TSB Living Reviews 

702
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Bought this awning as our deck faces due north and gets way too hot some days. We've only had it a couple of weeks but what a game changer already. Quality product, reasonably priced, clear installa... Toon meer

Beoordeeld met 4 van de 5 sterren

Delivery was quick and easy, communication was great. It came in 3 boxes, it took me 4 hours by myself to put this trundle day bed together. The instructions were simple enough that I could figure... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi i just find out they don’t have stock in their warehouse, that’s why i am changing my review, and they sorted out my delivery and i am happy with that,

Beoordeeld met 5 van de 5 sterren

While the unit took longer then expected to arrive it did arrive in good condition. Easy to assemble and looks good.

Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Meubelfabrikant
  4. Slaapkamermeubilair winkel
  5. Tuinmeubilairwinkel
  6. Woonkamermeubilairwinkel

Geschreven door het bedrijf

NZ’s most innovative & low-priced online store. With thousands of retail products online including the following categories; home and living, lounge, bedroom, outdoor & office furniture, pet care & toys, sports & travel, auto & tools, electronics, gifts & novelty, baby & kids, and much more, our goal is to bring you the shortest search path to you finding and purchasing your desired product. Since our establishment in 2011, we have grown to nearly 20,000 square meters in warehousing, multiple locations, carrying over 2,500 product lines and increasing our importing and manufacturing in excess of 500 containers a year.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

702 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(702)

564 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I am very pleased with the Adjustable…

I am very pleased with the Adjustable Portable Basketball Stand Hoop. It is excellent quality and the delivery was prompt. My grandchildren are having so much fun shooting hoops so thanks TSB Living

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Quality and Great Value for Money

I recently purchased this bed base and I’m very happy with it. The base is sturdy, well-made, and provides excellent support for the mattress. It was also easy to assemble, with clear instructions and all the necessary parts included.

I really like the simple and modern design, which looks great in the bedroom. The quality is impressive for the price, and the bed feels strong and stable without making any annoying noises when moving around.

Overall, I’m very pleased with my purchase. It’s comfortable, practical, and good value for money. I would definitely recommend this bed base to anyone looking for a reliable and affordable option.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great

Great, easy to put together, fast shipping. Easy shopping

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Thanks TSB Living for Winz Quote accept…

Thanks TSB Living for Winz Quote accept easy online quick sent to winz for king bed and mattress box and Thank you to delivery as well.

Yeah X20 King mattress is suit teenager but I have it that cheap better be comfortable.

16 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very satisfied customer here

Very satisfied customer here. Exactly as described, fast delivery, have purchased a couple of items from TSB Living in person and online and i am very happy, definitely recommend to all and will be purchasing again in future. Affordable and good quality stuff. Good customer services too. Keep it up.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Updated - I previously submitted a review…

Update: You need to go and take a look I did provide feedback to the last request you made; you just accused a customer on a public forum of not providing feedback, maybe take another look I even supplied your invoice back to you. You are not helping your case

I previously submitted a review expecting some action, but it’s clear they don’t plan to follow through. The item was ordered on the 9th of August — today is the 23rd — and I still don’t have the product. We spent almost $450 on this, and I’m really disappointed. They only sent a shipping label after my last review on the 17th of August, and all it shows is “shipment assigned.” Nothing has moved since. This is extremely disappointing, and I’m seriously considering asking for a refund.

9 augustus 2026
Review zonder uitnodiging
Logo TSB Living

Antwoord van TSB Living

We’re sorry to hear you’re still waiting for your order.

Following your previous review, we sent a request through Trustpilot on 18 August asking for further information so we could locate your order and investigate the delay. Unfortunately, we haven’t received a response to that request. Trustpilot allows a limited timeframe for customers to provide the requested details before notifying us that no response has been received.

We’d really like the opportunity to look into this for you. Please contact us directly with your order number, and our team can check the status of the shipment with the courier and work towards resolving this as quickly as possible.

