I had a subscription and received several months worth of product. I really enjoyed the product and it help make a positive impact in some of my tests related to liver health. I reached out to cancel... Toon meer
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I received an email advising me that my order had been filled, re a subscription that I didn’t realised that I had made. Time 3.51. I requested cancellation of order & over the next 43 minute... Toon meer
Bedrijf heeft geantwoord
MaryJ was incredibly helpful to me. I paid by PayPal and for whatever reason my old address populated. I didn’t notice it until I received my confirmation email. I quickly emailed your company where M... Toon meer
Bedrijf heeft geantwoord
I have the same identical experience as another reviewer on here. I also never signed up for a subscription, yet was being billed . I also went to cancel through the website, and it showed that I h... Toon meer
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I have had several email communications…
I have had several email communications that were more than frustrating. I did not realize that this was a subscription, so after receiving the second order I emailed them to cancel my subscription. They asked for my reason, and I gave it to them (have more than enough product). BUT THEY DIDN'T CANCEL IT!! I have now received my 3rd order and have asked for a refund. This proves to me their bottom line is more important than their customer's wishes. I have noticed no positive effects from this product either. What a scam!

Antwoord van Trysculptique
Dena was very quick to fix my issue and…
Dena was very quick to fix my issue and pleasant to work with.

Antwoord van Trysculptique
Well handled call
Well handled call. He knew what was going on about refund. I’ll call back in week to see if refund went through. Pleasant experience.

Antwoord van Trysculptique
My contact Maricel was very efficient…
My contact Maricel was very professional and efficient. She was able to confirm cancellation with a minimum of trouble. I highly endorse here professionalism.

Antwoord van Trysculptique
Dina was very helpful on my…
Dina was very helpful on my cancellation of my subscription. She was very polite and well spoken.

Antwoord van Trysculptique
Mary is a true professional with prompt…
Mary is a true professional with prompt and efficient communication and remedies. Highly recommend.

Antwoord van Trysculptique
Hello and thank you!
Hello, my name is Lloyd Harrison. I'm writing this review because I want to express how grateful and appreciative I am for the professional support I received from Maica.
I placed my order with Sculptique a couple of months ago, received my order in a timely fashion. I really didn't think it was doing anything for me at the time, so I stopped taking the supplements and decided to change my regimen, in order to lose a little weight naturally. Which I achieved and still achieving.
But as of right now I'm not taking that supplement. I wasn't aware that I was on a subscription, I thought I made a one time purchase. Last night I was charged for another order, and I wasn't aware of it.
When I received an email that the order was about to be shipped, I immediately went to the website, and requested a refund and for the second order not to be shipped.
Because it was very early Sunday (12:54am pdt) morning, I wasn't expecting a response until sometime Monday.
But Maica, having care for customer concerns and displayed professionalism, provided excellent customer care and provided the results I really really requested to be done.
So this review is really Big kudos and gratitude to Sculptique for hiring professionals like Maica, who go above and beyond to satisfy the customers. I do understand the customer is not always right.
There's no one right or wrong in this situation. I just was unaware when I made the first purchase, that it was a subscription. But once again Maica, providing excellent customer care, made the correction.
So, l just want to say thank you to Sculptique and thank you very much Maica, for making the correction and honoring my request. This is a great company with a professional customer caring staff, and I will be returning as a satisfy customer. Thank you again!
Warmest Regards,
Lloyd Harrison

Antwoord van Trysculptique
Mary was extremely helpful
Mary was extremely helpful. She did offer me discounts, and I appreciate that.

Antwoord van Trysculptique
Jamaica from Scultique was friendly and…
Jamaica from Scultique was friendly and very helpful. She helped resolve my issue quickly with a very positive and professional demeanor. I appreciated her assistance. I was dreading the transaction but it went really well!

Antwoord van Trysculptique
Well I was concerned after I read…
Well I was concerned after I read reviews regarding customer service and refunds from sculptique being hard to contact and trouble getting refunds. I was charged for 3xtra products after purchasing lymphatic drainage the sales funnel kept jumping to more products when I declined each one. Then see my statement and noticed they charged me for all 3 that I declined buti called and the lady answered my call and immediately removed the Xtra products issued me a refund for all 3 and canceled the subscription that I was inadvertently enrolled in w/o my knowledge. I am extremely thankful that my experience with CS was a positive interaction with exact results i needed. Thank you Sheeba!!!

Antwoord van Trysculptique
I believe they have a good product…
I believe they have a good product although it was not for me. The customer service was great. They resolved my issue promptly

Antwoord van Trysculptique
Great customer service
Great customer service, answered and solved my question. Spoke very clear.

Antwoord van Trysculptique
I liked the product...
I liked the product - I just didn't want a subscription.
Leana (customer service rep) was very helpful in promptly canceling my subscription. Job well done.

Antwoord van Trysculptique
Maia was excellent
Maia was excellent. She replied to each concern quickly and efficiently. She answered all my questions and concerns and I hope my actual return will be handled as wonderful.
She had great customer service skills.
Mary Lafata

Antwoord van Trysculptique
The girl I talked to was very helpful
The girl I talked to was very helpful. She understood my situation and helped me out by processing a refund.

Antwoord van Trysculptique
Thank you Maica for your help
Thank you Maica for your help. I appreciate the effort that you put in to help with my request.

Antwoord van Trysculptique
Good customer experience
Leana conducted some discovery, understood my request and completed what I was looking to do

Antwoord van Trysculptique
When I realized that I had a…
When I realized that I had a subscription and hadn’t intended to subscribe I contacted the company. They responded quickly and effectively. All representatives were helpful and pleasant. Especially Maica. Very satisfied

Antwoord van Trysculptique
Maica was great she was fast and…
Maica was great she was fast and knowledgeable and made the experience easy thank you

Antwoord van Trysculptique
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