Turfmatic Reviews 

It is virtually impossible to contact you. We have phoned, emailed, sent an email via your link and sent a message via FB. We need to return an item and at the moment we can’t

I have been calling numerous times and sending emails to ask questions about the products prior to purchasing. It's been over 3 weeks now with NO communication either by phone or by email. How can I purchase their product if I can't reach them and they don't get back in touch with the customer. What good is a warranty if you can't contact them?

Used turf brush on long neglected lawn. Good result removing dirt and lifting turf blades.
Easy to use

I like the product. However, the cable gets in the way when using. It has wrapped around the brush roller a couple of timed. It also doesn't clear my artificial grass leaves etc next to a gravel board. It leaves about 6 inches of uncleared area.

So far so good. A few uses in and it really works great!

The artificial grass brush is a must have for anyone with artificial grass. It far exceeded my expectations

it s a great product,

The repair kit didn’t include the parts it should/stated it did. Emails and phone calls ignored to request the missing parts. I’ve had to contact my credit card company to get a refund.

Shocking customer service.

This is a great product. It does take a little time to get used to the process, including the proper height setting, but once this is dialed in, it picks up debris and pet hair. Your lawn will look like the day it was installed!

Works great easy to assemble

Product shipped fast. Exactly what it says it is and works well.

The Turfmatic 380 sweeper is the best sweeper we've used so far. It works quite well, and is essentially also self propelled due to the spinning spiral brush.

I absolutely love this Turfmatic. I’ve had Turf for 10 years and just now heard about it. I wish I had known about it before. Anyone that has Turf absolutely needs this product. It has made my Turf look brand new. Now I’m adding Turf in my front yard because I know I can maintain and keep it looking beautiful with my new Turfmatic. And it is so easy to put together and use. It’s not heavy at all so I can pick it up to move it to the garage.
Dr. Warren

Fast delivery

An excellent turf mower. I highly recommend it.

The people at Turfmatic responded to my issue quickly and professionally. Hats off to them for providing excellent customer service.

I bought a 380 machine less than a year ago from Turfmatic EU in The Netherlands. I used it once a month for a small backyard.
Last week the motor blew up. I tried to get in contact, but they're not replying, and the other email address on the website is not receiving emails.
I'm very dissatisfied with the (not) service.

The delivery of the Turmatic 600 was fast. When I received the unit, the corner of the rear deflector was bent but it would have been too much trouble to get a replacement machine. It did not affect the performance, so I let it be. I just took a large crescent wrench and bent it back the best I could. The machine itself works well. I got this model because my turf was severely matted down in the high traffic areas. It did a fair job in fluffing up the blades of grass, not to new appearance, but much better than before. But I attribute that to my delayed maintenance and not as a fault of the machine. I should have bought one of these machines long time ago. One feature that I like is that the machine will brush right to the edge of the turf. I am a senior and not as strong as I use to be, so I wish the unit was a little smaller in size as it is a bit fatiguing to use because have a large area to brush. When brushing, the unit throws the fill backwards onto my shoes and into my pool when brushing near the pool. Unfortunately, I have to brush that direction because of the grain of the turf. Perhaps Turfmatic could design a deflector made of flexible rubber to help the debris from kicking back too much. I may try my own hack after the warranty expires.

Good description of product , great price , fast delivery .
Everything as expected and it is really a well made product that works well.

Having these needed to be plugged in is a big down fall