Great little shaver,was a bit dubious when I first bought because it took a while to arrive but have to say its very good,lots of different heads to fit onto it for nose trimmer,body shaver,leg shaver... Toon meer
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If I could leave zero stars, I would. Doesn’t actually do anything and still waiting to hear back from customer services about my return. Patronising lies from their social media team about havin... Toon meer
Bedrijf heeft geantwoord
I wasn't expecting the solys shaver to be as good ... But it shaves really quickly and just glides effortlessly over your skin and your skin is left smooth ... I'm actually not dreading shaving now an... Toon meer
Bedrijf heeft geantwoord
My first razor stopped working after one use but after I reached out to customer service, they were kind enough to send me a replacement despite the 30-day policy having ended. This shaver is a game c... Toon meer
Bedrijf heeft geantwoord
3,7
Gemiddeld
84 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Solys razor
I love this solys razor since I've been using it I have had no ingrowing hair's which I was always having with a traditional razor, I've also had no more red bums, no more irritation the only razor that has given me that. I would definitely recommend this razor to anyone who does want no more ingrowing hair's no more red bums and no irritation, and the customer service have been amazing to thank you all for your help.
5 maart 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Toni,
Thank you so much for your wonderful feedback! We’re beyond happy to hear that the Solys Razor has been a game-changer for you, especially when it comes to ingrown hairs and irritation. 😊 It means the world to us that you’re recommending it, and we’re also thrilled to hear that our customer service has made a positive impact.
We truly appreciate your support, and if you ever need anything in the future, don’t hesitate to reach out. Thanks again for sharing your experience! 🥰
This razor is easy to use and leaves…
This razor is easy to use and leaves skin feeling silky smooth and I noticed my hair doesn't grow back as fast compared to a traditional razor.
1 maart 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Jennifer!
Thank you so much for your awesome review!
We’re so glad to hear that the Solys Razor is making your shaving routine easier and leaving your skin silky smooth. It’s great to know you’ve noticed slower hair regrowth too – that’s exactly what we aim for! 😊
We appreciate your feedback and are thrilled to hear you’re loving the razor. If you ever need anything, feel free to reach out!
Doesn't pull hairs
I bought the razor cause I kept seeing ads for it. I have been wanting a good electric razor that didn't put my hairs while using it. This little thing, does just that. I love how I can dry shave or use it in the shower. It doesn't pull the hairs off my legs like some other brands I've used. When I shave with a regular razor I get itchy like crazy and this omits that.
I did have a problem with the razor and contacted support. They responded quickly and was very helpful. I was past my 30 days but they were able to send me a replacement. I'm truly happy with this product and the customer service I received.
28 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Aurora!
Thank you so much for sharing your experience!
We’re thrilled to hear that the Solys Razor is everything you were looking for – no pulling, no itching, and the flexibility to shave both dry and in the shower. 😊
We’re also really glad our customer service team could assist you with the replacement. It’s awesome to know you’re happy with both the product and the support you received!
Thank you for your trust in us, and if you ever need anything, don’t hesitate to reach out!
Loved the razor
Loved the razor! Helped eliminate in grown hairs. Mine did stop working but had great customer service to get it replaced!
1 maart 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi ED,
Thank you so much for your feedback!
We’re so happy to hear the razor helped with ingrown hairs and that you loved it. 😊 We're sorry to hear yours stopped working, but we’re glad our customer service team could help you get a replacement quickly!
We truly appreciate your support and are always here if you need anything in the future. <3
This little device is pretty amazing
This little device is pretty amazing. It shaves super close to the skin and leaves looking as if it was shaved with a traditional razor. The feel won't be as smooth ofc but it looks the same. It's especially handy if u have PCOS, I literally have it in my purse at all times to keep those annoying chin and face hairs away. It prevents razor bumps, no need for water or shaving cream, and most importantly for me, no ingrowns. I use it mainly on my face, chin, and bikin area. For someone with PCOS. I cannot stress how much it improved my life. Customer service is also top tier.
27 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Zee!
Thank you so much for sharing your incredible feedback!
We're beyond happy to hear that the Solys Razor has made such a positive impact, especially with managing PCOS. It’s great to know that it’s been a game-changer for your chin, face, and bikini area, and we’re thrilled that it’s helping prevent those annoying ingrown hairs and razor bumps. 😊
We’re also glad to hear that our customer service team made your experience even better – we really appreciate you recognizing that!
Thank you for trusting us, and if you ever need anything, don’t hesitate to reach out!
I had an issue with the razor but I…
I had an issue with the razor but I contacted the company and they got back to me super quickly! They helped me fix the problem and were very friendly! The razor works really well especially on longer hairs. It gives a nice clean shave that leaves no ingrown hairs unlike anything else I’ve tried! I would recommend this razor to people!