Beoordeeld met 2 van de 5 sterren

My latest purchase 13/08/26 was for a…

My latest purchase 13/08/26 was for a single mattress & base.
TSB living have an option to get a WINZ quote to purchase the furniture which is great.
After 5 days I decided to call through as I have always recieved an email saying the furniture had been paid for & then given a rough delivery date. This time was different.
After being put on hold & told by an automated message to call back later because staff were busy, I started getting annoyed.
I was then told by the staff member that I had purchased a product that was on pre-sale which meant it wouldn't arrive until late September.
Being the paranoid person I was, I checked back through my screenshots & advised her that none of the quotes or sales page had pre-sale on it to which she quickly said 'we will update the website now'
Long story short, the staff member was indecisive & quick to cover her tracks.
Now, for their mistake my granddaughter won't get her bed in time for her birthday, I thought ordering it 3 weeks before would be ample time to recieve it & be able to hide it for the day.
6 weeks is out of the question & not to mention trying to blame me for picking a product that was as she said 'on pre-sale.
I wish we could add screenshots to prove our dispute, just so the company cannot say we lie.
Very disappointed, customer service could be a bit better.

18 augustus 2026
Review zonder uitnodiging
Logo TSB Living

Antwoord van TSB Living

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear how disappointing this experience has been.

We understand your frustration regarding the availability of this item. The quote was originally provided before the order was paid for, and payment was received 10 days after the quote was issued. During that time, the availability of the product had changed and it was sold on presale. We did attempt to contact you during this period but unfortunately did not receive a response.

We would also like to clarify that our website does provide information regarding estimated delivery timeframes, including the 4–5 week timeframe for these orders. We understand, however, that you feel the presale status was not clear when you initially received your quote, and we’re sorry for the confusion this caused. When we spoke with you, we also discussed alternative options, including a refund to the original payment method or applying the funds towards an alternative model.

We have taken your feedback on board and will continue to review how we communicate product availability and delivery timeframes online to ensure this information is as clear as possible for our customers.

Beoordeeld met 4 van de 5 sterren

Will be purchasing again

Awesome, well-made products at a great price. The side board I ordered is a great addition to my lounge, and helps hide all the kids toys away and has enough storage for everything else. I did have to follow up with the delivery 3 days later, as there was no message sent with any update - Once I did contact the customer service team, the items were sent the next day and arrived 2 days later which was great.

5 augustus 2026
Review zonder uitnodiging
Logo TSB Living

Antwoord van TSB Living

Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your sideboard and that it’s helping keep the kids’ toys neatly tucked away.

We’re sorry for the lack of an initial delivery update. As the sideboard was a pre-order at the time of purchase, it was dispatched 4 days after your order was received. We appreciate you getting in touch with our team, and we’re pleased we were able to arrange dispatch promptly once the order was ready.

Thank you again for your support and for choosing TSB Living!

Beoordeeld met 1 van de 5 sterren

Poor Serice and Product

The collection of back order cabinet was disorganized and we waited over 20 minutes to pickup in store. The cabinet did not have marking for mounting doors. The cabinet has various chip marks and dents.

16 augustus 2026
Review zonder uitnodiging
Logo TSB Living

Antwoord van TSB Living

We’re very sorry to hear about your experience. We apologise for the delay during your collection and for the issues you’ve encountered with the cabinet, including the chips, dents and missing markings.

We’d really appreciate the opportunity to look into this and assist with a suitable resolution. Please contact our team directly with your order details so we can help you further.

Beoordeeld met 4 van de 5 sterren

Dont get it for the massage part get it for the foot rest

The massage part is pretty crap tbh. The cord is soo short that you cant even connect it to your laptop or computer. I have it for a few weeks now and do 12 hour shifts. The padding on the chair could be better. Other than that im happy with it. Love the foot rest !!! That was the main reasom why I got this chair.

14 augustus 2026
Review zonder uitnodiging
Logo TSB Living

Antwoord van TSB Living

Thank you for taking the time to share your feedback. We're pleased to hear that you're otherwise happy with the chair and especially enjoying the footrest!

We're sorry to hear that the massage function, cord length and padding haven't quite met your expectations. We have requested some further information so we can look into this for you. If possible, please contact our team directly so we can assist further and see what we can do to help.

We appreciate your honest feedback!

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