them to do this, only to have another payment come out of my bank in July for which I have also asked for a refund on and no-one had responded.
PLEASE BEWARE of this company and their offering as it is UNTRUE and UNFAIR.
I have spent a lot of money and time which I will never get back.

Ordered on 7/7 and still haven’t received a tracking number. All responses from the company have been the same AI response and the last email I received stated “Thank you for reaching out to us. We understand your request to cancel. However, please note that our system is designed to process orders immediately upon placement to ensure fast and efficient delivery. As a result, we are unable to cancel for orders once they have been processed.

We sincerely apologize for any inconvenience this may cause. If there is anything else we can assist you with regarding your order, please don’t hesitate to let us know.” So now they won’t even refund an order that hasn’t shipped? I’ll be disputing with my credit card company.

Do not buy, this company is a scam, locking you into a subscription not agreed to. Terrible as these gummies are for children, I have zero trust in this company and the original purchase is going in the bin.

I ordered after a small amount of research but red flags went off when my credit crad said stabenterprise… stab, not saffron, or health something, or vitaminebterprise. Stab really? So I looked into the name and got a lot of negative info, lack of cancellations, extra credit card charges and that people are saying it was Chinese packaging with an American address. I quickly looked into cancelling. They responded very quickly that they couldn’t bc of their system. I refused the package when it came and continued to be in contact, making clear I also wanted no future product or charges. I did receive my money back and they have assured me i am not on a subscription of any kind. Almost a month later a recieved a heads up email my next shipment would be on it’s way in a few days. Again I contacted then to be told I had to create an account with information they gave me and follow the steps to cancel the subscription. I believe I have finally finished, but they told me I wouldn’t be charged or sent anything again and then their system was going to. Time will tell. You will definitely have to stay vigilant if you want to get money back or end items coming (I never asked for a subscription to begin with, I clicked one time purchase)
Glad overall they responded (in normal english, which was encouraging because i have emailed companies that you know are foreign due to their broken english responses) to emails, I got my money back, so far have been able to prevent more items being sent.

Horrrible! After a month of not receiving my items and being charged for the product. I inquired with customer service. They told me my items were “stuck” gave me no details, did not try to reorder or get me my items. They did give me a refund but do NOT waste your time with the company!

I would not recommend Saphire Happy Chews based on my experience. First, the gummies did not work for us or provide the results I expected.

My biggest problem, however, has been the subscription and billing. It has been extremely difficult to cancel the subscription, yet money continues to be taken from my account. Customers should be able to cancel a subscription easily without having to go through unnecessary frustration or continue dealing with charges they no longer want.

I was also disappointed with the promotion. I purchased based on a “buy two, get one free” offer, but I did not receive the free product as advertised.

Between the product not working for us, the difficulty canceling, the continued charges, and the promotional offer not being honored in my experience, I am extremely dissatisfied. I would strongly recommend that anyone considering purchasing these gummies carefully review the subscription and billing terms before providing their payment information.