26 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Abby,
Thank you so much for sharing your experience!
We're so glad we could help resolve the issue quickly and that you're happy with the razor now. It’s amazing to hear it’s working so well for you, especially on longer hairs – that’s exactly what we aim for! 😊 We really appreciate your recommendation and your kind words. If you ever need anything else, don’t hesitate to reach out!
Won't replace or refund faulty product
Unfortunately I had the same experience as the recent review below. Razor arrived in December and at first was fine but then in January it starting turning on by itself. It then wouldn't charge or turn on again at all. I sent a video demonstrating the issue and was told as it was past the 30 day limit there was nothing they could do. After a further email they offered 30% off a new razor. Avoid.
18 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Emma!
We’re really sorry to hear about your experience and sincerely apologize for the inconvenience caused by the issues with your razor. We understand how frustrating it can be when a product doesn’t perform as expected, and we genuinely want to make this right for you.
While our standard policy is to assist within the first 30 days, we truly value our customers and want to ensure your satisfaction. Please reach out to us again, and we’d be happy to look into a replacement for you as we want to resolve this matter to your satisfaction.
Thank you for bringing this to our attention, and we look forward to working with you to find a solution!
Piece of junk
Purchased in November 2024, haven't had to charge yet but only used 3 times and now won't turn on. I was required to send a video and then told I would only get a 30% discount to replace. (After 6 messages)
18 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Laura,
Thank you so much for sharing your feedback, and we truly apologize for the frustration you've experienced with your Solys SmoothShave razor.
We want to make things right for you! While it seems there may have been some confusion about the replacement process, we are still more than happy to replace your razor. Please reach out to us again, and we’ll take care of everything for you.
Our team is here to ensure you're completely satisfied, and we’ll work with you to resolve this as quickly as possible.
Thank you for your patience, and we look forward to getting this sorted out for you soon! <3
After a few months I can still say I…
After a few months I can still say I LOVE this razor. It does absolutely everything it promises. Plus the customer service department is very responsive if you need any help. Would 100% recommend this product.
3 december 2024
Review zonder uitnodiging
Antwoord van Trysolys
Hi Lyndsey!
Thank you so much for your fantastic review! We’re thrilled to hear that you’re still loving your Solys Razor and that it’s delivering on its promises. It’s great to know that our customer service team was able to provide the support you needed as well. Your recommendation means the world to us!
If you ever need any assistance in the future, we’re always here to help. Thanks again for being a part of the Solys family!
Works great
The razor works great and gives a silky smooth skin. Although there was an issue with the battery, the customer service was kind enough to help me replace it even after the 30 day policy.
20 december 2024
Review zonder uitnodiging
Antwoord van Trysolys
Hi Maitri,
Thank you so much for your wonderful feedback! We’re so glad to hear that your Solys Razor is giving you silky smooth skin. We’re also happy that our customer service team was able to assist with the battery issue, even beyond our usual policy. Your satisfaction is important to us, and we’re thrilled we could resolve the matter for you.
If you ever need further assistance or have any other questions, don’t hesitate to reach out. We’re always here to help!
I really like this razor
I really like this razor. It is easy to operate and has definitely reduced the irritation on my skin
8 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Alice,
Thank you so much for your kind review! We’re thrilled to hear that you’re enjoying your Solys Razor and that it’s helping to reduce irritation on your skin. It’s great to know that it’s easy to use and providing the results you were looking for.
If you ever need any assistance or have more feedback to share, we’re always here to help. Thanks for choosing Solys!
Love it! You won't be disappointed
Its been so nice to be able to use this for my legs amongst other things. This has been a saving grace. I would recommend this to everyone.
6 november 2024
Review zonder uitnodiging
Antwoord van Trysolys
Hi Tiana,
Thank you so much for your wonderful review! We’re thrilled to hear that your Solys Razor has been a saving grace and is working so well for your legs and beyond. It’s always great to know that our product is making such a positive impact on your routine.
We truly appreciate your recommendation, and if you ever need any assistance or have more feedback to share, we’re always here to help!
Great customer service
I did have an issue with my Solys shaver, however, I reached out to customer service and they were extremely helpful and were able to solve my issue right away. The shaver works great and I would definitely recommend it.
4 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Diane,
Thank you for sharing your experience! We’re so happy to hear that our customer service team was able to assist you and resolve the issue promptly. It’s great to know that your Solys shaver is working perfectly now, and we truly appreciate your recommendation!
If you ever need any further assistance or have any more feedback to share, we’re always here to help. Thanks again for choosing Solys!
Great product
Great product. Sharp blades and a strong metal handle. I can shave last minute dry and not have any issue. I prefer to shave in the shower after scrubbing my legs with the he exfoliating mitt. The only draw back is handling sharp blades. Maybe that's user error. Otherwise, it's probably the nicest razor I've owned.
6 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi The Hanna Clan,
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re enjoying the sharp blades and sturdy metal handle of your Solys Razor. It’s great to know that it’s working well for your last-minute shaves and that it pairs nicely with your exfoliating mitt!
We totally understand the concern with handling sharp blades, and we always recommend taking extra care during use to ensure a safe and smooth experience. We’re glad you find it to be one of the best razors you’ve owned!
If you ever have any questions or need tips on using your razor, feel free to reach out. We’re here to help!
Great razor
Great razor, no irritation and works really well for me.
Got in touch with customer services when my razor suddenly stopped charging and after an exchange of some messages they are replacing.
Very pleased about this as it is a great product. Just waiting for my replacement to be issued now!
6 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hey Al,
Thank you for your wonderful review! We’re so glad to hear that you’ve been enjoying your razor and that it’s been working well for you without irritation. It’s also great to know that our customer service team was able to assist with the charging issue and arrange a replacement for you.
We’re confident you’ll be back to enjoying your razor in no time! If you ever need any further assistance or have any questions, feel free to reach out—we’re always here to help.
Thanks again for your support and patience!
I love mine
I love mine. I hate shaving (and I’m really lazy), and am super sensitive to razor burn. I can use this outside the shower with no shaving cream or nothing, and it works perfectly! And in the shower it’s fine too obviously. I just find it more convenient to do outside of the shower. Warning though- don’t use on skin tags!
1 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Emma,
Thank you so much for sharing your experience! We’re thrilled to hear that you’re loving your Solys Razor and finding it so convenient, whether inside or outside the shower. We completely understand how important it is to have a smooth, irritation-free shave—especially when shaving isn’t your favorite task!
Thanks for the helpful tip about skin tags—we always appreciate feedback that helps others enjoy their experience even more.
If you ever need any assistance or have more feedback to share, don’t hesitate to reach out. We’re here to make your shaving experience as easy and comfortable as possible!
The item I received didn’t work (reason…
The item I received didn’t work (reason for only 4 starts) but the company is sending a replacement so I appreciate that very much
5 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Brandy,
Thank you for your honest feedback! We’re truly sorry to hear that the item you received didn’t work as expected, but we’re so glad that our team was able to quickly arrange a replacement for you. Your satisfaction is very important to us, and we appreciate your understanding as we work to resolve the issue.
We hope the new item works perfectly, and if you ever need further assistance, we’re always here to help!
Replacement razor
I got this razor for my wife and she loves it. However it completely stopped working on her. We reached out to Solys and they have been extremely easy to work with and quick to respond with getting us a replacement. Just waiting for the new one to arrive.
3 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Casey,
Thank you so much for sharing your feedback!
We’re thrilled to hear that your wife loves the razor and that we were able to assist you quickly with a replacement. We understand how frustrating it can be when a product stops working, and we're happy that our team was able to make things right for you.
We hope the new razor arrives soon, and that your wife continues to enjoy the smooth and easy shave she deserves. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
The team at solys has been extremely…
The team at solys has been extremely helpful with me after the package was lost on behalf of the delivery service involved. The team was quick to figure out how to resolve the issue and were very kind. If you have any issues these people are the best to help you!!!! Thank you!
1 februari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Ella,
Thank you so much for taking the time to share your experience! We’re so happy to hear that our team was able to assist you swiftly and kindly, even with the delivery service issue. We always strive to ensure that our customers have a smooth and hassle-free experience, and we’re glad we could resolve the situation for you.
Your feedback means a lot to us, and we truly appreciate your kind words. If you ever need assistance in the future, we’re always here to help. Thanks again for choosing Solys!
Love this thing, great service
Love the shaver, haven’t had any razor bumps since starting it a few months ago. The face head works amazing!
When I went to charge it last week something happened and it basically shocked the razor or tripped something electrically, I’m not sure but it won’t charge. Reached out to customer service and they’re sending me a new one even though it’s passed the 30 day guarantee. Can’t wait to receive my new one and get back to easy shaves
31 januari 2025
Review zonder uitnodiging
Antwoord van Trysolys
Hi Libby,
Thank you so much for sharing your feedback! We’re thrilled to hear that you’ve been enjoying the smooth shave and have experienced no razor bumps since switching to Solys Razor. It’s great to know that the face head is working well for you!
We’re truly sorry to hear about the charging issue you encountered, but we’re so glad that our customer service team was able to assist you in resolving it. We appreciate your understanding and patience, and we can’t wait for you to receive your new razor so you can continue enjoying those easy, smooth shaves.
If you ever need any further assistance, we’re always here to help.
Thanks again for being part of the Solys family!
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